Make It Your Way Reviews 

128
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great quality mug, great finish and clarity. Well packaged for transportation too. Had a slight problem with our order but great communication from seller meant we were happy customers. We bought as a... See more

Company replied

Rated 4 out of 5 stars

I was disappointed with the quality of this towel. It was very thin & not really fit for purpose as a towel. Luckily they person I was gifting it to was happy to use it as a wall hanging, which it wi... See more

Company replied

Rated 5 out of 5 stars

Ordered a custom QPR supporters blanket and mug. Shipping was surprisingly fast since it was coming from the UK. The mug was packaged excellently and had 0 damage or cracks. The product was just as pi... See more

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Rated 5 out of 5 stars

My order was completed easily and the gifts were dispatched very quickly. They have arrived today and I am very pleased with the quality, I would definitely order from makeityourway again.

Company details

  1. Gift Shop

Written by the company

We offer an incredible range of over 4000+ gifts, each of which can be personalised! You'll be able to find the perfect, unique Gift for any occasion!


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

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Rated 5 out of 5 stars

Prompt service

Prompt service

September 20, 2024
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi there!

Thank you for your feedback! 😊 We’re glad to hear that you were happy with our prompt service. If there’s anything else we can assist you with in the future, feel free to get in touch!

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

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Rated 5 out of 5 stars

Delivered on time

Delivered on time, good quality, very happy with my purchase.

September 5, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you for your great feedback! 😊 We’re so pleased to hear that your order was delivered on time and that you’re happy with the quality of your purchase. It’s always wonderful to know when our customers are satisfied!

If you ever need anything else, don’t hesitate to reach out.

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Great service & Communication from This…

Great service & Communication from This company. My order was a gift & was delivered within a few days.
My son in law was over the moon with his personalized gift.
The quality of the item I bought was very good.

August 19, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you so much for your lovely review! 😊 We’re delighted to hear that your son-in-law was over the moon with his personalised gift – it’s fantastic to know it brought him so much joy! 🎉

We always aim to provide great service and high-quality items, so we’re really pleased that we met your expectations. If you ever need anything else or have more special gifts in mind, we’re always here to help make them just right.

Thanks again for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Personalised Pearl Wedding Album

Excellent service. Received well packaged and well within estimated time. Personalisation is perfect and just as required. Very pleased with the whole experience. Thank you.

August 10, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you so much for your kind review! 😊 I’m thrilled to hear that you’re pleased with your personalised item and that everything arrived safely and on time. It’s wonderful to know the personalisation turned out just as you wanted – that’s exactly what we aim for! 🎉

We’re so glad you had a great experience with us. If you ever need anything else, don’t hesitate to reach out – we’d love to help again.

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Beautiful just as described and arrived…

Beautiful just as described and arrived very quick would recommend

August 15, 2024
Unprompted review
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Reply from Make It Your Way


Hi there!

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you’re happy with your item and that it arrived so quickly. It’s fantastic to know that it was just as described – we always strive to deliver exactly what our customers are hoping for!

Thank you for recommending us, it means a lot. If you need anything else, we’re always here to help.

Thanks again for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

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Rated 5 out of 5 stars

Beautiful Frame.

Ordered a photo frame for my son's engagement present.
The frame is absolutely beautiful,even nicer in real life, and the photo looked gorgeous in it. Both he and his fiancée were delighted with it.
So easy to order, company is great to communicate with and delivery was as stated. No complaints whatsoever, and would highly recommend.

May 2, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you so much for your wonderful review! 😊 We’re over the moon to hear that the photo frame for your son’s engagement was such a hit! It’s fantastic to know that both he and his fiancée were delighted with it – that really makes us so happy! 🎉

We always try to make the ordering process as easy as possible and are glad you had a smooth experience with us. Your recommendation means the world to us, and we’re here anytime you need us again.

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Dedicated to their work, very kind and polite personel!!! Great support!

My experience with them was great! I purchased an item for my wife, but I did not want it to be delivered to our house so I gave a post office address. They immediately contacted me to check if I gave them a correct one. Then they contacted Royal mail to check if they can do delivery there. Unfortunately, Royal mail did not deliver it, however, I contacted them and they provided a great support through the whole process. Very useful and fast responses from their side! I really cannot complain about anything! In the end when I received the item it was great! Maybe not the best quaility one but have in mind that it was not expensive at all, it is worth the money.

June 25, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you so much for taking the time to leave such a thoughtful review! 😊 We’re so pleased to hear that your overall experience was positive, despite the delivery challenges. It’s great to know that our team was able to assist you quickly and provide support throughout the process.

We always strive to ensure our customers are well taken care of, so your kind words about our communication mean a lot to us. We're glad that you were happy with your item in the end and found it to be good value for money.

If you ever need anything in the future, feel free to reach out – we’re always happy to help!

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Great product

Great product, great communication, great overall service. Will definitely use again.

March 12, 2024
Unprompted review
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Reply from Make It Your Way

Hi there!

Thank you so much for your fantastic review! 😊 We’re thrilled to hear that you were happy with the product, our communication, and the overall service. It means a lot to know you’ll be using us again – we can’t wait to help you with your next order!

Thanks for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

I have used Etsy before

I have used Etsy before ; I wanted something in particular to replace an outdated product I had before from elsewhere i.e a water bottle ; the Etsy product fitted this perfectly and with Leeds United in mind - then job done

March 14, 2024
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi there!

Thank you for your review! 😊 We’re so glad to hear that you found exactly what you were looking for, especially with Leeds United in mind – sounds like the perfect match! 🎉 It’s great to know our product fit your needs and was able to replace your outdated one.

If you ever need anything else, we’re here to help make it just right for you.

Thanks again for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

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Rated 4 out of 5 stars

Ordered a personalised mug which…

Ordered a personalised mug which arrived quickly but was broken. I emailed the company and got an immediate reply to apologise and offer a refund or replacement, another mug was sent and again arrived quickly. The mug was great and the recipient loved it !

March 8, 2024
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi there!

Thank you for sharing your experience! 😊 We’re really sorry to hear that the first mug arrived broken, but I’m glad we could resolve it quickly for you. It’s fantastic to know the replacement arrived safely and that the recipient loved it! 🎉

We always aim to make things right as swiftly as possible, so your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!

Thanks again for choosing Make It Your Way! ✨

Best wishes,
Karen from Make It Your Way 🌟

Rated 5 out of 5 stars

Very prompt service

Very prompt service, the quality was excellent

January 12, 2024
Unprompted review
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Reply from Make It Your Way

Hi Paul,

Thanks so much for your kind review!

We really appreciate it 😊
- Karen

Rated 5 out of 5 stars

Great quality mug, great finish

Great quality mug, great finish and clarity. Well packaged for transportation too. Had a slight problem with our order but great communication from seller meant we were happy customers. We bought as a gift for footie fan and he'll love it. Only the number on the PERSONALISED jersey can be changed, so beware having 2 numbers the same on different jerseys on the same mug. If not sure, ask the seller, very quick response. Would definitely recommend. Many thanks.

January 14, 2024
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Neil,

Thanks so much for your constructive feedback and kind comments!

We really appreciate it 😊
- Karen

Rated 5 out of 5 stars

Wonderful

Wonderful, thank you for getting it in before Christmas

December 20, 2023
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Aimee!

Thank you so much for your lovely review!

Karen ❤️😊⭐️

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Rated 5 out of 5 stars

I have never dealt with a company that…

I have never dealt with a company that responds so quickly and is so professional and prompt. I purchased a monogrammed Crystal Palace throw for Christmas for my grandson. A shipping glitch developed and MIYW took care of it immediately. My grandson loves his throw and I would certainly deal with MIYW again. I would give them 10 stars.

December 21, 2023
Unprompted review
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Reply from Make It Your Way

Hi Rebecca,

What a lovely review, we really do appreciate it! Thank you so very much,

Karen ❤️😊⭐️

Rated 4 out of 5 stars

Good wall hanging!

I was disappointed with the quality of this towel. It was very thin & not really fit for purpose as a towel. Luckily they person I was gifting it to was happy to use it as a wall hanging, which it will make a very good wall hanging.
The customer service with this company was quick on responding, & very keen to get the issue sorted in whatever way they can. In my case, this was with a refund for the item, & this is why my review has changed to 4 stars. Good customer service that care what customers think of their items.

December 28, 2023
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Mrs Oxley,

Thanks so much for your feedback - we really do appreciate your comments and opportunity to put it right.

Thanks,
Karen ❤️😊⭐️

Rated 5 out of 5 stars

Product was exactly what we wanted and…

Product was exactly what we wanted and good quality. There was a slight problem with the order initially but Karen was fantastically efficient in sorting it out and getting it exactly how we wanted it in time for Xmas. Great and responsive customer service.
Definitely recommend this company.

December 21, 2023
Unprompted review
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Reply from Make It Your Way

Hi Kevin,

Thanks so much for your kind review and comments, we really do appreciate it!

Karen ❤️😊⭐️

Rated 5 out of 5 stars

Amazing company

Amazing company! I reached out to them about Xmas delivery and was answered right away! Placed order and received it 2 days later! Beautiful quality blanket! Lovely company and I will definitely be using again in the future!

December 20, 2023
Unprompted review
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Reply from Make It Your Way

Hi Miss Cope,

Thank you for such a lovely review!

Karen ❤️😊⭐️

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Rated 5 out of 5 stars

Xmas Gift

Excellent service received from order to delivery, all received in a timely manner for Xmas. Product Quality looks good too

December 19, 2023
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Thank you for such a lovely review!

Karen ❤️😊⭐️

Rated 5 out of 5 stars

Great product and prompt delivery

Great product and prompt delivery. The North Pole design and sweatshirt are good quality.

November 25, 2023
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Maria,

Thank you for your kind review and comment!

Karen ❤️😊⭐️

Rated 5 out of 5 stars

Lovely item

Lovely item, came quickly and everything as described

December 4, 2023
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Maddy,

Thanks so much for your feedback and lovely review!

Karen ❤️😊⭐️

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