Makecustomgifts Reviews 

597
•
TrustScore 2 out of 5

2.1

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Rated 3 out of 5 stars

I got my order in plenty of time! Even to the corrected address, much appreciated. However, the pictures I sent in and the pictures that came back on the socks were kind of awful. It was like the cu... See more

Rated 1 out of 5 stars

Just received gifts. Very disappointed. Poor quality. Did not look like picture on website. Did not arrive on time for the occasion intended. 2 x wooden family bears. Dreadful can't believe I have b... See more

Rated 5 out of 5 stars

Ordered on the 9th and it arrived on the 21st just in time for christmas. While the shipping did take time it’s understandable since every order is custom made. Quality was much better than expected a... See more

Rated 1 out of 5 stars

I was looking for something so personal for my sister and I.. as my sister had been diagnosed with a terminal illness. I have seen this company advertised on many sites. I thought it would be a legiti... See more

Company details

  1. Clothing Store
  2. also in
  3. Gift Shop

Information provided by various external sources

Make custom Gift for your family, custom face socks makes life fanny, happy. That's the best christmas gift idear. Also Other Photo Gift you can design in Make Custom Gifts Store. Fast Free Shipping $29+, 24 hours survice.


Contact info

2.1

Poor

TrustScore 2 out of 5

597 reviews

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2.1

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(597)

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Rated 5 out of 5 stars

Father’s Day socks!!

Ordered socks for all the grandpas and my sons daddy for Father’s Day. BEST GIFT IDEA. Super affordable, creative, and custom idea to give knowing they can use these every single day and smile! They are perfect and I am so excited to give them to all the daddy’s!

June 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Socks are to die for !!!

I am in love with the socks ordered! They are of great quality! I’m jumping for joy! Would highly recommend!!! The shipping was spot on. (They are not Amazon-they are a small business who keep you in the loop) I planned ahead, and received my order early for the occasion. Thanks so much!!

June 13, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give a zero rating I would

If I could give a zero rating, I would as my experience with this company has been that bad. I ordered a puzzle for my daughter for Mother’s Day at the beginning of April but it took 8 weeks to get delivered so she would have received it late. When it arrived, the puzzle was contained in a plastic bag (no box for storage), the pieces were still together in sheets and not cut completely through so I had to very carefully separate them, however, due to the thin, flimsy quality of the cardboard, several ripped. In addition, the photo used for the puzzle was cropped in portrait orientation vs landscape (which The original picture was) leaving out parts of the photo and for some strange reason, there was a wide white border around the entire puzzle which looked ridiculous.

I attempted to get my money back ($68) and was told they couldn’t resell the puzzle (????) so they offered a 10% refund. I told them I expected a full refund because the puzzle was ruined so they then offered me 30%, final offer. Unbelievable.......I will never buy from this company again and neither should anyone else.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Customer service was really helpful - great custom puzzles!

Customer service was really helpful in making sure I got the custom puzzle ordered right! They really navigated me through the process! My only suggestion is to make sure it prints the right way because the cropping process can be tricky - make sure not to auto-crop!

June 6, 2020
Unprompted review
Rated 1 out of 5 stars

Awful shipping

This company clearly manage a misleading advertising on their express shipping.

I paid for the express shipping and, in a moth, my order don't arrive yet.

I asked them for a third time for my reimbursement on their express shipping, but they don't answer to my request.

They don't accomplish on what they offer!

June 3, 2020
Unprompted review
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Rated 1 out of 5 stars

**Buyer Beware**

If I could leave negative stars I would. I ordered a pillow for my friend whos dog passed away. I wish I had read reviews before doing so because it took 2 months to get it in the mail. I emailed this company several times to cancel my order and get my money back but they claimed it was not possible.

** Buyer beware. Do not shop from this site.*** If you want a life like pillow, use Life Like Pillows which is where I ordered a pillow from and it arrived SO quickly and the quality was amazing. Highly recommend them

May 24, 2020
Unprompted review
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Rated 5 out of 5 stars

I absolutely love the puzzle

I absolutely love the puzzle. My parents sent me their favorite photo and I'm surprising them with it for their anniversary! I will find a frame to put it in so they can either keep it there or take it out to put together. What an adorable gift idea. Prompt responses too on my questions. Took 2 weeks from ordering and shipping out to receive. Not a bad wait time at all.

May 20, 2020
Unprompted review
Rated 5 out of 5 stars

Got my puzzle today

Got my puzzle today. I’m happy with it and I’m sure my parents will be happy with it when they get it as a gift. Only suggestion I can make is to work on having the pieces separated when delivered. I had to spend about an hour breaking all the pieces apart. The back of the pieces have this white paper that tears but it’s all behind the image. Other than that it’s on its way to my parents.

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

Completely dissatisfied !!

Completely dissatisfied !!!
I have given one star because I did receive something :(

I ordered from this company four puzzles as Easter gifts for my nieces and nephews. The advertisement looked great, what a wonderful gift for my family members, or so I thought.
The quality of the product I received was completely inadequate for the price paid.
At almost $80 aus for just 4 6x4 size cardboard puzzles?? I had expected a far better product.
The product didn’t even come in a box for safe keeping, just a plastic slip.
The images were of very poor quality and cropped badly as my family members heads were cut off from the image. Completing the puzzle is terribly difficult because I am afraid the pieces will tear they are that flimsy.
The order took 6 weeks to get to me so they did not come in time for Easter like I had planned.
I am, however, grateful that I did not order extra things like I was going to and I certainly will not be ordering off you again.

Never ordering from here again! 😡😡😡

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Love make custom gifts!

I received the puzzle I ordered, and I must say I am super satisfied! I did email the company on a question I had about delivery. They responded very quickly, and answered all my questions. I will definitely be ordering some more goodies from them :) thank you guys for a great product.

May 17, 2020
Unprompted review
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Rated 4 out of 5 stars

I am very happy with the look of the…

I am very happy with the look of the puzzle I just received from Make Custom Gifts. I was a little thrown off at first when I did not get a real acknowledgment of the order, but sent an email and it was responded to personally and quickly. I ended up emailing with them on 2 other occasions as I was confused and had not really paid attention to the length of time it would take to get the puzzle.
Those email responses were also prompt and courteous. I would not hesitate to order from them again in the future and certainly hope to.

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

I'd give this site no stars if…THIS IS A SCAM

I'd give this site no stars if possible. My friend ordered a mother's day gift that never came. She checked her bank account and is was wiped clean. On Google its under Love Custom Pillows, but it you go to their Instagram page from their Google page the site is called Custom Make Gifts. Do not order from this company. It is a complete SCAM. We've been trying to track them down so we can let people know that they are a SCAM. Please ignore the good reviews and keep your money safe.

May 12, 2020
Unprompted review
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Rated 1 out of 5 stars

Most terrible company I've ever ordered…

Most terrible company I've ever ordered from. It's going on a couple months and I still haven't received my order. I've emailed them 3 times asking for a refund and my request has been ignored. They just keep saying it's on it's way and thanks for my patience. Must be an automatic response they say every time to everyone. Wish I would have googled the reveiws for this company because I would have never ordered from them! They should be shut down!!

May 12, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible quality, terrible customer service, products not like advertised

It should actually be zero stars rather than one star. The over priced pillows I ordered are misshapen, flat, terrible quality. After spending $91.00 on 2 pillows and contacting the company to let them know how disappointed I am in the defective pillows that they sent, they offered me a 10% refund. $9.00? Really? The garbage sent to me isn't worth $9.00, let alone $91.00. I was told that I should have ordered a different size. Somehow they made it my fault. Now I'm stuck with these pillows that are just going in the trash because I'm too embarrassed to give as gifts, like I had planned. And I'm out nearly a hundred dollars. I will never order from them again.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a puzzle for my Son’s 40th…

I ordered a puzzle for my Son’s 40th Birthday of s special picture of three generations. My Son received it and I had never seen him so happy and excited! Great quality product and I think this company for such a unique product. I will be buying some more in the future!! Stay safe

May 8, 2020
Unprompted review

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