Ordered an open box iPhone and it came in a brand new condition although it had been previously activated then obviously returned but I can complain for the savings. The only thing they could do bett... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!
Contact info
Manchester & Preston, United Kingdom
- 01612980770
- info@majormobiles.com
- majormobiles.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute disgrace
They literally completely ignore you if you change your mind and cancel your order. I have emailed them many times, call them many times and submitted a form on their website. Literally no response whatsoever. Payment has still been processed, item not received clearly indicating that they are aware of my request to cancel. However no confirmation or acknowledgment that this cancellation request has been accepted thereforeI am still waiting for my refund. Please avoid
Avoid
Ordered an iPad from MajorMobiles last week via OnBuy. It arrived four days later than scheduled and the iPad itself is a non-UK version. There’s zero mention of this on the product listing. On top of that, the box it arrived in was dirty and damaged.
Customer service clearly don’t give a rats and haven’t gotten back to me, so here we are. Know that they’re cheap for a reason.
Steer clear of this dishonest and unreliable company
I ordered an IPad 10 for a childs Christmas present but it arrived with a non UK apple connecter and a non UK adaptor it wold not connect to. Both the cable and connector are faulty. I've emailed and telephoned the company many times but they do not respond to either form of communication. The company is dishonest and unreliable, with many fake reviews. I would advise potential customers to steer clear.
Beware, Chinese, no eSim support!
I wrote a 4* review but am editing down to 1* because to me it was not obvious that this is a Chinese model with no eSIM support. This should be more clearly stated when advertising in a country where eSIM support is allowed and expected. Delivery was good, otherwise phone is fine although had to deselect Chinese language and install UK English
Great price and arrived early.
Great price and arrived early.
Don’t be put off by the negative reviews, most don’t criticise the product, just the fact that you get an adapter to charge it. Absolutely no issue with this and so much cheaper than Currys or Apple
Quality products.
Paid surcharge to expedite delivery &…
Paid surcharge to expedite delivery & arrived within 2 days.
Well packaged and brand new. Excellent.
Good price and delivery date 😀
Fantastic again!
Ordered an iPad 9. Arrived within three days, perfectly packaged. Only got an EU plug but that wasn’t a problem. This is the third iPad our family have bought from majormobiles. I’d highly recommend.
Excellent service and price.
Less than 24 hours between placing order and MacBook being delivered (paid extra for express shipping). Laptop arrived well packaged and as described. We anticipated that the charger would be an international one, so were not surprised that a travel adaptor was also included. The official apple adaptor can be sourced cheaply (£6) from online marketplaces to bring to UK spec if desired.
Only suggestion would be to make clear on the product description which plug will come with the product, and consider selling the correct adaptor as an optional add-on.
Non-UK iPad 10th gen
iPad 10th gen bought with fast delivery, however no mention on website that it is non-UK version, and so doesn’t come with an apple UK plug. Very cheap aftermarket adaptor provided, however won’t use as not CE certified.
Can still recommend if you’re happy with providing/using own charger.
AVOID!!!!
Ordered via “OnBuy” **AVOID**
I paid £14 for next day delivery and The order never showed.
After ghosting me for 2 days they are currently refusing to issue a refund while demanding it’s delivered tomorrow to what will be an empty house while I’m away with work. Hence me specifically needing it delivered next day.
Do yourself a favor and shop elsewhere
Item arrived very quickly
Item arrived very quickly. Box was a bit marked, but item new as I had to unseal box. iPad as expected, but charge plug was American. Adapter supplied, but not needed as I have other ways to charge it.
Amazing and fast delivery
Amazing and fast delivery, great item with 2 years warranty. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
This iPad came sooner than I expected…
This iPad came sooner than I expected happy with it
iPad not as described
iPad not as described. Not responding to phone calls and emails. Had to raise a case with paypal.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








