I'm happy about the product. Before order I was a bit scary to order that expensive thing from this store because I read some bad reviews about shipping. But in my case everything was fine! + Great pr... See more
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See what reviewers are saying
Scam? Still waiting for shipment of an order placed nearly a month ago. The order tracker still shows item being processed, but not shipped and no recourse or cancellation option thru customer servi... See more
Company replied
Complete waste of time Stay away. Wow, beautiful website,they are quick to take your money, afterwards nothing is being done.15 days after payment and item still not processed. They went silent when... See more
Purchase the first unit. Then two more. They were here In 5 days. (Ortur Master 2-Gorifie-Z9V5 Pro) Communication with the website was very good/responsive when asking for tracking numbers an... See more
Company details
Written by the company
MadeTheBest is an online retailer that sells laser engravers and 3D printers and other useful tools to improve lives
Contact info
Nanxin Road, Nanshan District, Shenzhen, China
- +8613750357299
- service@madethebest.com
- madethebest.com
Ortur Master 2 - Gorifie - Z9V5 Pro
Purchase the first unit. Then two more. They were here In 5 days. (Ortur Master 2-Gorifie-Z9V5 Pro)
Communication with the website was very good/responsive when asking for tracking numbers and product support.
I could not ask for any better service.
Keep in mind the time zone difference when looking for a response.
Keep up the great work.
July 21, 2021
Unprompted review
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My laser engraver was packaged very…
My laser engraver was packaged very well and it was shipped and delivered much faster than I expected. Reading the other reviews on here giving negatives seem unreasonable as they cannot control how fast the postal service gets items from point a to b.
July 21, 2021
Unprompted review
Ortur Laser Master 2 Pro
My laser came very quickly and communication with the company was good. No complaints.
July 21, 2021
Unprompted review
Great product. Will buy again
July 20, 2021
Not Impressed so far....
Ordered a laser engraver. Three days later they sent me an email saying it was on it's way. However, the FedEx tracking number they provided is invalid. Emailed customer service for clarification but have not recieved a reply. It's still to soon to tell, as it's only been 7 days since I placed the order, but so far I am not impressed.
July 15, 2021
Reply from madethebest.com
Hi Austin, thank you for your order with us. I'm really sorry for the inconvenience caused. I have informed our CS team to write to you to resolve the problem for you until you are satisfied with the solution. You can check your E-mail box within 1-2 days.Thank you again and have a nice day!
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Quick delivery and good product
Quick delivery and good product. Nice interface with the website and easy to deal with.
July 15, 2021
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