MajorMobiles UK Reviews 

7,173
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Customers frequently praise the swift and efficient delivery, noting that orders often arrive quickly and are well-packaged. Many people also highlight the competitive and affordable pricing, finding excellent deals. The overall service is consistently described as excellent, with consumers appreciating the efficiency and positive interactions. However, some customers noted receiving US versions of devices without clear advertisement, sometimes causing unexpected adapters or compatibility issues. A few people also reported products not being new or developing premature faults. Additionally, some reviewers experienced significant order delays and a lack of communication from customer service regarding these issues.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with their... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast delivery... See more

Price

Users describe positive interactions with price, consistently finding great items at competitive and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing frustration over delayed or... See more

Service

Reviewers mention positive feedback about service, with many consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the phone was delivered very swiftly, and item was as described, boxed etc. the only unknown was that this was a USA model and so had no sim slots, which the uk version has. Not an issue for me as suc... See more

Rated 4 out of 5 stars

A great product at a fantastic price. Was a little concerned at lack of info regarding dispatch time but the response to my enquiry was quick and reassuring and the tracking info followed very soon af... See more

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 5 out of 5 stars

Have used MajorMobiles UK several times and they have always been excellent. Great items at even better prices, and a two year warranty included too (not that I’ve ever needed to use it). Thanks Major... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(7,173)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Superfast delivery

Easy ordering. Very competitively priced. Super fast delivery. Highly recommend Will be a returning customer.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted company.

Have purchased 3 IPads from this company,very quick delivery,and having a pdf invoice is good,have not had any problems with them yet,in my opinion a well trusted company,

January 31, 2025
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Rated 1 out of 5 stars

Day 8 I haven't received my phone

Day 8 I haven't received my phone, it says unforfilled, no correspondence from major mobiles about a delay or stock issues. I've sent 2 emails with no reply. Do better, I could have referred you to more customers but I am regretting my own choices

February 1, 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Sorry for the slight delay but I see this has been delivered.

Royal Mail YK302587278GB

Rated 5 out of 5 stars

Almost too good to be true

Almost too good to be true. Ordered my iPad late Sunday evening and had it Tuesday morning on standard delivery, price was cheapest I could find. Communication was good and received tracking info Monday morning. iPad was brand new from factory still in the wrapper. As a lot of people have mentioned it does come with a non UK plug but they supply an adapter and for someone who already has apple chargers around the house anyway I don’t really need another.
Great work guys thanks very much, have told my friends and family and will be back when I next need another device.
Thanks

February 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company. They will not refund me for a phone that never arrived

The phone i ordered never arrived. It was an old battery in a phone box. I reported it to them and to the police. They will not answer my emails or phone calls. I searched for their company and they are not a registered company. One with a similar name was dissolved 2 years ago. I am starting the process of taking them to court.
One week later:
They are actually trading illegally and breaking Company Law. Their invoice does not have an address you can serve a Letter of Claim to ( the York House address is for a company called forward2me ) and they do not provide the names of either a sole trader or of partners in the business. Your 2 year guarantee is worthless!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Worried I’ve lost money

Bought MacBook end of October for my daughter for Christmas. Opened for first time Christmas Day. While she was setting up her account the screen went wavy and then black. Returned to MM expecting replacement but told there was “signs of usage” and warranty may not cover. Laptop used for about 30 minutes in total by a sensible 17 year old. 30 days later I await an Apple inspection which they say they are organising. Laptop came with two prong plug and adapter so not sure where it’s come from originally. I am getting worried now that I’ve lost £675 and a very unhappy daughter.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Customer Services

Poor Customer Services

Order an iPad for Xmas a christmas present but when opened found out it was damaged.

Returned on 26/12/25 and told it would take 2 weeks. Nearly 4 weeks passed and they've stop responding to emails and I have they are not answering their phone!

January 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute disgrace

They literally completely ignore you if you change your mind and cancel your order. I have emailed them many times, call them many times and submitted a form on their website. Literally no response whatsoever. Payment has still been processed, item not received clearly indicating that they are aware of my request to cancel. However no confirmation or acknowledgment that this cancellation request has been accepted thereforeI am still waiting for my refund. Please avoid

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered an iPad from MajorMobiles last week via OnBuy. It arrived four days later than scheduled and the iPad itself is a non-UK version. There’s zero mention of this on the product listing. On top of that, the box it arrived in was dirty and damaged.

Customer service clearly don’t give a rats and haven’t gotten back to me, so here we are. Know that they’re cheap for a reason.

January 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Steer clear of this dishonest and unreliable company

I ordered an IPad 10 for a childs Christmas present but it arrived with a non UK apple connecter and a non UK adaptor it wold not connect to. Both the cable and connector are faulty. I've emailed and telephoned the company many times but they do not respond to either form of communication. The company is dishonest and unreliable, with many fake reviews. I would advise potential customers to steer clear.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware, Chinese, no eSim support!

I wrote a 4* review but am editing down to 1* because to me it was not obvious that this is a Chinese model with no eSIM support. This should be more clearly stated when advertising in a country where eSIM support is allowed and expected. Delivery was good, otherwise phone is fine although had to deselect Chinese language and install UK English

January 7, 2025
Rated 5 out of 5 stars

Great price and arrived early.

Great price and arrived early.
Don’t be put off by the negative reviews, most don’t criticise the product, just the fact that you get an adapter to charge it. Absolutely no issue with this and so much cheaper than Currys or Apple

January 2, 2025

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