Mains Gas Ltd  Reviews 

82
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mains Gas have been excellent from the first phone call. Always pleasant and have been very efficient and timely with any repairs or servicing. The boys are knowledgeable and courteous and always leav... See more

Rated 5 out of 5 stars

How refreshing to have a professional gas fitting service in Brecon! You phone, a pleasant person answers without undue delay, you describe the problem and, either immediately or after a few hours, a... See more

Company replied

Rated 5 out of 5 stars

The Engineer must have run out of black sheathing and therefore ended up using white for part of the installation. He did not tell me, whilst I could have provided him with some if he had. He also f... See more

Company replied

Rated 5 out of 5 stars

Contacted mains gas for a quote to fit 4 radiators,Lee came next day and provided a competitive quote within the hour,and booked us in for the next week. Tristan the engineer came and fitted the rads... See more

Company replied

Company details

  1. Heating Contractor
  2. also in
  3. Boiler and Heating Service
  4. Gas Engineer
  5. Oil & Natural Gas Company
  6. Plumber

Written by the company

Mains Gas is an established heating and plumbing business with over 20+ years of experience, offering a complete range of plumbing and heating services throughout South Wales. With a wealth of experience in the plumbing trade, we have the skills to identify, repair and prevent a wide range of domestic faults. You will find everything about our work is tailored around you, the customer. Just some of the work we cover includes, appliance installation, hot water cylinders, servicing, pipework, powerflushing, full heating systems, full boiler installs and complete new bathroom upgrades. We are specialists in boiler servicing and fault diagnostic’s, along with all our engineers being Gas Safe & Oftec registered. Whether you are a homeowner, landlord, or business, you can be assured of a quality service from our team. We pride ourselves on a fast yet thorough service, attention to detail and competitive prices, ensuring high customer satisfaction. Our office/showroom is based in Brecon Town centre in the heart of the Brecon Beacons, should you wish to take a look at some of the Worcester Bosch products on display, along with a range of informative catalogues and brochures. More information can be found on our website www.mainsgasplumbingandheating.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service , boiler service carried out .
Will be using Mains gas from now on .

February 10, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for the kind review, we will be in touch 1 month prior to your annual boiler being due for the annual service. If you need anything in the mean time please do not hesitate to get in touch. Kind regards all the team at Mains Gas

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Rated 5 out of 5 stars

Very good

Very friendly team and prompt, efficient service.

February 10, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for the kind review, if you need any help in the future please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Great communication

Great communication. Arrived promptly and fixed the boiler!

February 5, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks for the kind review Hannah, if you need anything in the future please do not hesitate to get in touch. Best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Have used mains gas over last 5 years…

Have used mains gas over last 5 years they have always been very friendly and professional.
Excellent service I would highly recommend

February 3, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thankyou for your kind feedback, If you need anything at all in the future please don’t hesitate to get in touch best wishes all the team at Mains Gas

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Rated 5 out of 5 stars

Efficient, polite and reasonably priced

Very efficient service in the office and the gas technician arrived on time and obviously knew his stuff. I will definitely use them again.

December 13, 2022
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review, if you need any help in the future please do not hesitate to get in touch. Kind regards from all the team at Mains Gas

Rated 5 out of 5 stars

Great company

Very glad the other company in the Brecon area didn’t get back to us. This prompted us to turn to MainsGas for help with our newly bought property which has had a few issues! They are efficient, professional and very reasonably priced.

We will continue to use them and recommend them.

January 28, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review, I’m glad that you are happy with the works completed at your property. If you need anything in the future please do not hesitate to get in touch best wishes from all the team at Mains Gas

Rated 5 out of 5 stars

Mains Gas went that one step further…

Mains Gas went that one step further to ensure that we were able to have heating and hot water available. Our Boiler showed a fault and Mains Gas attended our home on the Monday. The fault was an ill fitted joint fitted by the plumber who installed the heating system (not Mains Gas). The joint was replaced and all was well. 2 days later the same fault showed on the boiler The boiler was then inspected by Glow worm, as it is still under guarantee. But the problem wasn't the boiler it was because all of our LPG tanks had emptied. Mains gas quickly ordered a replacement part on a Friday afternoon shortly before the suppliers were due to close for the weekend. And because Lee couldn't get to the supplier, before closing, the suppliers left the parcelled up spare part outside so that Lee was able to collect it. Plus our LPG supplier made a out of hours delivery of 4 tanks of gas ready for Lee to attend on Saturday morning. Lee attended on Saturday morning and quickly assessed the problem and rectified it. He knew what the problem could be from what I had told him on the Friday and his experience proved him right so that he could get a part ready to rectify the problem. The problem was caused again was because of the plumber (not Mains Gas) who had fitted the system he had placed a connecting valve to the LPG tank the wrong way. And over a period of time the connection had failed. Resulting in all of our tanks emptying. Mains Gas have proved they are reliable and have a wealth of experience to assist their customers. We have no hesitancy in recommending them. PS all this happened in a very cold snap of weather including snow and ice.

January 28, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for a very honest, lovely review we really appreciate it. If you ever need any further assistance with any plumbing and heating issues please don’t hesitate to contact us best wishes Samantha and all the team at Mains Gas

Rated 5 out of 5 stars

Excellent in every way

Excellent service and people

January 4, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thanks Tim for your lovely review we do really value your feedback. If you need any assistance in the future please do not hesitate to get in touch best wishes the team at Mains Gas

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Rated 5 out of 5 stars

My old heating failed and Mains Gas saved the day

My heating failed. It was not a good system, and I wanted to replace it. I could not be at the house, but I posted the key to Mains Gas. They inspected the old system and replaced it very quickly with a Worcester Boiler. They did all the paperwork for me, and I now have a proper 10 year guarantee. All is working very well, and I am very lucky to have found such a good company. Do not use an online company, as it is impossible to quote properly without inspecting the boiler. It will be cheaper to deal with an honest company like Mains Gas

January 6, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your lovely review I am glad you now have a safe, efficient heating system. We will be in touch when your annual service is due to get you booked in. If you need anything in the future please do not hesitate to get in touch Thankyou again from all the team at Mains Gas

Rated 4 out of 5 stars

Brecon based team offer good service and respond quickly

Overall a good experience, communications regarding updates could be improved, but I’m being picky.

January 20, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for the review Howard, we value your feedback and will work towards improving our communication. If you need any further assistance in the future please do not hesitate to get in touch kind regards the team at Mains Gas

Rated 5 out of 5 stars

Friendly efficient service

I have used Mains Gas a few times and they have been friendly and professional.
Will use again.

January 17, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for your kind review, if you need anything in the future please don’t hesitate to get in touch, best wishes Sam and all the team at Mains Gas

Rated 5 out of 5 stars

Amazing experience from mains gas on…

Amazing experience from mains gas on numerous occasions. Excellent service

January 19, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you Evie, here if you need any future assistance from all the team at Mains Gas

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Rated 5 out of 5 stars

Reasonably priced

Have used this business many times over the years.
This time, I needed a new shower and a replacement outside hose tap. Was very impressed with the service and politeness of the plumber plus was reasonably priced. Very efficient. I certainly highly recommend this company.

January 18, 2023
Unprompted review
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Reply from Mains Gas Ltd

Thank you for the lovely review, if you need any help in the future please don’t hesitate to get in touch. Best wishes Sam and all the team at Mains Gas

Rated 5 out of 5 stars

My first time of using mains gas and…

My first time of using mains gas and heating was a positive, and I would definitely, be happy to recommend them.
They turned up on time, the work was of an excellent standard, and left no mess behind, and the prices are very reasonable.

March 2, 2022
Unprompted review
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Reply from Mains Gas Ltd

Thankyou for the lovely review Dave. You know where we are if you need any assistance in the future. Kind regards Samantha Mains Gas

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