Magnolia Box Reviews 443

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, canvases, and frames, noting excellent color saturation and detail. People also frequently highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service is often described as top-notch, with many appreciating the helpful and responsive team. However, some people experienced issues with the website, specifically regarding image cropping that removed significant parts of classic artwork. A few other people also felt that the resolution of some images was poor, leading to disappointing print quality, and there were occasional reports of items being damaged during transit.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of prints, paper, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and speedy shipping,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website informative, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more

Rated 5 out of 5 stars

Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice picture

Nice picture, and nicely produced and presented.
Looks very good on our dining room wall.
Have bought from Magnolia Box before.

February 16, 2024
Rated 5 out of 5 stars

Never a disappointment

Something felt too good to be true about Magnolia Box when I first discovered them, given their low prices relative to some of the other options. But every order has been of excellent quality and their customer service is also very good. Expect to be ordering many more framed prints from them.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Extensive choice of good quality prints

Have purchased from Magnolia Box on several occasions and have never been disappointed. Extensive choice of prints in lots of sizes from postcard to canvases and a good selection of frames, something for everyone. Excellent service and fast dispatch. Recommended.

February 22, 2024
Unprompted review
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Rated 5 out of 5 stars

First class Customer Service

Fantastic customer service. Framed print arrived damaged and a new one was sent out immediately. The quality of the framed print was great, really pleased with my purchase.

January 24, 2024
Rated 5 out of 5 stars

Excellent quality

The canvas prints that I ordered were all delivered very quickly and totally undamaged as the packaging was very thorough - tons of bubble wrap!
The quality of the prints was also very good.
Hannah was also extremely helpful with some queries that I had.
The only tiny criticism I would make was the absence of any sticker/label on the reverse side of the canvas with details of the name of the painting and artist, but this is a very minor point.
I would have no hesitation in using Magnolia Box again.

January 18, 2024
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Rated 5 out of 5 stars

Handsomely reproduced print.

Am a multi-repeat customer and have always been pleased with my purchases from Magnolia Box, including this most recent one. A handsome print... great colors which matched the listing photo and description, perfectly reproduced on fine paper stock, mailed promptly (and securely packaged for safe overseas shipping). Hannah, in Customer Service, was exceptionally helpful with excellent / considerate communication throughout the process. Thank you.

January 5, 2024
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Rated 5 out of 5 stars

I have purchased from Magnolia Box a…

I have purchased from Magnolia Box a few times and the customer service is outstanding.

Recently a postal error caused loss and delays of my order. Hannah could not have done more to make things right and promptly.

MB provides high quality prints and exceptional service.

December 18, 2023
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