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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the gloves, noting their comfort, fit, and stylish design. Many consumers also highlight the excellent delivery service, emphasizing its speed and efficiency. The customer service team is frequently commended for their helpfulness and prompt responses, making interactions smooth and satisfactory. However, some customers experienced issues with delivery, including parcels being misdirected or delayed due to customs problems. A few people also received products with initial defects, though they noted that customer service quickly resolved these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, comfort, and style.... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the excellent and... See more

Customer service

People report positive experiences with customer service. Customers found the support team great at answering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for new pair of gloves when I spotted these online. I liked the design and was happy with the info on the website so I ordered a pair that arrived the next day. I wasn’t 100% happy with... See more

Company replied

Rated 5 out of 5 stars

Not only was the Macleod Motor Co. CS team great at answering questions regarding size, but the gloves themselves arrived incredibly quickly.

Company replied

Rated 5 out of 5 stars

These are really nice gloves. I wasn’t expecting them to have the type of lining that they have but it may turn out to be better than bare leather interior that I’m used to. I have never had gloves wi... See more

Company replied

Rated 5 out of 5 stars

The most helpful company! The courier accidentally took my parcel to Ireland instead of the Netherlands and probably lost the package. Macleod helped me constantly track the package and kept in contac... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Macleod Motor Co is a London-based motorcycle and street apparel store. Established in 2021 - our purpose has been to merge motorcycle wear with an urban style that reflects and captures the unique essence of riders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Have been waiting for my order for over…

Have been waiting for my order for over a month and I don’t get any information about it

January 19, 2026
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Adam,

We’re very sorry to hear that your order has not yet arrived, and we completely understand how frustrating delays can be.

Your order was dispatched promptly, and according to the latest tracking information, it arrived in Denmark on 28 January and is currently with PostNord undergoing customs processing. Unfortunately, customs clearance times can vary and are outside of our direct control. In some cases, the carrier or customs authority may contact the recipient if any additional information or import fees are required before delivery can proceed.

That said, we have already contacted you directly to resolve this and have offered both a replacement or a full refund to ensure you are not left out of pocket.

We take pride in our customer service and are committed to resolving every issue fairly and quickly. If you have not yet received our email, please contact us at support@macleodmotorco.com and we will take care of this immediately.

Kind Regards,
Ethan

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Rated 5 out of 5 stars

Great stuff

I bought my 1st pair last year, just wanted a 2nd pair. Bought another colour.

January 12, 2026
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Dirk,

Good to see you again, I appreciate your kind reviews!

Best regards,
Ethan

Rated 5 out of 5 stars

The most helpful company

The most helpful company! The courier accidentally took my parcel to Ireland instead of the Netherlands and probably lost the package. Macleod helped me constantly track the package and kept in contact with the courier and me throughout. When we found out the package was somewhere else completely they immediately sent me a new one. I am Very thankful for how incredibly respectful and quick they handled the problem. Absolutely would order here again!

November 27, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Jasmijn,

Thank you very much for this kind review. We were more than happy to assist you during this unfortunate shipping error. I really appreciate your patience and cooperation during this whole process, and hope you had a Merry Christmas!

Kind Regards,
Ethan

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Rated 5 out of 5 stars

Great service

Great service, the gloves arrived early, and thanks to the websites size guidelines, I managed to get the perfect size. They fit perfectly and are comfortable, the leather soft and feel like I have worn them for ages.
Worth the miney with excellent service.
Got my missus a pair as well and she loves them .
Thanks to all at Macleod.

August 29, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Philip,

Thanks a lot for the awesome review!

Kind Regards,
Ethan

Rated 5 out of 5 stars

Great website

Great website, wide variety of products, easy to navigate. Quick delivery.

August 26, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Kieran,

Thanks so much for the kind words!

Ride safe,
Ethan

Rated 5 out of 5 stars

Leather hloves

Excellent service and quick delivery. The gloves are perfect fit and are really comfortable to wear. Full marks

August 13, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Kev,

Thanks a lot for the positive feedback, we really appreciate it!

Kind Regards,
Ethan

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Rated 5 out of 5 stars

excellent quality gloves

excellent quality gloves. good fit and stylish

August 14, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Simon,

Thank you for the review, this helps us a lot :)

Kind Regards,
Ethan

Rated 5 out of 5 stars

Sweet piece of kit

Got the Rebles. Fantastic pair of gloves. Fit well and comfy well riding.

August 11, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Jason,

Thank you very much for your positive review. It is much appreciated!

Kind Regards,
Ethan

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Rated 5 out of 5 stars

Touchscreen capable?

Great gloves. Would be perfect if they were touchscreen capable.

July 31, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Noah,

Thank you very much for your positive feedback, and we will certainly consider this for future products.

Kind Regards,
Ethan

Rated 5 out of 5 stars

Superior Quality

Not only was the Macleod Motor Co. CS team great at answering questions regarding size, but the gloves themselves arrived incredibly quickly.

July 17, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Thank you very much Bryan!
We're thrilled to receive this raving review!

Regards, Ethan

Rated 5 out of 5 stars

Quality product

Quality product, fast shipping, sizing was on target!

July 22, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Eric,

Thank you very much!

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Rated 5 out of 5 stars

Great Customer Service

I was looking for new pair of gloves when I spotted these online. I liked the design and was happy with the info on the website so I ordered a pair that arrived the next day. I wasn’t 100% happy with the fit so I contacted customer service who overnighted me a replacement pair as I was off on a European tour the following day. The second pair were a perfect fit and I wore them every day for the next 1,500 miles during which time they proved very comfortable and gave me great clutch, brake and throttle control. I would happily recommend both the product and the company.

July 14, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Kevin,

Thank you very much for your positive review of our products and company. We really appreciate that — Safe riding!

Kind Regards,
Ethan

Rated 5 out of 5 stars

Great gloves

Excellent quality gloves and look awesome

July 9, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Tom,

Thank you very much!

Kind Regards,
Ethan

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