Mädchenflohmarkt Reviews 6,010

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

As a seller, the experience and the customer service is appalling. The items I bought as a buyer and the service received as such are normally excelletn, because every time you have to pay them all go... See more

Rated 1 out of 5 stars

Don't use the concierge service. After you agree to their price, they will continuously drop the price, which can result in you giving away your items. You cannot get them returned or discontinue the... See more

Rated 1 out of 5 stars

I was really happy seller and buyer in 2021 and 2022, My last payment is from February 2023 in value around 200€ and I still havent received anything. They are not reacting for my emails, messages... See more

Company replied

Rated 3 out of 5 stars

I only received a refund for one item, but there were many items from multiple orders in my return package. I have emailed them repeatedly, but no replies... Update 20-1-2025: I received an au... See more

Company details

  1. Online Marketplace
  2. Used Clothing Store
  3. Women's Clothing Store

Written by the company

Mädchenflohmarkt ist ein Second Hand Online Shop für hochwertige gebrauchte Designermode. Bei uns kannst Du nachhaltig shoppen und gleichzeitig gebrauchte Kleidung verkaufen – einfach und bequem online. In unserem Second Hand Online Shop findest Du eine große Auswahl an Damenmode: Kleidung, Schuhe, Taschen und Accessoires von beliebten Marken. Alle Artikel werden sorgfältig geprüft, sodass Du hochwertige Second Hand Mode sicher online kaufen kannst. Für Käuferinnen bieten wir einen besonders komfortablen Einkauf im Second Hand Online Shop: mit 30 Tagen Rückgaberecht, kostenlosem Versand und schneller Lieferung. Auch das Kleidung verkaufen ist bei Mädchenflohmarkt besonders einfach. Mit unserem Verkaufsservice kannst Du gebrauchte Kleidung verkaufen, ohne Fotos zu machen oder Anzeigen zu erstellen. Schicke uns Deine Kleidung kostenlos – wir kümmern uns um Prüfung, Fotos, Verkauf und Versand. So wird Second Hand Mode kaufen und Kleidung verkaufen online ganz unkompliziert.


Contact info

1.9

Poor

TrustScore 2 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Been searching for these boots for ages…

Been searching for these boots for ages and found them here, they arrived quickly in perfect condition. Would definitely use again! Thanks xx

July 14, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hello Kmc24, we're so glad that we could make you happy! Have a nice day:)

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Rated 5 out of 5 stars

The site and sellers are very reliable

The site and sellers are very reliable. Delivery was quite fast. Between 3 to 5 working days. Also the clothes were as they described.

Will buy again for sure

June 18, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Dear Fernanda, Thank you so much for your feedback! We're glad that you like our site and wish you fun with shopping:)

Rated 3 out of 5 stars

Mädchenflohmarkt does not transfer the payment to my account.

In the beginning of May,
I sold my Louis Vuitton bag and after a while I clicked send money to my banking account since 15 May 20. Until today 22 May 20, the money is not yet arrive.

I gave the product to the buyer as promised and the company hold the payment since 15 May which normally it should arrive after 3-4 days of transferring.

I contacted to the company many times via email ( This company has no telephone services) but no answer back at all.

I already withdraw all my products out of the List. Because they are all expensive and to me the company are not honest and does not pay me on-time. (Mädchenflohmarkt’s payment terms stated that after 3-4 days of clicking “anfordern” the money will arrive to banking account.)

Technical problems that the company claimed with other seller’s comments below should already be solved because as I read that they received the payment already after a struggling of communication with the company for long time.

My banking detail which I provided into Mädchenflohmarkt’s App (as I rechecked twice) is all correct and no mistake.

Please give me a real sincerely reason why the payment is delay. And exactly the date that you can transfer the payment into my account.

***WITHOUT reachable SERVICES SUPPORT and RELIABLE PAYMENT terms, due-date. Your COMPANY will NOT be TRUSTWORTHY anymore.***

You took 10 percent Commission but you did not pay to me (the seller) yet. (especially a big amount of money like I have an issue right now)

I would rather go to VESTIAIRE COLLECTIVE even I have to pay more fee but at least they always paid “ON TIME”.

I hope we can find a solution without opening a dispute.

I will keep update here everyday from now on until I receive the payment. (22May20)

*Update*25 May 20
Problem solved

May 22, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Dear Ka St,
we are sorry this happened.
Due to the current situation and the measurements we took in order to ensure our teams health, we cannot offer a telephone hotline. We hope that we will soon be able to reopen our telephone hotline.

We are happy to read that you have received your payout by now. It is the truth that our payment provider underwent maintenance work and therefore could not process some of the payments we asked them to transfer. The problem should in fact be solved by now. We are still in contact with our payment provider to make sure that future payouts will be transfered as quickly as in the past (within 1-2 business days).

Rated 5 out of 5 stars

High quality things

High quality things, very accurate descriptions which correspond to reality, and for the prices, wow...they are like given. Great place to start conscious fashion.

May 12, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Dear Eugenia, thank you so much for your review.

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Rated 5 out of 5 stars

Great

Great authentic and smooth communication channel. Received fast as well

March 16, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hi there, thank you so much for your positive review!

Rated 4 out of 5 stars

sehr gute service von der support team…

sehr gute service von der support team bin zufrieden

February 22, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hallo, vielen lieben Dank für Deine Bewertung! Wie schön, dass Du mit unserem Support so zufrieden bist. Wir wünschen Dir auch weiterhin ganz viel Spaß beim Shoppen!

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Rated 5 out of 5 stars

Take a look you won’t regret it!!

Fantastic experience, I am in love with my Moncler coat, it’s like new and half the price. It came beautifully packaged and super fast!! I would highly recommend this site, it’s one of the best 2nd hand stores out there and I shop a LOT!! you won’t regret it.

February 4, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hi Deborah, thank you so much for your positive feedback! We are very happy that you are pleased with our service and your purchase.

Rated 1 out of 5 stars

I received a counterfeit item through…

I received a counterfeit item through this website. Therefore I am trying to reach someone from the Madchenflohmarkt support team since January 10th through email as they don't have a phone line. Until today, January 31th (3 weeks later since my first email) they didn't get back to me (after sending almost 10 emails!!!). So disappointed in their service.

January 31, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hello Morx, we are sorry that there is a problem with your order. You should have received an answer by now. I would like to check why your request has not been answered yet. We kindly ask you to give us more information.

Rated 5 out of 5 stars

The top for quite right price .

The top I’ve bought wasn’t perfect but the price was right . I needed that particulate kind of top so quite happy to get it for right price . Delivery was fast , bravo .

January 20, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Dear Irina, thank you so much for your positive feedback!

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Rated 5 out of 5 stars

Hi everyone

Hi everyone, I live this page and I love that you care about us the clients, I found many times in my orders Pakets a small gift from you or very nice paper, like a gift... Those small things you do special for a person alone like me play a big matter, make me to feel special. I buy many things from you and the descriptions are identical with what I received. I congrats you all for your work and dedication you put in this page... Good luck guys!!!!

January 19, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Dear customer, thank you so much for your lovely feedback! Your praise makes us extremely happy.

Rated 5 out of 5 stars

shopping that makes sense - and fun

about a year ago i decided not to buy any new clothing in order to simplify my life, save money and, most importantly, to save resources. i discovered Mädchenflohmarkt and there I found just what i was looking for: wide choice, excellent prices and nothing "new". i have told many friends about Mädchenflohmarkt and all of them are as excited as i am!

January 19, 2020
Unprompted review
Rated 5 out of 5 stars

Cool!

The website is easy to navigate, there are some real fashion finds here, and it has a very friendly vibe!

My experience with the website has been excellent, I'm very happy with what I bought, and the quick shipment to Ireland, thank you, Dankeschoen!!

January 12, 2020
Unprompted review
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Reply from Mädchenflohmarkt

Hi Galwaybuys, thank you so much for your positive feedback. Many greetings from Germany to Ireland!

Rated 5 out of 5 stars

Very positive experience

I had so far a very positive experience with Mädchenflohmarkt. Both as a seller and as a buyer. I love the fact that there is a shipping fee regulated by Mädchenflohmarkt that is lower than regular shipping prices. The listing is super easy, can be done via a phone app. Buying is equally simple.
Ever since I joined this platform, whenever I need something, I always look there first.
I wish there were a similar platform for men, too! Maybe in the future?

January 10, 2020
Unprompted review
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