Mags Direct Reviews 

1,286
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I never received the magazine I ordered, which had published a letter of mine in it. There was zero tracking information and it was very difficult to track down contact details for the company. Really... See more

Company replied

Rated 5 out of 5 stars

Ordered two magazines which arrived in pristine condition. Needed to check something about the ordering process and Josh was extremely helpful. Feel like a valued customer :-).

Company replied

Rated 5 out of 5 stars

Being in North America we just discovered there are special lego magazines and Mag Direct was a fraction of the cost of a local site.

Rated 5 out of 5 stars

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more

Company replied

Company details

  1. Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,286)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reasonably priced postage and very…

Reasonably priced postage and very quick delivery.

April 6, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Martin!

We’re really pleased to hear you found the postage reasonably priced and that your delivery was very quick. Providing great value and fast service is exactly what we aim for.

We appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Fantastic site and order process very…

Fantastic site and order process very smooth. So many title options

April 16, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Liza!

We’re delighted to hear you found the site fantastic and the ordering process smooth. It’s also great to know you’re enjoying the wide range of titles we offer.

We really appreciate your support and hope to see you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

thank you for sorting it out

thank you for sorting it out, thought it had gone to my old address from 4 years ago,

April 3, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, June!

We’re really glad we were able to sort things out for you and that the issue with the address was resolved. It’s great to hear everything worked out in the end.

We appreciate your patience and your support, and we hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

My May edition of Gardeners World came…

My May edition of Gardeners World came on time as I wanted to make sure I got the 2 for 1 card.

April 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Karen!

We’re so pleased to hear your May edition of Gardeners’ World arrived on time and that you were able to get the 2 for 1 card — we know how important those offers can be!

Thank you for your support, and we hope you enjoy your magazine.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

No complaints at all

No complaints at all, received my magazine on time in excellent condition, very pleased.

April 11, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Heather!

We’re delighted to hear you have no complaints at all and that your magazine arrived on time and in excellent condition. It’s great to know you’re very pleased with your experience.

We really appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Quick service

Quick service

April 8, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Mark,

Thank you for your 5-star review! We're really pleased to hear you were happy with our quick service.

We truly appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Quick service

Quick service

April 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Ju Ju Ed,

Thank you for your 5-star review! We're really pleased to hear you were happy with our quick service.

We appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Really good

Really good

April 14, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Holly,

Thank you for your 5-star review! We're really pleased to hear that you had a good experience with us.

We appreciate your support and hope to serve you again soon.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Excellent service

Excellent service.
Easy to order, arrived within days. Totally exceeded my expectations.

April 8, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Jackie,

Thank you for your 5-star review! We're delighted to hear that you found ordering easy and that your magazine arrived within days.

It’s fantastic to know we exceeded your expectations, and we really appreciate you taking the time to share your experience.

We hope to serve you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Excellent

Excellent, I pre-ordered the magazine in the evening on Tuesday 31st March and it arrived on Thursday morning, the 2nd April!

April 2, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Caroline,

Thank you for your 5-star review! We're delighted to hear that your pre-ordered magazine arrived so quickly, just a couple of days after purchase.

It’s great to know you were pleased with the speedy delivery, and we really appreciate you taking the time to share your experience.

We hope you enjoy your magazine and look forward to serving you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

So convenient

Really easy ordering and very reasonable postage at just £1, way more convenient than going to the shops!

April 14, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Rebecca,

Thank you for your 5-star review! We're so pleased to hear that you found the ordering process really easy and that the postage offered great value and convenience.

It’s wonderful to know we can help make getting your magazines simpler than going to the shops!

We really appreciate your support and hope to serve you again soon.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

I bought the digital detox magazine and…

I bought the digital detox magazine and am enjoying it very much. A nice range of puzzles and activities

April 10, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Catherine,

Thank you for your 5-star review! We're so pleased to hear that you're enjoying the Digital Detox magazine and that you're finding the range of puzzles and activities engaging.

It’s great to know it’s providing a relaxing and enjoyable experience for you.

We really appreciate your support and hope you continue to enjoy future issues!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Great service recommend

Great service recommend

April 12, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi George,

Thank you for your 5-star review! We're really pleased to hear you had a great experience and appreciate your recommendation.

Thanks for your support—it means a lot to us, and we hope to serve you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Hassle free transaction

Hassle free transaction, communication good with speedy delivery.
Many thanks

March 26, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Sandra,

Thank you for your 5-star review! We're delighted to hear that you had a hassle-free transaction and that communication and delivery were both up to standard.

It’s always great to know our customers are happy with the service, and we really appreciate you taking the time to share your experience.

Many thanks for your support, and we hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

The magazines arrived timely!

October 28, 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Cam Cai,

Thank you for your 5-star review! We're so pleased to hear that your magazines arrived on time.

We really appreciate your support and hope you continue to enjoy your publications.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Only ordered one item

Only ordered one item , but received it very quickly , packed well , will use company again

April 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Mr Sutcliffe,

Thank you for your 5-star review! We're so pleased to hear that your order arrived quickly and was well packed.

No matter the size of the order, we always aim to provide a fast and reliable service, so it’s great to know we delivered on that.

We really appreciate your support and look forward to serving you again in the future!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Magazine was delivered on time

Magazine was delivered on time and arrived in excellent condition...

April 3, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Julie,

Thank you for your 5-star review! We're so pleased to hear that your magazine arrived on time and in excellent condition.

Providing a reliable and high-quality service is really important to us, so it’s great to know we met your expectations.

We truly appreciate your support and hope you enjoy your magazine!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Streamlined online ordering

Streamlined online ordering of my favourite publication, which I was excited to find as very difficult to source locally in Australia. Communication every step of the way. Prompt delivery.

April 9, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Misha,

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the online ordering process smooth and that you were able to get hold of your favourite publication, especially given how difficult it is to source locally in Australia.

It’s great to know our communication and delivery met your expectations—this is exactly the experience we aim to provide.

We truly appreciate your support and hope you continue to enjoy your magazine!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Simple to place an order which arrived…

Simple to place an order which arrived in the promised time,

March 31, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Margaret!

We’re glad to hear that you found it simple to place your order and that it arrived within the promised time. Providing a smooth and reliable experience is very important to us, so your feedback is much appreciated.

We hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Easy to use website and great deals.

Easy to use website and great deals.

April 7, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Jessy!

We’re really pleased to hear you found our website easy to use and that you were happy with the great deals available. It’s great to know you had a positive experience browsing and shopping with us.

We truly appreciate your support and look forward to serving you again soon!

Best Wishes,
MagsDirect

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