Magnolia Box Reviews 443

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, canvases, and frames, noting excellent color saturation and detail. People also frequently highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service is often described as top-notch, with many appreciating the helpful and responsive team. However, some people experienced issues with the website, specifically regarding image cropping that removed significant parts of classic artwork. A few other people also felt that the resolution of some images was poor, leading to disappointing print quality, and there were occasional reports of items being damaged during transit.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of prints, paper, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and speedy shipping,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website informative, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more

Rated 5 out of 5 stars

Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very accessible and great at communicating when needed

Very prompt delivery and really securely wrapped. I Would be very happy to use Magnolia again.

July 19, 2025
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Reply from Magnolia Box

Hi Bridget - very sorry to hear this. Can you contact us at shop@magnoliabox.com with some photos of the print and we'll either make good with a replacement or refund. Thank you.

Rated 5 out of 5 stars

I was really impressed with the quality…

I was really impressed with the quality of the prints I received from Magnolia Box – beautifully produced and exactly as described. The packaging also ensured everything arrived in perfect condition. I'd happily recommend them and will definitely be ordering again.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality print

The canvas print arrived within a week of my order and is very good quality. It was well packaged and delivered with care.

June 28, 2025
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Rated 5 out of 5 stars

Robert Evans Creer postcards

Well packaged and arrived quickly. Good quality prints. Only ordered large postcard sized items so far. May go for something larger in the future.
Make sure you keep a note of any titles/artists etc as you will have to put this on yourself i(f wanted).

June 17, 2025
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Rated 5 out of 5 stars

Art Print Review

Hi,
Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high quality with excellent colour saturation and definition. I will, more than likely, shop with you again.

May 21, 2025
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Rated 1 out of 5 stars

Sadly I was very disappointed with the…

Sadly I was very disappointed with the quality of the colour reproductions of each of the six greetings cards I bought. They are dull & don’t represent the vibrancy of the originals. Additionally, there were neither details of the artist Archibald Know nor of the images on the back of the cards.

March 21, 2025
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Reply from Magnolia Box

Hi Susan,

We’re sorry to hear that your experience didn’t meet expectations. We aim to ensure every product reflects the quality and detail of the original artwork, so it's disappointing to hear that the cards fell short.

We’d really like the opportunity to make this right – please could you reach out to our support team at shop@magnoliabox.com? They'll be happy to assist you further.

Regarding artist names on the cards, unfortunately this isn’t something we currently offer. Since our cards are printed on demand, we're not currently able to support including unique details for each one. That said, we understand the value of this feature and have shared your feedback with our team.

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