Mags Direct Reviews 

1,284
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 323 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often noting that items arrive in perfect condition. Many people also highlight the excellent service, finding the ordering process straightforward and the overall experience positive. Reviewers appreciate the ease of finding desired items on the website, including the flexibility to order single copies or specific magazine issues. However, some customers also noted concerns regarding delivery, with a few people experiencing issues with items not arriving or being significantly delayed, sometimes without proper tracking information. Others reported problems with courier services mishandling packages or delivering to incorrect addresses.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery, quick shipping,... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Customers consistently note positive experiences with product, praising the ease of ordering and the good... See more

Service

Customers had positive experiences with service, with many describing it as great, fantastic, and excellent.... See more

Website

Users describe ambiguous interactions with the website, with many customers praising its ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more

Company replied

Rated 4 out of 5 stars

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

Company replied

Rated 4 out of 5 stars

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more

Company replied

Rated 5 out of 5 stars

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more

Company replied


Company details

  1. Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,284)

311 reviews in the last 12 months

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Rated 4 out of 5 stars

Quick shipping but poor communication

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the magazine/Tour de France guide suddenly showed up in our USPS mail delivery

June 2, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 4-star review Ernest, it is very much appreciated!

We're sorry to hear that you did not receive confirmation of your order or the tracking details but very pleased that your order arrived quickly. You can contact us including your order number via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk. We can then look in to this for you.

We truly appreciate your support and hope you enjoy your magazine selection and the Tour de France.

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Everything Is Retail Price, A Vast Selection, VIP Points, Quick And Sexure Delivery

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary aftermarket. Its way better than newsstand they rip you off, mag-direct gove fair retail prices and thats why I use them, you cam subscribe get a magazine of your choice of genre each month when it releases, its amazing genuinely try it out. Don't Buy on ebay like I used to do they have magazines from furtherback. AAA+ Site Word Needs Spreading About Them

June 3, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Luke, it is very much appreciated and thank you for recommending Mags Direct.

We greatly appreciate your feedback and are delighted that you value our extensive selection of titles at competitive prices. Please be aware that we do not operate on a subscription model. Instead, you can visit us regularly and purchase your favorite titles individually, giving you the flexibility to buy without a long-term commitment.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Ordered the coveted TDF guide last…

Ordered the coveted TDF guide last fall. Anticipated it getting to Alabama in time to travel to the TDF with me. It did! TDF bound with my guide in tote in 29 days!

June 2, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Shannon, it is very much appreciated!

We're really pleased to hear you were happy with our service and that your TDF guide is packed and ready to go. We truly appreciate your support and hope you enjoy your travels, the TDF and your magazine selection.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Natalie went above and beyond to help…

Natalie went above and beyond to help me resolve my missing magazine which yodel had misplaced by posting to wrong property. Thank Natalie. Now received. Great service

May 27, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Jane,

Thank you for your 5-star review! We're delighted to hear that Natalie was able to help resolve the issue with your missing magazine and that it has now been received.

We'll be sure to pass your kind comments on to Natalie—she'll be thrilled to know her efforts were appreciated. Providing great customer service is very important to us, so it's wonderful to hear that we were able to help get everything sorted.

Thank you for your support, and we hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Recommended

Ordering was easy and delivery was very quick. Excellent!

May 22, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Jacqueline,

Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your delivery arrived very quickly.

It's wonderful to know you had an excellent experience with us, and we truly appreciate your support.

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Easy to order and comes very quickly…

Easy to order and comes very quickly which is nice. Also love the fact you can pre order special editions

May 26, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Phillippa, it is very much appreciated.

We're pleased to hear that you had an all round positive experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

brilliant priced and great

May 28, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Don, it is very much appreciated.

We're pleased to hear that you found us to be brilliantly priced and had a great experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

great experience

May 28, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Troy, it is very much appreciated.

We're pleased to hear that you had a great experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 4 out of 5 stars

A good company and fast delivery of…

A good company and fast delivery of item, my only issue would be the packaging, please package to protect the products as when it gets posted the corner no doubt hits the floor first 😩 a small issue but when you want something in mint condition for your collection a damaged corner is quite annoying

May 16, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Phil, it is very much appreciated.

We appreciate your feedback and we're pleased to hear that you had a good experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

They are competitively priced and…

They are competitively priced and definitely worth it

May 27, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sim, it is very much appreciated.

Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles at affordable prices . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 2 out of 5 stars

No communication with order and when it…

No communication with order and when it did arrive it was packed in a thin see through plastic wrapper with no protection whatsoever.

May 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your feedback Paul.

We appreciate your comments regarding packaging, as customer feedback is always valuable and helps us continue to review and improve our processes wherever possible.

Thank you again for bringing this to our attention.

Best Wishes,
MagsDirect

Rated 3 out of 5 stars

Packing is insufficient for collectors…

Packing is insufficient for collectors of football programmes. Mine came with bent corners. Needs to be in sent in hard backed envelops.

May 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your feedback. We're sorry to hear that your football programmes arrived with bent corners and understand how important condition is for collectors.

We do use protective book wraps and boxes depending on the size of the order and packaging availability, and we’re sorry to hear that your item did not arrive in the condition expected.

We appreciate your comments regarding packaging, as customer feedback is always valuable and helps us continue to review and improve our processes wherever possible.

Thank you again for bringing this to our attention.

Best Wishes,
MagsDirect

Rated 1 out of 5 stars

Scam with Spam?

I paid but nothing arrived, contacted them, they ignored me, just kept bombarding me with spam. They even claim the shipment is tracked but don't send you shipping / tracking details.

If anyone is actually them and happy can you just confirm it is not a scam?
Thanks

April 27, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your review and for bringing this to our attention.

Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and have been been in touch to resolve the issue.

Hopefully we can resolve this matter to your satisfaction.

Best Wishes,
MagsDirect

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Rated 1 out of 5 stars

Chelsea v Man City FA Cup Final programmes

Ordered two FA Cup Final programmes as didn’t want to carry around all day at Wembley & travelling. £12 each plus £5.49 p@p

They’ve arrived, delivered in a thin clear poly bag, you don’t need me to tell you the condition of the programmes, common sense yeah right, they are fit only for the charity shop, waste of money.

May 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your review and for bringing this to our attention Ossie. Our magazines are always shipped in perfect condition and we would hope that they are treated well during transit.

You can contact us via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk. and we’ll make it a priority to resolve this issue for you.

Please also accept our apologies for any inconvenience and disappointment caused.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Absolutely a fantastic service & will…

Absolutely a fantastic service & will be using again , I collect the Star Wars Lego mags for the figures & here in Taunton you can’t seem to get many always out of stock but this company had all the ones I missed,so no more wasted trips into town just order from mags Direct & save a lot of hassle & money by ordering your favourite mags delivered in a day or 2 right to your front door, saved on fuel , parking tickets & time wasted, totally recommend to you all
Kindest regards
Professional products & services reviewer
PW

April 25, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you so much for your fantastic 5-star review Phil, it is very much appreciated!

We're delighted to hear that you were able to get hold of your missing Star Wars Lego magazines here at Mags Direct, especially given how difficult it is to source locally .

It’s great to know we met your expectations along with savings on fuel, parking tickets & time wasted, this is exactly the experience we aim to provide.

We truly appreciate your support and look forward to seeing you back with us in the future.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Delivered my magazine on time.

My magazine was delivered in good condition.

May 18, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sophia, it is very much appreciated!

We're really pleased to hear you were happy with our service and careful packaging. We truly appreciate your support and hope you enjoy your magazine selection.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Great way of buying magazines

May 17, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Mark, it is very much appreciated.

We are really pleased to hear you found Mags Direct to be a great way to buy your magazines. Thank you for your support, and we hope to see you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Really good experience all round

April 29, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Elizabeth, it is very much appreciated.

We're pleased to hear that you had an all round positive experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Nevis, Argyll

This is the first time I have ordered a particular magazine to be delivered to home, and I received exactly that in a few days.

May 15, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, it is very much appreciated.

It’s great to know that your first order with us arrived promptly and that you had a positive experience with Mags Direct.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Magazine

Very easy to order online

May 15, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Andrea, it is very much appreciated.

We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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