Mains Gas Ltd  Reviews 

82
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mains Gas have been excellent from the first phone call. Always pleasant and have been very efficient and timely with any repairs or servicing. The boys are knowledgeable and courteous and always leav... See more

Rated 5 out of 5 stars

How refreshing to have a professional gas fitting service in Brecon! You phone, a pleasant person answers without undue delay, you describe the problem and, either immediately or after a few hours, a... See more

Company replied

Rated 5 out of 5 stars

The Engineer must have run out of black sheathing and therefore ended up using white for part of the installation. He did not tell me, whilst I could have provided him with some if he had. He also f... See more

Company replied

Rated 5 out of 5 stars

Contacted mains gas for a quote to fit 4 radiators,Lee came next day and provided a competitive quote within the hour,and booked us in for the next week. Tristan the engineer came and fitted the rads... See more

Company replied

Company details

  1. Heating Contractor
  2. also in
  3. Boiler and Heating Service
  4. Gas Engineer
  5. Oil & Natural Gas Company
  6. Plumber

Written by the company

Mains Gas is an established heating and plumbing business with over 20+ years of experience, offering a complete range of plumbing and heating services throughout South Wales. With a wealth of experience in the plumbing trade, we have the skills to identify, repair and prevent a wide range of domestic faults. You will find everything about our work is tailored around you, the customer. Just some of the work we cover includes, appliance installation, hot water cylinders, servicing, pipework, powerflushing, full heating systems, full boiler installs and complete new bathroom upgrades. We are specialists in boiler servicing and fault diagnostic’s, along with all our engineers being Gas Safe & Oftec registered. Whether you are a homeowner, landlord, or business, you can be assured of a quality service from our team. We pride ourselves on a fast yet thorough service, attention to detail and competitive prices, ensuring high customer satisfaction. Our office/showroom is based in Brecon Town centre in the heart of the Brecon Beacons, should you wish to take a look at some of the Worcester Bosch products on display, along with a range of informative catalogues and brochures. More information can be found on our website www.mainsgasplumbingandheating.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and efficient service

From the initial booking at the office to the boiler service, a very professional service. The engineer was on time, friendly and tidied up after himself. A few hours after the service, we noticed a small leak. A quick call to the office, engineer returned and sorted it, no problem 👍

April 8, 2024
Unprompted review
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Reply from Mains Gas Ltd

Thankyou for your lovely review, if there’s anything we can assist with in the future please don’t hesitate to get in touch 😃 kind regards from all the team at Mains Gas

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Rated 5 out of 5 stars

Excellent reliable & friendly service

Excellent reliable & friendly service. Each time I've called for help with the boiler an engineer has fixed it the same day. Communication is excellent via email or phone and very easy & quick to pay bills which are always reasonably priced.

April 24, 2024
Unprompted review
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Reply from Mains Gas Ltd

Thankyou for your kind review, if you need anything in the future please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service ! The best in town! Thanks again
I would recommended it to everyone with confidence!

March 28, 2024
Unprompted review
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Reply from Mains Gas Ltd

Thank you very much for your kind review. If you need anything at all in the future please do not hesitate to get in touch. Best wishes from all the team here at Mains Gas Ltd

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Rated 5 out of 5 stars

A professional service all round

I called Mains Gas Brecon as I had a leak on my LPG boiler. They came out the same day to inspect and by the next morning I had 2 detailed quotations of work as we had asked for.
They came and fitted the new boiler the following week, we are very happy with the work that was undertaken. We did have a small leak but they came out straight away to correct it. I can’t fault their service.
They were clean, tidy and quiet whilst in our home. I found them to be very respectful.

I would recommend Mains Gas Brecon if your looking for a local company to install or service your boiler.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Good service.

When booking the appointment the ladies in the office were very helpful and the gas fitter turned up when scheduled, was polite and done a good job.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Service schedule was a time that suited…

Service schedule was a time that suited myself , had problems with my boiler mains gas rectified promptly and quick service, recommend help I had from all involved.

March 10, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for the nice review, glad you are happy with our services. If there is anything you need in the future please do not hesitate to get in touch. Kind regards from all the team at Mains Gas

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Rated 5 out of 5 stars

Excellent services from picking the…

Excellent services from picking the phone up through to delivering a fast a professional services, look no further for oil boiler servicing, a thank you!

April 3, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for your kind review, if you need anything in the future please don’t hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Nathan

Nathan, was excellent, he was very friendly and nothing was to much trouble. He even remembered that he helped to install my system when he was an apprentice along with the owner of the Company Lee, some six years ago now.

March 27, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for your kind review, if you need anything in the future please do not hesitate to get in touch. Kind regards from all the team at Mains Gas

Rated 5 out of 5 stars

Timely, friendly and efficient service

A big thank you on so many levels. Great friendly service and very responsive and timely too. When our boiler suddenly stopped working the team quickly fitted a new and extremely efficient Worcester boiler, which worked well with our Nest system. What started as a chilly week, ended up being very toasty. Special thanks to Cath, Lee and Tristan.

March 21, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review, we will be in touch when your annual service is due next year. If you need anything at all in the mean time please don’t hesitate to get in touch. Kind regards from all the team at Mains Gas

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Rated 5 out of 5 stars

I needed a new boiler fitted urgently…

I needed a new boiler fitted urgently and visited the Mains Gas office in Brecon ,the first point of contact in the office was the receptionist Cath who immediately put me at ease regarding my problems with the boiler I felt she knew exactly what to recommend .After a quick discussion with the owner about availability of a suitable new boiler and a date it could be fitted my heating issue was resolved.The whole team in Mains Gas are very friendly helpful and above all efficient I felt nothing was too much trouble! I am pleased to say the boiler is now fitted and working well.If I have anything else that needs replacing in the future I shall have no hesitation in returning to Mains Gas they are great !

March 15, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review so happy that your pleased with your new boiler installation. We will be in touch next year when your annual boiler service is due. If there is anything you need in the meantime please do not hesitate to get in touch. Warm regards from all the team at Mains Gas

Rated 5 out of 5 stars

First class experience from start to finish

Many thanks to Sam, Lee and all the team. Installed a Worcester boiler and Google Nest smart thermostat. Excellent quote, install and service at all points. Really thorough and felt very confident with all the info and expertise offered. Cannot recommend this firm highly enough. Wish we had used them years ago. Thanks to all the team.

February 17, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks Fred for your kind review, I am glad that you are happy with the new installation completed at your property. I will be in touch next year when the annual service is due. If you need anything in the meantime please do not hesitate to get in touch. Kind regards Sam and all the team

Rated 5 out of 5 stars

First time using Mains Gas and wish I…

First time using Mains Gas and wish I had thought of them before. Efficient, helpful and knowledgeable. Serviced my LPG boiler but offered far more by way of advice and as a delightful surprise, in an industry prone to appalling over pricing, the cost was extremely reasonable. I would not hesitate to recommend them and intend to use them for an extensive UFH refit later this year

February 16, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thankyou for your kind review, if you need anything in the future please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Quick response

Quick response, problem solved

Good service as usual
Many thanks

February 17, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you Jenny, anything you need in the future please don’t hesitate to get in touch. Best wishes Mains Gas

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Clean tidy and quick. Can’t fault Mains Gas

Jos Commee

February 24, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you jos, we will be In touch in Feb next year when your annual service is due. If you need anything in the meantime please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Contacted mains gas for a quote to fit…

Contacted mains gas for a quote to fit 4 radiators,Lee came next day and provided a competitive quote within the hour,and booked us in for the next week. Tristan the engineer came and fitted the rads and a hive system,he was respectful of our property and did a great job. We experienced a leak and contacted mains who sent an engineer out straight away and the problem was sorted. Great service thank you.

February 6, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review, if you need anything in the future please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Had a disaster with my boiler water…

Had a disaster with my boiler water everywhere Lee was absolutely amazing turned up on a Sunday sorted everything out could not recommend this company anything other than 100% Amazing service thank you

March 13, 2022
Unprompted review
Mains Gas Ltd  logo

Reply from Mains Gas Ltd

Thankyou for your kind review, if you need any assistance in the future please don’t hesitate to get in touch. Best wishes from all the team at Mains Gas

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