Madpaints Reviews 

243
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the paint match to be extremely accurate, blending seamlessly to make vehicle touch-ups look completely professional. Many buyers warmly appreciate the user-friendly application bottles and fast delivery times when purchasing their repair kits online. Clients frequently mention that the friendly office staff provides helpful assistance when confirming specific vehicle registration details. Some reviewers were not happy with significant delivery delays and receiving completely incorrect paint colors for their cars. Others also noted that customer support was unresponsive and unhelpful when trying to secure requested replacements or refunds.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and color matching. Many reviewers praise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the accurate colour... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divergence in consumer... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. On one hand, many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some reviewers praise the super fast shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 5 out of 5 stars

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and de... See more

Rated 5 out of 5 stars

Really easy to apply and a great match I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly... See more


3.0

Average

TrustScore 3 out of 5

243 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(243)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

My motorbike is now happy.

Great staff I had zero idea how to get paint match. I called they ran me through what to order online and it arrived quick. 2 sprays one paint colour and one lawyer both had adjustable nozzles that stayed clear between use and laid on perfect coats. Did 2 while panels and many touch ups. Perfect match. Lawyer was is awesome. Super smooth super tough. Bike and me now very very happy. Rebuild complete. Triumph Daytona 955i 2000

April 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect.

Can’t fault any part of the service or the paint products I’ve ordered and used. 3 times so far and paint always been 100% perfect match. More than happy to recommend. 👍

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was dubious at first but after…

I was dubious at first but after receiving my paint match (which was identical) and applied it using the instructions. My car looked brand new again. It hid all those hideous white spot of undercoat. You can’t even tell I had a scratch before

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

hi a5 star rating by myself for MADpaints👌👌ll i my self have orderd many…

hi all i my self have orderd many paints from ,MAD,and found all paints recived were a match to the cars requirements ,even older cars ,These paints are a briliant product and can highly recomend all colors for there outsdanding color match and covarage ,👌👌,i award MAD products 5 star,and on posting out as well ,no issues what so ever.👌👍

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Madpaints - Great for my Classics

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and delivered within a few days of ordering.
Would thoroughly recommend Madpaints

September 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Ordered a full touch up kit box and was shipped and delivered to me within 3 days! Absolutely fantastic service, I called to ask a few questions about how to use and the girls in the office couldn’t have been more helpful! Will definitely be recommending to everyone

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Good Company

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (like black or white etc.,) but contact manufacturer. Mad paints dealt with the issue and resolved it satisfactorily. Very reliable and honest.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. After purchase, i find out they don’t store any paints, and the tracking no will become available after delivery?? Stay away from them.

January 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Rubbish company don’t use

Terrible company had my money for 3 weeks no reply then when I emailed them I got a reply back saying they had cancelled my order no reason for this I would recommend you use another company this are one of the worst I had dealings with seems to me they keep your money on there accounts to gain interest then don’t supply the goods god knows how long I will have to wait for a refund now probably weeks

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Arrived super quickly over the bank holiday! I noted on my order I needed it urgently and it arrived within 3 days - and that was with New Years Day in the middle!
Great product, perfect match, done the job nicely. Thanks all!!

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Madpaints Qualuty

Madpaints have exceptional skills that provide top quality products. Their service level is second to none.Prices are very good given what you get for it. Highly recommended.

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Received an incorrect colour.

Received an incorrect colour for my order, mistakes happen! How Mad Paints dealt with this issue was faultless.
Great communication and issue resolved in very good time in a professional manner.

I would definitely use this company again.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Unfortunately at first they couldn’t find my paint match however they phoned me up and asked for the vehicle paint code which I provided. They then were able to send me a spray can of paint which was the exact match. Absolutely faultless service, highly recommended and I’ll definitely use Mad Paints again.

December 12, 2025
Unprompted review
Rated 2 out of 5 stars

No box or instructions

Ordered the full touch up box - took 1 week to arrive and when it did, it was just the bottles in a Jiffy bag with zero instructions. Not what I ordered and paid for. Poor.

November 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Sent wrong colour...TWICE!!

I ordered a paint touch up pen for my MG5. I gave the registration number as requested, and waited.
Almost 2 weeks later, a paint pen arrived.
My car is metallic blue...they sent RED!
Notified them of the error. Very apologetic, sent a replacement pen, which was blue...DARK BLUE and not remotely similar to the metallic blue of my car.
So...I gave up. I will now go to a competant paint shop to get an exact colour match, which is probably what I should have done i the first place.
£18 down, but I'll take the hit to get the job done properly by somebody who knows what they're doing!
Disappointed.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service, paint definitely not a match

Provided Reg, email received asking for VIN screenshot as they couldn't locate the paint.
VIN screenshot taken, paint turned up by slow post, paint not even remotely the same colour.
Emailed company asking for refund or correct paint, again asked for screenshot of VIN, sent again complete with photo showing paint they sent next to my car.

Emailed me back asking for screenshot of paint they sent me, screenshot sent.

Result life force slowly draining from me for what should have been a simple paint match for a touch up stick.

Update

Sent all my details vin plate, make model etc, first paint I received was incorrect, after several long winded emails they sent a replacement paint, this one wasn't even for the correct make of vehicle and instead of a silver paint I got green.

So after a first failed attempt, the second attempt was even worse.

I have to give 1 star but to be honest wrong paint on 2 attempts it's a zero.

Can I recommend this company, definitely not based on service received.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

brilliant paint

brilliant paint. Sent my registration number. Couldnt believe how well it covered the scratches on my Ford Fiesta made it look like new. Me and my family were impressed, so easy to apply.

October 12, 2025
Unprompted review

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