Madpaints Reviews 

243
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the paint match to be extremely accurate, blending seamlessly to make vehicle touch-ups look completely professional. Many buyers warmly appreciate the user-friendly application bottles and fast delivery times when purchasing their repair kits online. Clients frequently mention that the friendly office staff provides helpful assistance when confirming specific vehicle registration details. Some reviewers were not happy with significant delivery delays and receiving completely incorrect paint colors for their cars. Others also noted that customer support was unresponsive and unhelpful when trying to secure requested replacements or refunds.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and color matching. Many reviewers praise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the accurate colour... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divergence in consumer... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. On one hand, many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some reviewers praise the super fast shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 5 out of 5 stars

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and de... See more

Rated 5 out of 5 stars

Really easy to apply and a great match I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly... See more


3.0

Average

TrustScore 3 out of 5

243 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(243)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Unsatisfactory.

I ordered. They assured completion. The process failed. I received a refund. They lost interest. Outcome useless. Obviously I will not use this company again.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great touch-up paint in an easy to use applicator

I was really impressed with this touch-up paint! The applicator made it incredibly easy to cover small chips and scratches without any mess. The paint matched perfectly and dried quickly. It was simple, effective, and saved me a trip to the body shop. Highly recommend for quick fixes!

August 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Joke- ordered a silver paint received…

Joke- ordered a silver paint received a blue one following which I asked for a replacement which was never received. To get a refund I’m asked to send it back at my own expense. Would certainly not trust again.

Order number: MP49573

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

The colour match was perfect.

The colour match was perfect.
I initially went to the Halfords site, typed in my reg and it came up with BLACK. My car is not black. The same deal with the MAD folks and the perfect match was found.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Colour matches slot on

Our car is very standout yellow so was nervous the colours wouldn't match but they do , wouldn't of noticed there was a scratch before . Received very quickly too . Will use again in the future and highly recommend

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Good quick service and delivery

Good quick service and delivery. Excellent communication and great products to chose from depending on your needs. Easy to use and the colour was a great match. Will use again and would recommend.
Thanks
Vito

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible company

Terrible company.
Will take your money then decide they can’t mix your paint and refuse to give a refund.
Avoid like the plague unless you want to be messed around for months on end.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a spray paint and lacquer and…

Ordered a spray paint and lacquer and it never came. After I asked them that I still waiting for them to come they stoped communication. Will not buy anything from them again and I do not recommend this company to anyone. No product no refund no communication, absolutely rubbish!!!

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

Further to my previous review when my…

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a poor strategy if they want to build their reputation. The paint kit looks good and the colour seems right, so I thank them for that. I hope they can sort out their internal systems. I wish them well for the future.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good paint match .

Really good paint match on my eight year old car,well priced and dispatched quickly,I would definitely use Mad Paints again,Ps.Primer and lacquer recommend.

August 5, 2025
Unprompted review
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Rated 2 out of 5 stars

Poor Quality Paint

Similar to other reviewers.
The paint seems a poor quality, and does not cover well, thin and lacking in depth. Also doubtful about good colour match.
Looks like I will have to strip back and respray with another suppliers paint.
Such a disappointment and waste of time.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a tube of touch up paint

I bought a tube of touch up paint. It proved a perfect match and has done the small job it was needed for perfectly. Delivery of the item was prompt, and help given much appreciated. I am happy to recommend this company.

August 11, 2025
Unprompted review

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