Magnolia Box Reviews 443

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, canvases, and frames, noting excellent color saturation and detail. People also frequently highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service is often described as top-notch, with many appreciating the helpful and responsive team. However, some people experienced issues with the website, specifically regarding image cropping that removed significant parts of classic artwork. A few other people also felt that the resolution of some images was poor, leading to disappointing print quality, and there were occasional reports of items being damaged during transit.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of prints, paper, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and speedy shipping,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website informative, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more

Rated 5 out of 5 stars

Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent product and service

Was trying to find a decent copy of a portrait for my son's Christmas present and the National Gallery shop has taken off the exact image I wanted. MY printer wasn't up to the job and my son was VERY specific about the precise portrait he wanted.

Googled the flip out of it and stumbled across this site. The exact portrait was available, the price was very reasonable, so I bit the bullet and placed an order. I don't normally use sites that I have never heard of nor visited before, so this was very out of the norm for me - but I am so glad I did.

The picture arrived wrapped in tissue paper, sealed inside the BIGGEST cardboard tube I've ever seen; was a bit concerned I'd gone and somehow bought the wrong size, but it's just to keep the paper safe and it's a heck of a lot easier to get out of the tube without crushing or tearing the edges.

The paper is of great quality, the image is beautifully reprinted and it fits comfortably inside an A4 picture frame with some white paper behind to serve as filler.

I'm genuinely very pleased and happy - considering my son's love of portraiture, I will be definitely using this service again.

October 25, 2025
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Rated 5 out of 5 stars

Great service

Great service. High quality prints that arrived quickly. I have used Magnolia Box before and can highly recommend them.

October 23, 2025
Rated 1 out of 5 stars

Cropped the figure of Christ from Tudor Masterpeice!

This art website is offering for sale a classic masterpiece of art that has it's important symbolism cropped out. Why?
I was browsing my favourite painting "The Ambassadors 1533" by Hans Holbein when I was absolutely horrified to discover the left hand side of the art on their page has an image of the Crucified Christ cropped out. I really hope this is simply down to the page parameters being set wrong.
The figure of the Crucified Christ is one of the main symbols of this work, which represents the deep divisions between Catholics & Protestants at the time of the Reformation.
I tried to email them to ask about this but their shop magnolia email is no longer working.
I will never buy art from a website that appears to crop beautiful, classical art work.

October 23, 2025
Unprompted review
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Reply from Magnolia Box

Hi Victoria, thank you for bringing this to our attention. The cropping you've noticed is simply due to the aspect ratio requirements for framed prints, which need to fit standard square frame sizes. If you look at our poster prints and greeting cards for The Ambassadors, you'll see the complete artwork including the crucifix detail you mentioned. We offer the full composition wherever the product format allows.

We're sorry you had trouble contacting us – our email is definitely working and we'd have been happy to explain this directly. If you'd like to discuss this further or have any other concerns, please do get in touch at shop@magnoliabox.com.

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Rated 5 out of 5 stars

Great Customer service

I ordered a lovely print to be framed and sent and settled down to wait for it. Unfortunately when it turned up it was damaged on the corner. I was really disappointed and afraid I was going to have problems sorting it out but the customer services were brilliant. I sent them a photo and they got back to me straight away to offer either a full refund or to have the ordered repeated. The test of a good company is how it deals with problems and Magnolia Box have been outstanding and it wouldn't hesitate to use them again or recommend them

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent product and service.

Firstly the site was easy to use with a great choice of art from many artists. It was difficult to choose one but an absolute pleasure too. My choice arrived as promised beautifully wrapped. I am delighted with it. I strongly recommend Magnolia Box.

July 27, 2025
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Rated 5 out of 5 stars

Article well packaged

Article well packaged, meaning that it was in pristine condition, and the delivery was prompt The mounting enhanced the picture. In all, I was very impressed..

July 23, 2025

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