Mags Direct Reviews 

1,284
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 323 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often noting that items arrive in perfect condition. Many people also highlight the excellent service, finding the ordering process straightforward and the overall experience positive. Reviewers appreciate the ease of finding desired items on the website, including the flexibility to order single copies or specific magazine issues. However, some customers also noted concerns regarding delivery, with a few people experiencing issues with items not arriving or being significantly delayed, sometimes without proper tracking information. Others reported problems with courier services mishandling packages or delivering to incorrect addresses.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery, quick shipping,... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Customers consistently note positive experiences with product, praising the ease of ordering and the good... See more

Service

Customers had positive experiences with service, with many describing it as great, fantastic, and excellent.... See more

Website

Users describe ambiguous interactions with the website, with many customers praising its ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more

Company replied

Rated 4 out of 5 stars

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

Company replied

Rated 4 out of 5 stars

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more

Company replied

Rated 5 out of 5 stars

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more

Company replied


Company details

  1. Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,284)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great magazines at affordable prices .

May 15, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Samiyah, it is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles at affordable prices . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

Single copy, easy and quick delivery

Able to order a single copy of a magazine I wanted but had left too late to find in a shop, without having to take out a subscription. Reasonable delivery charge and arrived quickly. Very happy with service, would use again.

April 30, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Francesca, It is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles whilst not having to be tied to a subscription. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Easier to use

Easier to use. Great selection

May 14, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Nasra, it is very much appreciated.

We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

amazing websiteeee huge variety

May 14, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Laibah, it is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 1 out of 5 stars

I ordered my magazine two weeks ago and…

I ordered my magazine two weeks ago and it still hasn’t arrived and after asking customer service they hve said there’s an issue with my address even though it couldn’t be clearer. Such bad service. Still no magazine or refund

April 30, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your review Rosie and for bringing this to our attention.

Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and will be in touch as soon as possible to resolve the issue.

Hopefully we can resolve this matter to your satisfaction.

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Very easy sign up and great selection

May 14, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Tomar, it is very much appreciated.

We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Fast delivery and packaged carefully

Fast delivery and packaged carefully! Thanks !!

May 7, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Connor, it is very much appreciated!

We're really pleased to hear you were happy with our fast service and careful packaging. We truly appreciate your support and hope you enjoy your magazine selection.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Smooth service from order to finish

Smooth service from order to finish. Friends were happy with their gift copy. Arrived on time in good order.

April 13, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, it is very much appreciated.

We're pleased to hear that you found ordering from Mags Direct was a smooth process. It’s also great to know your friends were happy with their gift copy. We look forward to seeing you back with us again in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery acceptable.

May 7, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Regina, it is very much appreciated.

We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

Great site and amazing titles.

April 22, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Luis, it is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

I've ordered from them before to get…

I've ordered from them before to get some back issues I missed out on and the magazines always arrive fast and well packed. Never a complaint.

March 6, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, it is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Gardeners World Magazine ordered Online

We ordered the magazine online and it was delivered promptly. The process was nice and simple, and we are now looking forward to benefiting from all that the magazine offers.

April 23, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sally, it is very much appreciated.

We're pleased to hear that you found the ordering process easy. It’s great to know your delivery arrived promptly and that you had a positive experience with us.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Great website managed to get the Lego…

Great website managed to get the Lego magazines as a bundle together

May 7, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Jacoab. It is very much appreciated and your feedback means a lot to us.

We are also very happy that you found our website and were able to bundle up your Lego magazines! We look forward to seeing you back again in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE, GREAT PRICES ,FAST DELIVERY WHAT MORE DO YOU NEED
I Live in Canada and always use these guys fo rmy Lego Magazines

February 3, 2026
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Farruke. It is very much appreciated and your feedback means a lot to us.

We are also very happy that you find us to be great value and choose Mags Direct to get your Lego magazines shipped to Canada. We look forward to seeing you back again in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to use website. Quick delivery

May 5, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Lyn. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Easy to order and magazine arrived…

Easy to order and magazine arrived quickly.

April 21, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Ruth. It is very much appreciated.

We're pleased to hear that you found the ordering process easy. It’s great to know your delivery arrived promptly and that you had a positive experience with us.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Can’t believe how quick this arrived

Can’t believe how quick this arrived. £1 delivery charge and it arrived the next day.

May 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Hayley. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

Easy to order

Easy to order, fabulous price, delivered as promised

April 16, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Alison. It is very much appreciated.

We're pleased to hear that you found the ordering process easy and our offers to be good value. It’s great to know your delivery arrived promptly and that you had a positive experience with us.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 4 out of 5 stars

Delivered on time.

April 22, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 4-star review Charles. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Good selection of magazines

Good selection of magazines . Easu odereing and not tied to a subscription. Low postage.

April 30, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Natalie. It is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles whilst not having to be tied to a subscription. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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