Mad Kicks Reviews 294

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff are super friendly, and very accomidating, super helpful. They assisted me when I tried on 17 different sizes because i was not sure which one I wanted, or which size. Thank you Mad Ki... See more

Rated 5 out of 5 stars

We had a great time at mad kicks bluewaters-Dubai, but first we went to Al wasl branch, where the Sales Guy was very polite and helpful , he did not have the size of Yeezy my husband needed so he conf... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled with the impeccable customer service and extraordinary array of ultra-rare kicks and collectibles at MadKicks! Each visit to the blue waters branch feels like coming home, and my s... See more

Company replied

Rated 1 out of 5 stars

Horrible experience, first they don't accept debit or credit cards. There whole business is built off money laundering. The sales people feel like they just want to fight you. They promise you stuff t... See more

Company details

  1. Shoe Store

Written by the company

Satisfy all of your premium streetwear and sneaker needs with Mad Kicks. Whether you’re looking for the freshest and most hyped new release or an elusive classic, we’ve got you covered. All of our sneakers are genuine, brand new and unworn, ready for you to snap up and enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Everything was good but it was double…

Everything was good but it was double market price

March 23, 2024
Mad Kicks logo

Reply from Mad Kicks

Thank you for your feedback. We appreciate your honesty. We'll take your comments into consideration as we continually review and adjust our pricing to ensure fairness and value for our customers. If you have any further concerns or questions, please don't hesitate to let us know.

Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service

March 27, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you so much! We strive to provide the best service possible. If you ever need assistance again, don't hesitate to reach out.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, fast transaction. They have great patience!

March 14, 2024
Mad Kicks logo

Reply from Mad Kicks

Hello Mika!
Thank you for your kind words. It was a pleasure serving you and we hope to hear from you soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, brilliant service 💯 good quality 100% authentic

March 15, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

We're thrilled to hear that you received your order quickly and that you're satisfied with our service! Ensuring top-notch quality and authenticity is our priority.

Advertisement
Rated 5 out of 5 stars

Perfect and efficient Service !

Perfect and efficient Service !
Found and bought what I was seeking for.
Nice shop !

March 7, 2024
Mad Kicks logo

Reply from Mad Kicks

Thank you for the positive feedback! We're glad to hear that you found exactly what you were looking for and that you had a great experience with our service. If you ever need anything else, feel free to reach out to us.

Rated 4 out of 5 stars

Best sneaker resellers in Dubai

Best sneaker resellers in Dubai. Compared to USA the prices are a bit high but everything is authentic! Highly recommended

March 4, 2024
Mad Kicks logo

Reply from Mad Kicks

Thanks for the recommendation Alex! We appreciate you and look forward to serving you authentic sneakers again soon.

Rated 4 out of 5 stars

Products are 100% authentic and original

Products are 100% authentic and original

March 10, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

We're proud to assure you that our products are indeed 100% authentic and original. Your satisfaction and trust are of utmost importance to us, and we're committed to delivering only the best quality items. Thank you for choosing us!

Advertisement
Rated 5 out of 5 stars

happy

it was good experience

February 23, 2024
Mad Kicks logo

Reply from Mad Kicks

We're delighted to hear that you had a positive experience! If you ever need assistance or have any questions in the future, feel free to reach out to us. Thank you for choosing us!

Rated 2 out of 5 stars

Late delivery

Late delivery

February 20, 2024
Mad Kicks logo

Reply from Mad Kicks

We apologize for the delay in delivery.
Thank you for your patience and understanding.

Rated 5 out of 5 stars

Good quality

Good quality, ordered online and picked up in the store. The staff was exceptional quick service and support . Overall, my experience was outstanding, and I can’t wait for my next purchase.

February 24, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us. Providing exceptional service is always our top priority, and we're thrilled that our staff could assist you promptly and efficiently. We look forward to serving you again for your next purchase.

Rated 5 out of 5 stars

Nice shop

Nice shop
Highly quality products and service is great!

February 16, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for your kind words! We take pride in offering high-quality products and providing excellent service to our valued customers. We appreciate your support!

Advertisement
Rated 5 out of 5 stars

The experience I got from delivery is…

The experience I got from delivery is really good and I recommend mad kicks when you need clothes/shoes delivered fast

February 10, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for sharing your positive experience! We're thrilled to hear that our quick response and delivery met your expectations. We appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

Best sneakers shop

January 22, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for your kind words! We're thrilled to be recognized as the best sneaker shop.
We're committed to providing top-notch service and products, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great selections of shoes:-)

Great selection of shoes:-)
Limited edition:-)

January 10, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for your enthusiastic feedback! We're delighted to hear that you enjoyed our great selection of shoes, especially the limited editions. We strive to curate unique and appealing options for our customers.
We appreciate your support and look forward to offering you more exciting selections in the future! :-)

Rated 5 out of 5 stars

Really nice clothes and quality

Really nice clothes and quality, good prices

January 5, 2024
Unprompted review
Mad Kicks logo

Reply from Mad Kicks

Thank you for your positive feedback!
We're thrilled to hear that you appreciate the quality of our clothes and find our prices reasonable.
We appreciate your support and look forward to providing you with more great products in the future!

Advertisement
Rated 1 out of 5 stars

The original invoice was not provided

The original invoice was not provided. Rather was informed that the invoice will be emailed.

No invoice was ever shared via email. Inspite of writing a follow-up email.

January 1, 2024
Mad Kicks logo

Reply from Mad Kicks

Hi Rahul,
We apologize in the delay in sending the invoice manually.
The invoice is sent automatically by our system as soon as the order is complete.
It may have gone to your spam/junk folder.
We have sent the invoice again manually and we hope you for your understanding.

Rated 5 out of 5 stars

fast

fast , authintic , on time

December 27, 2023
Mad Kicks logo

Reply from Mad Kicks

We're thrilled to hear that your experience was characterized by speed, authenticity, and punctuality.
We look forward to serving you again in the future!

Rated 5 out of 5 stars

All great.

Easy. On time. Good delivery. All Great!

December 29, 2023
Mad Kicks logo

Reply from Mad Kicks

Thank you for your concise and positive feedback! We're delighted to hear that your experience was easy, on time, and that the delivery met your expectations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look