Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed
Company replied
Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more
Company replied
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more
Company replied
Company details
Written by the company
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Contact info
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, United Kingdom
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable online purchase.
The company kept me informed of the progress of my order and dispatched in when they said. It arrived on time and in good condition.
April 2, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Susan!
We’re really pleased to hear that you found your online purchase reliable and that you were kept well informed throughout the process. It’s great to know your order arrived on time and in good condition — exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
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Always excellent service
Always excellent service, easy to navigate on clear website with excellent product description.
Product arrived on time very well packed by courier who kept in touch. Cannot fault at all.
April 2, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Malcolm!
We're delighted to hear that you’ve had consistently excellent service with us. It’s great to know you found our website easy to navigate and that the product descriptions were clear and helpful. We’re also pleased your order arrived on time, well packed, and that the courier kept you updated throughout.
Your feedback means a great deal to us, and we truly appreciate your continued support.
Best Wishes,
MagsDirect
Cheap postage and great mag
April 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Stuart!
We’re really pleased to hear you’re happy with the magazine and that you found the postage to be good value. It’s great to know you enjoyed your order.
We appreciate your support and hope to see you again soon!
Best Wishes,
MagsDirect
Excellent service received
April 2, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, James!
We're delighted to hear you received excellent service — that’s exactly what we aim to provide every time. Your kind feedback is greatly appreciated by the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review!
We’re really pleased to hear you found us trustworthy and that your order arrived quickly. Providing a reliable and efficient service is very important to us, so your feedback is greatly appreciated.
We hope to serve you again soon!
Best Wishes,
MagsDirect
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Easy to order
Easy to order. Postage only £1 cheaper than driving to a shop!
April 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Tracy!
We're glad to hear you found the ordering process easy. We also appreciate your feedback regarding postage — we always aim to keep our delivery options as competitive and convenient as possible, and your comments help us continue to improve.
Thank you for choosing us, and we hope to see you again soon!
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review, Rebecca!
We’re really pleased to hear you’ve had such a positive experience with us and truly appreciate your recommendation. Your kind words mean a lot to the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Being on the other side of the pond
Being on the other side of the pond, it’s exciting to get special figures associated with the magazines so conveniently.
January 2, 2026
Reply from Mags Direct
Thank you for your 5-star review, Chris!
We're delighted to hear that you're enjoying being able to access the special figures and magazines so conveniently, even from across the pond. It’s great to know our service is helping bring those items to you with ease.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
The shipment was held by customs
Mags Direct shipped the order, but unfortunately the shipment was held up by the local customs office.
March 18, 2026
Unprompted review
Reply from Mags Direct
Hi Sarka,
We're really sorry to hear that you haven’t received your order and that you feel let down by our lack of response — this is certainly not the experience we aim to provide.
We’d like to look into this for you as a priority and get things resolved as quickly as possible. Please could you contact us via the link below with your order details so we can investigate and assist you further:
https://magsdirect.co.uk/contact/
We appreciate you bringing this to our attention and hope we can put this right for you.
Best Wishes,
MagsDirect
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Just what i wanted
Just what i wanted, delivered quickly. The free gift part of the original magazine was present and intact. Happy
March 11, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Monica!
We're so pleased to hear that everything was just what you wanted and that your order arrived quickly. It's great to know the free gift was included and intact too — that’s exactly the experience we aim to deliver.
Thank you for your support, and we hope to serve you again soon!
Best Wishes,
MagsDirect
Great service and delivery
April 4, 2025
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Nicholas!
We're delighted to hear you were happy with both our service and delivery. Your feedback is greatly appreciated and motivates us to keep delivering the best experience possible.
We hope to see you again soon!
Best Wishes,
MagsDirect
Great pricing
Great pricing, efficient, prompt delivery, would recommend anytime, 10/10, AAA+++.
March 18, 2026
Unprompted review
Reply from Mags Direct
Thank you for your fantastic review, Neil!
We're really pleased to hear you found our pricing competitive and that our service was efficient with prompt delivery. It’s great to know you’d recommend us so highly — your “10/10, AAA+++” truly means a lot to the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Can't log into account and you didn't…
Can't log into account and you didn't send access email.
March 23, 2026
Unprompted review
Reply from Mags Direct
Thank you for your review William, as your feedback is important to us.
Unfortunately, we cannot see any email contact from you regarding this issue. Please contact customer service team magsdirect@flgroup.co.uk and hopefully we can resolve this matter to your satisfaction.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
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Great site with good deals on magazines…
Great site with good deals on magazines and quick, efficient postage
March 20, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Andy, it is very much appreciated.
Your feedback means a lot to us and we are happy that you were pleased with our good deals, along with the quick and efficient delivery. We hope you enjoy your magazine of choice and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Lynn, it is very much appreciated.
Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope your gift is enjoyed and we look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Good for recent issues of magazines
The site is very good for getting recent issues of magazines , not just the latest newsstand copy. They are well packaged when they are sent with good communications throughout
March 6, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Neil, it is very much appreciated.
Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Great site
Great site, found what I was looking for and can't wait to receive my first order!
March 20, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Andrea, it is very much appreciated.
Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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Exceptional service!
The magazine arrived in perfect condition!
Their customer service dept. quickly responded to my query. I am extremely pleased and will be using them again, without any hesitation.
Well done!
March 18, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Christopher, it is very much appreciated.
Your feedback means a lot to us, we are very happy that you feel you have received exceptional service when using Mags Direct and that your query was answered in a timely manner.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Delivery never arrived
Delivery never arrived. Their web address for emails always returns as un able to connect. Thee is no published c/n so looks line I've lost my money on this purchase with no apparent way of getting in touch to get a refund!
28/03 still no direct reply from Mags Direct!
Have emailed them on the suggested address. No reply received at all. No other contact from them either.
Not happy with there service.
March 3, 2026
Unprompted review
Reply from Mags Direct
We’re very sorry to hear about this Andrew and completely understand how frustrating this must be for you.
Someone from the team will email you directly about this issue and hopefully we can resolve this matter to your satisfaction.
Should you wish to our contact customer service team again, please email magsdirect@flgroup.co.uk
We apologise for the inconvenience caused.
Best Wishes,
MagsDirect
First time shopping with mags direct…
First time shopping with mags direct ..no problems encountered and found delivery really quick, and kept up to date on tracking.
Will use again in the future 😄
March 1, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, it is very much appreciated.
Your feedback means a lot to us and we are happy to hear that you found our website easy to use and that your order arrived promptly. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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