Madpaints Reviews 

243
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the paint match to be extremely accurate, blending seamlessly to make vehicle touch-ups look completely professional. Many buyers warmly appreciate the user-friendly application bottles and fast delivery times when purchasing their repair kits online. Clients frequently mention that the friendly office staff provides helpful assistance when confirming specific vehicle registration details. Some reviewers were not happy with significant delivery delays and receiving completely incorrect paint colors for their cars. Others also noted that customer support was unresponsive and unhelpful when trying to secure requested replacements or refunds.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and color matching. Many reviewers praise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the accurate colour... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divergence in consumer... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. On one hand, many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some reviewers praise the super fast shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 5 out of 5 stars

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and de... See more

Rated 5 out of 5 stars

Really easy to apply and a great match I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly... See more


3.0

Average

TrustScore 3 out of 5

243 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(243)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond to get the right match

Stone ship on 2nd day of new car. Unique colour and 1st touch up pen sent was not a good match. They then sent me a couple of colour swatches and ended up with a perfect match from a colour the company had used back in 2003.
Excellent service and very helpful on the phone.

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I ordered the touch up paint on the Monday and received it the following Monday. It’s a perfect match and I’m very pleased with the service from Madpaints.

August 18, 2025
Unprompted review
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Rated 1 out of 5 stars

I put my registration in and paid for…

I put my registration in and paid for the paint. Next day I received an email saying that they was unable to receive any information from the registration so needed the VIN number, so I sent a photo of it. Kept telling me they couldn't find anything so told me to look elsewhere. Everything was the same as I stated in the email so they just said they would give me a refund. What a waste of time

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Really easy

Really easy to apply and a great match
I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly with the original finish so you can’t tell where the repair was done. The built-in brush makes application easy and precise, even for small chips and scratches, and the 30ml size is more than enough for multiple touch-ups. The paint dried evenly without streaks, and the finish looks as good as new. Perfect for keeping your vehicle looking pristine without the need for an expensive trip to a body shop. Highly recommended for anyone wanting a simple, professional-looking repair at home.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mad paints…

Ordered paint on website using vehicle reg….received 3 days later…perfect match…very quick drying…very happy with result…highly recommend and will order from them again when required.

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

I've purchased many different colours…

I've purchased many different colours to maintain a fleet, all excellent apart from one that was slightly out, however the team were super attentive and happy to resolve, I use the paint pens which also have a brush so the best of both worlds

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Paint match on a VW Golf Mk2

The colour match was excellent! The original paintwork is on a 1991 VW Golf. I was particularly impressed by the spray nozzle. Just awaiting the paint to harden prior to 'cutting in'.

July 28, 2025
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Rated 5 out of 5 stars

Couldn't have asked for better service

Went over to the shop to discuss the issue I had regarding a scratch that I touched up with PaintNuts paint that wasn't colour matched. Extremely helpful and suggested a couple of things plus the correctly paint matched colour. Great customer service and most importantly, a colour matched paint.

August 11, 2025
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Rated 5 out of 5 stars

Paint was an exact match

Paint was an exact match, just type in your reg.and they do the rest. Quick delivery as well, anyone needing touch up paint this is the company to use.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal

Phenomenal, very reasonable price, quick delivery and exact colour match. Broke my heart when I scuffed my new car but after a bit of sand paper and the spray cans from mad paints, you wouldn’t even know anything happened. Highly recommend!

July 20, 2025
Unprompted review

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