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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and ease of setup, highlighting how straightforward it is to launch and manage campaigns. Many people appreciate the intuitive interface and the efficiency it brings to their outreach efforts, saving them significant time. The customer support team is frequently mentioned for being highly responsive, helpful, and knowledgeable, providing excellent assistance and candid advice. While the general sentiment is very positive, some people noted a slight learning curve when navigating the platform initially. A few other people also felt that the LinkedIn functions could be more automated and reliable. Additionally, one customer expressed dissatisfaction with the lack of a trial option and limited website information regarding how the service operates, leading to an issue that customer service, unfortunately, did not resolve to their satisfaction.

What people talk about most

User experience

Consumers find the user experience to be highly positive, praising its ease of use and intuitive interface.... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

Marketing

People report positive experiences with marketing, especially with cold email campaigns. Customers praise the... See more

Website

Reviewers mention positive feedback about the website, highlighting its simplicity and user-friendliness.... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the support team for... See more

Based on these reviews

Rated 5 out of 5 stars

We use milkshake across multiple businesses. It’s been invaluable for everything from link building, email lead generation, even hr when we wanna send out a bulk email, but not add people to our new... See more

Rated 5 out of 5 stars

Mailshake is a great outbound tool, not only for email but also for LinkedIn automation. Everything is easy to set up and pretty straightforward. It is not as sophisticated as some other platforms, bu... See more

Rated 5 out of 5 stars

Great tool! Very versatile, full-featured, and quite easy to use. The UI is nicely broken down into palatable steps, making it easier to deal with the complexity of list and campaign management.... See more

Rated 5 out of 5 stars

Mail tool that delivers to the Inbox Most of the email/newsletter tools we have tested have one major weakness: emails don’t land in the Inbox, but instead go to the Promotions or Spam folders. Mail... See more

Company replied


Company details

  1. Software Company

Written by the company

Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce, Pipedrive, Hubspot and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

A positive experience with Mailshake

Mailshake has been easy to work with so far. The interface is intuitive, and campaign setup and management are straightforward. Support has been responsive and helpful whenever we needed assistance. Overall, a reliable tool for outbound campaigns.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Mailshake has changed our business for the best

Before Mailshake, I spent days manually sending emails, only to have to start over from the beginning to follow up once I finished the list. Now, I just upload my contacts, and Mailshake does the rest of the heavy lifting by customizing the email for the recipient with each field and will run my campaigns automatically.

It’s super easy to use and get the hang of, even when I upload HTML templates for my branded emails. I can see all my campaigns and results in one place, which has saved me hours every week. I also love that you can make an A/B test with stats for each email template to make your emails as effective as possible. Honestly, I can’t imagine our business without it now!

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

A Game-Changer for Outreach and Growth

We’ve been using Mailshake to streamline our outreach and engagement efforts, and it has made a measurable difference in both efficiency and results. The platform is intuitive, reliable, and built for teams that need to scale personalized communications without sacrificing quality.
Mailshake’s automation and sequencing capabilities are robust yet easy to adopt, which helped our team standardize processes while still maintaining a human touch with prospects and partners. The reporting and analytics give clear visibility into campaign performance, enabling smarter decisions and iterative improvement.
Customer support has been responsive and helpful, ensuring we get the most out of the product. Whether you’re focused on sales outreach, investor engagement, or community building, Mailshake has become a go-to tool for our growth stack.
Highly recommend Mailshake to any organization serious about elevating its outbound communication.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mailshake allowed us to completely…

Mailshake allowed us to completely streamline our outreach process. It gave me much more time to focus on prospecting and not have to worry about duplicating leads previously prospected by another team member.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product. I've been using Mailshake for about 1 year and it has made sending email outreach much easier without any human efforts. just set your prospect, email sequences and check how it handles everything!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Emailing made easy

Mailshake's made sequencing emails to prospects simple and saved me a load of time.
I've used too many tools to count that have come with their issues, but mailshake's is the best I've tried and I'd highly recommend it.

December 12, 2025
Unprompted review
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Rated 3 out of 5 stars

I like the design of the website

I like the design of the website. It's great and easy to use. The thing that I dislike is their ai editing tool which isn't helping me in terms of writing good quality emails. I've been using it for a nice amount of time already and haven't gotten 1 reply yet

December 2, 2025
Unprompted review
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Rated 3 out of 5 stars

Review

Mailshake has been a great entry point into the world of email marketing, being user-friendly and helping me stay organized and efficient with my workflows. I do wish the Linkedin functions are more automated, reliable and less manual.

November 1, 2025
Unprompted review

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