MacGregor and MacDuff Reviews 3,695

Very good quality, perfect customer service, I am very pleased with this company. Thank you!

I was in a hurry to get a pair of Ghillie Brogues for a Burns evening after moving back to England.

Two beautiful top quality shirts, well packaged and delivered. Thank you.

The items were crafted with excellent quality and provided a satisfactory fit. I would certainly consider making another purchase.

Great experience from start to finish, I took advantage of the measuring service in Manchester as I live in the north of England and I now have a beautiful 8 yard hand sewn kilt made in my family tartan, it also arrived earlier than stated.

Thank you MacGregor and MacDuff

The items were a bit late but the quality of the items were super awesome, differently not the last time I Shop from them?

Great service, I had a problem with the delivery date, as I was going to be away, but after a few emails they were happy to deliver when I returned.
Loved the fit, it was just as ordered.
Would use again if I needed a waistcoat made from an unusual tartan.

Ordered some Tartan samples for a wedding that is still yet to be, the samples were perfect and very well presented and packed. The follow up I received from MacGregor and MacDuff was excellent and I really appreciated it, as for the wedding it still seems further than expected but the one thing I do know is I will not hesitate in contacting MacGregor and MacDuff when the time comes.

The kilt that was sold to us wasn’t up to standard and was not sized properly.
However saying that when I phoned to complain the customer service was great. I’m hoping the money will be returned to my band very soon as my son is waiting to buy another kilt with his Christmas money as he is a solo piper and the competitions star this week.

Love it and the engraving is lovely. Great service and quick delivery.

Good old fashioned service, items well described of good quality and exactly what was required .

A most excellent turnround from order to receipt of goods, nicely packaged.

Decided to add the Gunn clan crest Sgian Dhub to my other items. Once again a lovely purchase, very good quality and prompt delivery.

Great Products with fast honest service.

They always ship quickly and have always refunded any over charges on shipping.
Thank you

An outstanding experience from order to delivery. Customer service is at a level I’ve rarely experienced. Ordering from Canada, I wasn’t entirely sure what to expect, but from the follow-up after placing my order to the delivery tracking emails, everything was absolutely spot on. I would highly recommend.

Whilst my order initially got overlooked, they were fantastic getting it to me pronto once the error was realised. It was a tight deadline as I was bringing the product to family in Lima. They got it to me in time and my second cousin in Lima with Scottish heritage was delighted

Perfect quality ex hire Lomond Jacket grey, as new - ex hire only noticeable via thickness of the tweed (I think the made to measure may be a tad lighter, but for winter this is fine!)

Perfect and just as described. Spoke with staff prior to purchase. Gave good advice and offered free asjustment of kilt and opportunity to return.
Would highly recommend.

Great service ... very professional..

Always a 10/10 service, in every way. Reliable, high quality products and exceptional customer service.

Fast efficient service. Was kept informed via email of the progress of my order specifically as it would be delivered in 2 stages as one item was custom made to order.