I've been using MMS Flex for over 5 years now & it's been an incredible asset to my business, also the support from MMS is always top class & quick on the case, even when my device did develop a fault... See more
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Review summary
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I’ve been dealing with Magic Motorsport for a few months now, and I can honestly say they are top-notch. I recently bought their gear and it is awesome—everything works great and meets expectati... See more
Company replied
Since I chose what I think is the best tool for modifying engine and transmission computers 8-9 years ago, starting with the MAGPro2 X17 kit, which I replaced with FLEX as soon as it came out on the... See more
Company replied
I am using MagicMotorsport Flex since 3 Years, its a very trustworthy tool, works almost perfect. If not, or if there are questions, the staff is very fast and helpful. Updates coming very often, i... See more
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Company details
Written by the company
Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
Contact info
Contrada Margi Soprano SNC Zona artigianale, 90047, Partinico, Italy
- Info@magicmotorsport.com
- magicmotorsport.com
4.6
Excellent
1K reviews
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Powerful tool and great support team!
January 10, 2026
Reply from Magicmotorsport
Thank you so much for your message! 🙏
We’re thrilled to hear that you find our tool powerful and appreciate our support team. That’s exactly what we strive for — combining advanced, reliable technology with a team that’s always ready to help quickly and professionally.
Your satisfaction motivates us to keep improving and delivering even better performance and assistance. 🚀
Reply from Magicmotorsport
Thank you so much for your great feedback! 🙏
We’re really glad to hear that you find both our tool and service reliable and effective — that’s exactly what we aim to deliver every day. Knowing that it never lets you down means a lot to our entire team, as it reflects the effort we put into ensuring performance, stability, and top-quality support.
Your satisfaction motivates us to keep improving and innovating to give you the best experience possible. 🚀
Reply from Magicmotorsport
Thanks
Not have beter from magicmotorsort in…
Not have beter from magicmotorsort in the world
January 7, 2026
Reply from Magicmotorsport
Thanks a lot!
Technical support can be slow and…
Technical support can be slow and sometimes takes several days to resolve issues. Many of these issues could likely be addressed within a few hours. The tool feels incomplete in some areas: some pinout diagrams are missing, and certain BDM adapters do not appear in the manual, requiring contact with technical support for clarification. Some released protocols do not work as expected. Additionally, some ECUs have been listed as supported for years but still do not function properly, such as Nissan Titan diesel models. Denso ECU protocol support is limited. At a cost of approximately $1,000 per year, the subscription does not feel worthwhile, as the number of newly released protocols is quite low.In my opinion, time zone differences contribute to slower technical support responses. This is understandable, as many companies need to maintain support teams across multiple continents, which can be expensive, and a $1,000 yearly subscription does not fully cover that cost. I completely understand this limitation. Overall, it is a great tool, and I would purchase it again.
January 6, 2026
Reply from Magicmotorsport
Hello, and thank you for taking the time to share such a detailed and balanced review.
We appreciate your honesty and your acknowledgment that Flex remains a great tool overall. At the same time, we completely understand your concerns regarding technical support response times, missing pinouts or adapter details, and protocol consistency.
Our team continuously works to improve documentation, expand ECU/TCU compatibility (including Denso and Nissan Titan diesel platforms), and optimize the Helpdesk workflow to ensure quicker, more efficient communication — even across different time zones.
Your comment about the value of the annual subscription is also noted; each release aims to bring meaningful updates, not just in quantity but in reliability and usability. Feedback like yours helps us prioritize better and focus development where it matters most.
We’re grateful for your trust, your understanding, and your continued loyalty over the years. You can always count on us to keep improving and evolving.
You are the best
the best for cooperation, the answers arrive quickly, the tools are flawless, all the best...
December 6, 2025
Reply from Magicmotorsport
Thanks for your review! See you soon
Problem with usb connection or error in…
Problem with usb connection or error in reading ecus are very comon almost after every each update! Mms support is the best no doubt BUT its anoying that every each update comes with more problems!
December 4, 2025
Reply from Magicmotorsport
Hello, thank you for your honest feedback. We’re sorry to hear that you’ve experienced connection or reading issues after some updates.
We understand how frustrating this can be, and we want to reassure you that every new release aims to improve stability, compatibility, and performance. However, due to the wide variety of ECUs and hardware environments, occasional bugs may appear. When this happens, our team works immediately to identify and fix them in the shortest possible time.
We truly appreciate your recognition of our support team, and your feedback helps us refine our testing and release process to minimize these occurrences in the future.
Best chiptuning company with fast support
Years using they tool Flex,I have almost every chiptuning tools, but support og MMS just the best !!!
December 3, 2025
Reply from Magicmotorsport
Thank you for your trust and kind words! We’re really proud to know you’ve been using Flex for years and still appreciate our fast and reliable support. Your satisfaction means a lot to us! 🚀
Reply from Magicmotorsport
Thank you! We’re glad you’re satisfied with our service. We’ll keep doing our best to support you quickly and efficiently. 🚀
I will like to share my experience with…
I will like to share my experience with Magic Motor Sport .
By mistake i pluged in a 60v charge in my Flex unit , of course it blew it up, so i contact support after few tests done i send the unit to them and 2 days later new replacing unit come back to me . Thank you all great tool and great suport
December 2, 2025
Reply from Magicmotorsport
Thank you so much for sharing your story! 🙏
We’re really happy to hear that even in such an unexpected situation, our support team was able to assist you quickly and effectively.
Accidentally connecting a 60V charger could have been a disaster — but we’re glad that the process of testing, sending, and replacing your Flex unit went smoothly and that you received the new one within just two days.
Your words about our great tool and great support mean a lot to the whole Magicmotorsport team.
We’re always here to help and to make sure you can keep working with confidence and minimal downtime. 🚀
Very long and useless support
Support takes the request within a few hours, after a few more hours it is forwarded to another specialist, and eventually the request is closed.
December 8, 2025
Reply from Magicmotorsport
Hello, thank you for your feedback. We’re sorry to hear that your recent experience with our support process didn’t meet your expectations.
Our goal is always to handle each request as efficiently and accurately as possible, which sometimes requires escalation to specialized technicians. However, we understand that this process can occasionally feel slow or unclear, and we take your comment seriously.
We’ll review this internally to ensure better communication during each stage of a ticket, so customers are always informed and supported until the issue is fully resolved.
Thank you for bringing this to our attention — your feedback helps us improve the quality of our service.
Flex is a big let down in multiple…
Flex is a big let down in multiple cases and sometime its diagrams are wrong and no one listen to correct it. Outage of server and hard to use.
November 10, 2025
Reply from Magicmotorsport
Hello, we’re sorry to hear about your experience with FLEX and truly appreciate you taking the time to share your concerns.
We understand how frustrating it can be to face incorrect diagrams or temporary server issues. Please note that all diagrams and connection instructions are constantly reviewed by our technical team, and we strongly encourage users to report any inaccuracies through our Helpdesk so they can be verified and corrected quickly.
Our servers undergo regular maintenance to ensure stability and performance, but we know reliability is crucial for professionals who rely on our tools daily — your feedback helps us improve in this area.
We’d be glad to look into the specific cases you mentioned. If you can provide ticket references or additional details, our team will follow up directly to make sure your concerns are fully addressed.
Since I chose what I think is the best…
Since I chose what I think is the best tool for modifying engine and transmission computers 8-9 years ago, starting with the MAGPro2 X17 kit, which I replaced with FLEX as soon as it came out on the market, I have remained loyal to this tool and have not bought another one because I have not had a need. All the challenges I have had so far have been met by FLEX. I have attended several expert lectures at your Asferrari dealer and since then I have never had an insurmountable obstacle. Everything you promised that your tool could do, I have done. Your tool has significantly increased my income and I will remain loyal to you. All the best
November 7, 2025
Reply from Magicmotorsport
Thank you so much for your wonderful message and loyalty over the years! 🙏
It’s truly inspiring to read about your long journey — from MAGPro2 X17 to FLEX — and to know that our tools have continuously met your professional needs. Hearing that FLEX has supported every challenge and even helped you grow your business is exactly the kind of feedback that drives us forward.
We’re also glad to know you took part in our expert training sessions and that they made a lasting difference in your daily work. Your trust and consistency mean a lot to all of us at Magicmotorsport, and we’ll continue striving to deliver innovation, reliability, and the support you deserve.
Thank you again for being part of our story — and for letting us be part of yours. 🚀
we need two things
we need two things
1 - stagex capability to change the Shortcut keys.
The actual shortcut show us that you dont use your own software for tune.
Try to back to stock 45 ignitions table from a simos18 and tell me.
2 - Magic flex software needs to have a option to press enter instead use mouse to all confirmations.
We spend all day clicing on mouse, it[s bar for out body. use Enter do accept pop[ups make life easyer.
November 8, 2025
Reply from Magicmotorsport
Hello, thank you for sharing your suggestions and detailed insights. We really appreciate when experienced users like you take the time to highlight practical improvements — this kind of feedback helps us evolve both StageX and Flex in the right direction.
1️⃣ StageX Shortcut Keys – We completely understand your point. The ability to customize shortcut keys would make navigation and workflow much more efficient, especially for users who tune daily. Your example with the Simos18 ignition tables is very clear, and we’ll forward this request to our development team for evaluation in an upcoming release.
2️⃣ Flex Interface – “Enter” Key Functionality – Excellent observation. Adding the possibility to confirm pop-ups via keyboard (Enter) instead of always using the mouse is a smart quality-of-life improvement. We’ll share this with the UI/UX team for implementation in future updates.
Your feedback is valuable because it comes from real field experience, and we’ll make sure it reaches the right people internally. Thank you again for helping us improve Magicmotorsport products — your input truly makes a difference. 🚀
annoying tool
annoying tool. saying it's number one mechatronic solutions but it's not at all. not support egs3 unbrick. not support dkg2 unbrick not support too many tcm. when i open request always get some answers like we don’t support that or we are not monopoly tool you should have other tool also, i newer heard something like this before.
November 5, 2025
Reply from Magicmotorsport
Hello, we’re sorry to read about your experience and we fully understand your frustration.
Our goal is to constantly improve and expand the compatibility of our tools, but not all ECUs or TCUs can currently be supported due to technical and safety constraints. FLEX covers more than 30,000 ECUs and TCUs, and our development team is always working on new protocols and recovery functions, including for EGS and DKG units.
We appreciate your feedback — it helps us identify priorities and improve the service for all users. Please feel free to open a detailed ticket on our Helpdesk so we can review your case and provide the best possible assistance.
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