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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Really easy and helpful

Really easy and helpful. No problems at all. Very good pricing on items better than other companies. I would 1000% use macys tech again. If you do use them they do ask for a picture of your I'd and Proof Of Purchase

February 22, 2024
Rated 5 out of 5 stars

Great Company

Bought a new I-phone 11 off these guys, the item was delivered next day and was exactly as described. I'm really happy and couldn't recommend them enough.

February 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Fast an speedy service start to finish…

Fast an speedy service start to finish very happy with the price an service I received sent 24 hour track pack to me sent it Monday they received it on the Tuesday evening received fund first thing Wednesday definitely recommend thanks guys

February 22, 2024
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Rated 5 out of 5 stars

100% genuine company very polite and…

100% genuine company very polite and friendly staff when spoken to on the phone.
Once my iPhone 15 was inspected, I received an email asking to confirm ID, and receipt of purchase, Which is very good, knowing that some people have stolen them and sell them to get the money. Once I confirmed this the payment was sent not long after.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Was very simple process

Was very simple process, payment was made to me promptly after iohone 15 was inspected and providing my proof of ID, all done same day as it was received.
Highly recommend

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

100 % genuine macys tech

Wow this company are the best I was worried sending valuable phone to people I found on internet. Macys tech are 100% genuine. They sent me box next day with free postage tracked delivery to post my iPhone to them They got my phone next day they inspected as soon as it arrived & payed me out like 10 minutes later I couldn’t believe how quick the process is. Macys tech gave me best price for my phone I’m really happy I will be using them again in future. 10 stars

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

I sent in my device using the free Tracked 24 label. I was told quickly and courteously that the phone had passed inspection. I provided ID to verify my bank account and payment was made almost immediately. I’m really impressed by how efficient and pleasant these guys are - I would highly recommend!

February 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great experience from quote to payment

Felt at ease with the process from quote to payment, including everything in between. Macys Tech was quick to answer a question I had and ultimately payment went out immediately after they checked my phone.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

iPhone 14 ProMax - Very Happy Buyer

Purchased from this seller via eBay. The item was well priced, but given the general cost involved, I did my research and decided to purchase based on previous reviews and other checks. The item arrived exactly as described, quickly and very well packaged. Communication was really good too. I am VERY pleased with my purchase and would happily recommend this company.

November 11, 2023
Unprompted review
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