From initially knocking our door to install was less than 3 weeks, scaffolding up on Monday, solar install on Wednesday and all working by 3pm that same day. Amazing team, great sales guys - explained... See more
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A very concerning purchase made simple. Great data to show accuracy in likely impact from solar on your bills and usage but also accountability if this fails. Have not used peak tariffs since.
Having solar panels fitted is something I’d been thinking about for sometime. A neighbour had them fitted so I asked Madola to come explain it all. James managed to call the same day I rung. Brilliant... See more
had been thinking of having solar fitted and the entire experience was great. I suffer with a brain tumor and other cognative issues and felt well treated by the entire team. Specific thanks to Neil f... See more
Company details
Written by the company
Madola Energy is a leading provider of solar power solutions for businesses and homes across the UK. Since our founding in 2013, we’ve been dedicated to providing high-quality, reliable, and sustainable solar power installations that help our customers save money, reduce their carbon footprint, and make a positive impact on the environment. At Madola Energy, we’re committed to staying at the forefront of new and innovative technologies in the solar power industry. Our team of experts is constantly researching and developing new solutions to help our customers maximize their energy savings and minimize their environmental impact. Make the change today and Go Solar,with Madola!
Contact info
Unit 11 & 12, Old Geith Works, Crown Business Park , NP22 4EF, Tredegar, United Kingdom
- 01495 722638
- info@madolaenergy.com
- madolaenergy.com
4.7
Excellent
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Aggressive Marketing
Was called by the marketing/sales team of this company several times during the week (13 to be procised) when I finally answered the sales person was lovely, I have been thinking about solar panels and thought why not. However since them I have had a continuation of sales calls that are aggressive and very off putting. I won't be dealing with this company due to the aggressive nature of sales. If they can get this addressed then perhaps people can have a breather to think.
November 18, 2023
Unprompted review
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Had solar panels on order
Had solar panels on order. Fitting cancelled 4 times from March to August 2022, then insisted they were fitted the day I was going away! God what a mess they left. Holes drilled in walls and just left open. Mess everywhere. Still trying a year + on to get the solar monitoring equipment.
Finally arrived today, can't get it working, rang for support, told within an hour. 5 hours on, silence. Seriously bad customer service. I went through city energy last year and it was subcontracted to Madola, I now know, having spoken to city energy, city energy don't use them anymore after concerns about the standard of the work, can't imagine why!!
Update.
As I was told by City Energy themselves they stopped using Madola I do not acceptadolas de ial.
Finally got the dongle after over a year to be able to work the app. Was told to push harder when the light wouldn't come on, so I did. Now the pins on the inverter are bent and Madola take no responsibility.
Seriously, my advise, stay away from Madola.
September 19, 2023
Unprompted review
Reply from Madola Energy
Thank you for taking the time to share your feedback. We genuinely apologise for the inconvenience you have experienced, and we are deeply committed to addressing your concerns.
Firstly, we were unaware of the issues you encountered until recently, and we are taking steps to ensure better communication in the future. Regarding the solar monitoring equipment, while there was indeed a small cost associated, we decided to waive this fee for you as a gesture of goodwill.
It's essential to note that we always recommend waiting for a technician to install such equipment to avoid any complications. We're genuinely sorry to hear that there was an attempt to self-install which led to damages. Our team is always on standby to assist and ensure a seamless installation process.
Lastly, the information about City Energy is not accurate. We continue to have a strong working relationship with them. We value transparency and always strive to maintain our relationships with partners and clients alike.
Warm regards, Madola Energy
Fast, professional and competitive
Very impressed with their work. From quote to installation took a week and officially running off solar. The team were friendly, happy to answer all my questions and helped me build the right solar system for me.
July 29, 2023
Unprompted review
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