Madpaints Reviews 

243
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the paint match to be extremely accurate, blending seamlessly to make vehicle touch-ups look completely professional. Many buyers warmly appreciate the user-friendly application bottles and fast delivery times when purchasing their repair kits online. Clients frequently mention that the friendly office staff provides helpful assistance when confirming specific vehicle registration details. Some reviewers were not happy with significant delivery delays and receiving completely incorrect paint colors for their cars. Others also noted that customer support was unresponsive and unhelpful when trying to secure requested replacements or refunds.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and color matching. Many reviewers praise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the accurate colour... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divergence in consumer... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. On one hand, many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some reviewers praise the super fast shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 5 out of 5 stars

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and de... See more

Rated 5 out of 5 stars

Really easy to apply and a great match I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly... See more


3.0

Average

TrustScore 3 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(243)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Ordered to touch up some stone chips on my car. Was unsure what product to use and the team explained all the products. Came quickly and great colour match, would recommend to anyone.

January 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. They wanted to get the colour code correct for my rare bike so they kept in touch confirming details before sending out the paint. Packed and delivered well. Paint cans labelled and numbered in sequence for correct application. I would definitely use them again.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Perfectly satisfied

Arrived on time. A good colour match and goes on well as long as you follow the instructions (yes, I actually read them). I will confidently use them in the future sand recommend them to others.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect match even with older vehicles

Great company,
I have ordered multiple times from mad paints and the match of the colour was perfect. One of my orders was paint for a 2001 car and even with on a 25 year old car the match was 100%, couldn’t see the difference whatsoever. Highly recommend

September 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Purchased paint’primer and lacquer to…

Purchased paint’primer and lacquer to repair scratches on door and rear arch gave paint code and registration etc, sent just black paint my original paint is black with sparkly fleck in it,really looks crap now would not recommend them at all really dissatisfied customers

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I've used Madpaints twice.

I've used Madpaints twice.. Once for a touch up pen set for a tiny fix on my car, and once on a spray kit for my friends car.

Each time it was sent out and received very quickly and was the exact colour requested.

No issues and no need to contact afterwards.

Details on application (especially for the touch up pen) were useful.

November 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Proper spray paint matched to your car

I bought a couple of tins of spray paint to redo the wing mirrors on my old Kia Rio. It’s an odd shade of metallic red but the paint which arrived was an excellent match. Proper spray paint to match your car - would definitely use again 👍🏻

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent product and match.

My BMW is 18 years old,I thought colour (Arktis blue) would be difficult to match. I was wrong! Colour match is spot on. Only reason 4 stars not 5, paint pack should have been 3 aerosols, only 2 arrived. 3rd one arrived quickly after advising of shortage.

October 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

LUKE was excellent

LUKE was excellent and for sure will use you again , very friendly and polite . cant remember the date all I WOULD LIKE TO SAY FOR SURE I USE AGAIN and been recommending you to friends and family .

October 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

excellent paint

I’ve ordered spray cans a few times now and the match is perfect highly recommend if people want to touch up their cars or vans

January 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look