The Software? 5 Stars The Licensing? 0 Stars First off, Macrium Reflect is fantastic software. It does what it claims to do very well. I would recommend the software itself. However, the licensi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Although the Macrium Reflect product has a combination of features that are hard to find in other products around, I recently encountered a major issue with it: - I have a full back... See more
Macrium software has been outstanding. It provides a wide variety of options that allow you to configure your backups in a way that suits your needs. I have had to use the tech support once (my fau... See more
I have used Macrium For over a decade , This is my go to software for backup and restore, disk imaging etc . It has never failed me after over 30 restores when i needed it most . I Give this company a... See more
Company details
Written by the company
Since 2006, Macrium Software has been dedicated to delivering dependable, high-performance backup and recovery solutions. In a market dominated by cloud-focused providers, we take a different approach—prioritizing reliability and flexibility to meet the unique needs of businesses and individuals alike. Our flagship product, Macrium Reflect, is trusted worldwide for its unwavering reliability. When disaster strikes, you can count on Reflect to restore your data quickly and accurately, whether from local storage, network drives, or the cloud. Unlike providers that push cloud-only solutions, we give you the freedom to choose the best backup strategy for your workflow. Macrium SiteBackup is our business-focused solution designed to simplify and centralize backup management across multiple endpoints. Built for scalability, it provides IT teams with a powerful yet user-friendly platform to automate backups, monitor activity, and execute restores or migrations with ease. SiteBackup ensures business continuity by combining robust reliability with an intuitive interface, allowing organizations to protect critical data efficiently while reducing administrative complexity. We also believe in empowering users. With Macrium, you own your backups—there are no hidden costs, no forced subscriptions, and no compromises. Our licensing is transparent, and our award-winning support team is always ready to help. For nearly two decades, Macrium has built a reputation for software that simply works when you need it most. While others focus on flashy features, we focus on what matters: protecting your data with confidence and control. At Macrium, we don’t just make backup software—we make peace of mind.
Contact info
Kilburn House, Manchester Science Park, Lloyd Street North, M15 6SE, Manchester, United Kingdom
- sales@macrium.com
- macrium.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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It was not a purchase
It was not a purchase, rather after windows 11 latest update the removed your startup manager as MBR is replaced by GPT
December 4, 2024
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Very good backup software as I have…
Very good backup software as I have been using the free home version for years with no problems.
As for this paid home version replacing the free version your pricing could be a little cheaper as being on a pension alone funds are hard to find.
November 28, 2024
This software is simple to use
This software is simple to use, concise in design and does the job with minimum fuss and maximum satisfaction.
November 28, 2024
I have been using Macrium for a few…
I have been using Macrium for a few years now and it’s a great product. Thanks Macrium for crediting the overcharge for a second download I didn’t need as I already renewed one on the 2/12/2024. Your response was great and the credit already organised. Thankyou very much.
December 31, 2024
Unprompted review
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I've used Reflect for more years than I…
I've used Reflect for more years than I can remember, and it performs flawlessly night after night. I back up two laptops in our home to USB drives, and do the occasional recovery, which is very straightforward to do. I use the email feature to send me success and failure notifications, reassuring me that all is well (or not!)
No drama, no hassle.
December 31, 2024
Unprompted review
Worked as advertised
Worked as advertised. Only thing is, I have two computers and had to pay for a second liscense. I'm a home user not in the tech field. Seems a bit much.
December 3, 2024
Unreliable backup
I have found out the hard way that actually restoring a system from a full image backup, for me, doesn't work. I have tried (unsuccessfully) to restore an incremental backup and the full image backup. Directions for performing this vital and critical task are vague, at best, for a casual home user.
Live and learn. I have resorted to utilizing OneDrive, DropBox and GoodSync to keep backups of critical files.
December 2, 2024
Not much has changed except it's now more expensive!
Not much has changed.
Good - Ability to exclude folders
Bad - Now a subscription service.
Bad - UI is still stuck in the 90's
December 2, 2024
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Was good but not a great experience…
Was good but not a great experience purchasing this product. The download link was missing from the email to download my purchased product. Contacted Tech Support and reported the issue. And got a new download link and I got the product installed and working.
December 2, 2024
Imaging and cloning…
Directions for Imaging and cloning could be a little easier to understand, and carry out, for the home user.
December 30, 2024
so far so good
so far so good. I have not used the product to it's full capabilities, like an PC clone activity, but I have made lots of OS backups and at least two OS restores.
Looks great so far.
November 29, 2024
It works great
December 1, 2024
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I have been using your software for…
I have been using your software for years with no problem. I updated because you said that it would be faster. I got it on my business computer.
Your old software took about 3 hours to backup and 3 hours restore. Your new version that's a different event.
It started out at 3 hours so I set it up to turn off when done. The next morning it showed 9 hours on with 3 hours to go. I switched to my other back up software, Acronis, and it took 2.5 hours. Now which one would you use?
December 24, 2024
Reply from Macrium Software
Hi - I've asked our Support team to contact you to fix these issues.
Not so easy to understand
December 1, 2024
Backup works like it is supposed to
Backup works like it is supposed to. But I have yet to restore so I'll report on that process another time.
December 1, 2024
Still too complicated to use for an…
Still too complicated to use for an average user.
December 1, 2024
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First look is Ok, second is Very Ok!
First look is Ok. ARM64 support, a lot of capabilites, and really fantastic speed of backup!
November 30, 2024
It works great
When to start my PC one morning and Windows wouldn't load. Bad SSD. Fortuneately, the OS drive was backed up (imaged) with Macrium Reflect. Installed a new SSD and restored the image. My PC booted up. Hurray!
November 27, 2024
The best local backup software bar none
I've relied on Macrium software for years, and it hasn't let me down yet. Stable, feature rich, straight forward to use and most importantly reliable. I can't say how good or bad support is, because I've never had to use them. A+ experience.
November 30, 2024
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