MajorMobiles UK Reviews 7,137

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing, often finding products significantly cheaper than elsewhere, and many appreciate the efficient service. The delivery is often described as fast and well-packaged, with some people highlighting the quick dispatch and next-day delivery options. However, some customers have experienced issues with product descriptions not matching the actual item, particularly regarding products being US versions with adapters, or not having physical SIM ports as advertised. There are also reports of communication problems, with some people not receiving tracking information or updates on their orders, leading to delays. A few customers also mentioned receiving open or marked boxes when expecting new, sealed items, and some reported concerns about product authenticity or items that failed shortly after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity. While many customers praise the... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Price

People report positive experiences with price, often finding great deals and competitive rates for various... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report issues with delayed or unfulfilled... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and swift service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered an open box iPhone and it came in a brand new condition although it had been previously activated then obviously returned but I can complain for the savings. The only thing they could do bett... See more

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Absolute disgrace

They literally completely ignore you if you change your mind and cancel your order. I have emailed them many times, call them many times and submitted a form on their website. Literally no response whatsoever. Payment has still been processed, item not received clearly indicating that they are aware of my request to cancel. However no confirmation or acknowledgment that this cancellation request has been accepted thereforeI am still waiting for my refund. Please avoid

January 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid

Ordered an iPad from MajorMobiles last week via OnBuy. It arrived four days later than scheduled and the iPad itself is a non-UK version. There’s zero mention of this on the product listing. On top of that, the box it arrived in was dirty and damaged.

Customer service clearly don’t give a rats and haven’t gotten back to me, so here we are. Know that they’re cheap for a reason.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear of this dishonest and unreliable company

I ordered an IPad 10 for a childs Christmas present but it arrived with a non UK apple connecter and a non UK adaptor it wold not connect to. Both the cable and connector are faulty. I've emailed and telephoned the company many times but they do not respond to either form of communication. The company is dishonest and unreliable, with many fake reviews. I would advise potential customers to steer clear.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware, Chinese, no eSim support!

I wrote a 4* review but am editing down to 1* because to me it was not obvious that this is a Chinese model with no eSIM support. This should be more clearly stated when advertising in a country where eSIM support is allowed and expected. Delivery was good, otherwise phone is fine although had to deselect Chinese language and install UK English

January 7, 2025
Rated 5 out of 5 stars

Great price and arrived early.

Great price and arrived early.
Don’t be put off by the negative reviews, most don’t criticise the product, just the fact that you get an adapter to charge it. Absolutely no issue with this and so much cheaper than Currys or Apple

January 2, 2025
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Rated 5 out of 5 stars

Fantastic again!

Ordered an iPad 9. Arrived within three days, perfectly packaged. Only got an EU plug but that wasn’t a problem. This is the third iPad our family have bought from majormobiles. I’d highly recommend.

December 26, 2024
Rated 5 out of 5 stars

Excellent service and price.

Less than 24 hours between placing order and MacBook being delivered (paid extra for express shipping). Laptop arrived well packaged and as described. We anticipated that the charger would be an international one, so were not surprised that a travel adaptor was also included. The official apple adaptor can be sourced cheaply (£6) from online marketplaces to bring to UK spec if desired.

Only suggestion would be to make clear on the product description which plug will come with the product, and consider selling the correct adaptor as an optional add-on.

December 30, 2024
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Rated 1 out of 5 stars

Non-UK iPad 10th gen

iPad 10th gen bought with fast delivery, however no mention on website that it is non-UK version, and so doesn’t come with an apple UK plug. Very cheap aftermarket adaptor provided, however won’t use as not CE certified.
Can still recommend if you’re happy with providing/using own charger.

December 29, 2024
Rated 1 out of 5 stars

AVOID!!!!

Ordered via “OnBuy” **AVOID**
I paid £14 for next day delivery and The order never showed.
After ghosting me for 2 days they are currently refusing to issue a refund while demanding it’s delivered tomorrow to what will be an empty house while I’m away with work. Hence me specifically needing it delivered next day.

Do yourself a favor and shop elsewhere

January 6, 2025
Unprompted review
Rated 4 out of 5 stars

Item arrived very quickly

Item arrived very quickly. Box was a bit marked, but item new as I had to unseal box. iPad as expected, but charge plug was American. Adapter supplied, but not needed as I have other ways to charge it.

December 28, 2024
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