All good things to say about this company. Heard about from a recommendation and ordered a very large blind 165 wide by 250 drop which was costing a fortune elsewhere. It arrived quickly and had a min... See more
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Review summary
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Reviews shaping this summary
I have fitted 6 full houses from Make My Blinds. Service and quality has always been excellent. Special mention to Jessica where nothing was too much trouble during a recent request for assistance. 5... See more
Company replied
Amazing service from all, customer service, delivery all above and beyond. Blinds are lovely, perfect fit. Got express delivery FOC, arrived next day. Already mentioned you to friends and I would... See more
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Absolutely amazing customer service - I was on the phone to Paul who stayed on the phone with me for an hour, looking at photos I sent of my window situation trying to work the best way to go ar... See more
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Company details
Written by the company
MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!
Contact info
Quayside House, Basin Rd, BN41 1WF, Brighton and Hove, Brighton, United Kingdom
- 0117 463 0117
- info@makemyblinds.co.uk
- makemyblinds.co.uk
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Make my Blinds great company my…
Make my Blinds great company my experience good. I like make my blinds all customer very happy and I am happy.
March 20, 2026
Unprompted review
Reply from Make My Blinds
Hi Nathan,
Thank you so much for your kind review.
We’re really pleased to hear that you had a good experience and that you’re happy with both our service and your order. It means a lot to know our customers are satisfied.
Thanks again for choosing us — we truly appreciate your support/
Kind regards,
The Make My Blinds Team
They all fitted the first time…
They all fitted the first time perfectly, with not one issue with any of them, and I think I bought about 12 blinds for the whole house around 10 months ago, so I'm very happy. They also look great inside and outside. It was a great price too, all in all I'm delighted with my purchase, and I'd have no issues recommending Make My Blinds to anyone looking for blinds, thanks Mark
April 20, 2025
Reply from Make My Blinds
Hi Mark,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that all of your blinds fitted perfectly first time and that you’ve been happy with them over the past 10 months — that’s exactly the reassurance we love to hear.
It’s great to know they look just as good from the outside as they do inside, and that you were pleased with the pricing too. Ordering blinds for an entire house is a big decision, so we really appreciate your trust and your recommendation.
If you ever need anything in the future, we’re always here to help. Thanks again for choosing us.
Kind regards,
The Make My Blinds Team
Excellent Company to do business with
The whole experience from ordering online to delivery receipt could not have been better. The quality of the Venetian blind was excellent as was the fit.delivery was very quick and made the whole experience very rewarding.I would have absolutely no hesitation in recommending Make My Blinds UK to anyone looking for quality at a very very reasonable price.
March 19, 2026
Unprompted review
Reply from Make My Blinds
Hi Stewart,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that your experience — from ordering online through to delivery — was seamless. It’s wonderful to know that your Venetian blind fits perfectly, arrived quickly, and met your expectations in terms of quality.
Your kind recommendation truly means a lot to us. We’re thrilled that you found great value in both our products and service.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Fantastic customer service
Fantastic customer service; sets Make My Blinds apart from the crowd.
Replacement parts ordered for a broken blind swiftly.
March 17, 2026
Unprompted review
Reply from Make My Blinds
Hi John,
Thank you so much for your fantastic review.
We’re delighted to hear that you received swift support from our customer service team and that the replacement parts for your blind were sorted quickly. Providing fast, helpful aftercare is something we take great pride in, so it’s wonderful to know this set us apart for you.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Great Customer Care
Paul in the Customer Care team sorted out replacement clips quickly and efficiently. Very helpful, thank you!
February 20, 2026
Unprompted review
Reply from Make My Blinds
Hi Vivien,
Thank you so much for your lovely review.
We’re really pleased to hear that Paul was able to sort the replacement clips quickly and efficiently for you. Providing helpful and responsive customer care is something we take great pride in.
I’ll be sure to pass on your kind words to Paul — they’ll be very much appreciated. If you need anything else in the future, please don’t hesitate to get in touch.
Kind regards,
The Make My Blinds Team
Easy website instructions to correctly…
Easy website instructions to correctly measure the window according to preference of fit. Delivery was rearranged to a Saturday when the delivery driver called midweek as they are unable to leave them in a safe space (can leave with a neighbour but mine wasn’t home). I love the tapes on the faux wooden blinds. Im disappointed with the quality though as it specifically states faux wooden blinds and they are smooth plastic strips which I wouldn’t have ordered if I was aware they don’t have a wood effect finish. Unable to return as they are now fitted (in my absence). Be aware they are not faux wood effect!
I appreciate your suggestion of ordering a sample however it states under the description of material ‘faux wood’ not smooth plastic! Anyway they are up & look fine but please amend your description of the material to ‘smooth plastic’ & not ‘faux wood’ as that in my opinion suggests it has a wood grain effect!
March 14, 2026
Unprompted review
Reply from Make My Blinds
Hi Michelle,
Thank you for taking the time to leave your review.
We’re pleased to hear that you found the measuring instructions helpful and that the delivery team were able to rearrange a suitable delivery day for you. It’s also great to know you love the tapes on your new blinds.
We’re sorry to hear that the finish of the faux wood blinds wasn’t what you expected. The term “faux” comes from the French word meaning “fake” or “made to look like”, and refers to the material rather than a specific grain texture. Some of our faux wood ranges do feature a wood‑grain effect, while others have a smooth finish — both are listed on our website.
I can see that samples weren’t ordered before placing your order, which would have shown the exact finish and texture of the slats. We always recommend sampling first for this reason.
Kind regards,
The Make My Blinds Team
Wrong size blind delivered
I ordered a blind at 115cm wide, I was sent a blind that was 15mm short. When I contacted them they said this was within their tolerances although they say 4mm is the tolerance they work to on their website.They then refused to correct their mistake. Ignorant and very unhelpful. Will not recommend make my blinds to anyone.
March 14, 2026
Unprompted review
Reply from Make My Blinds
Dear Peter,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.
One of our After Care team members will be reaching out to you to discuss this and review your order details in full. We’d really like the opportunity to take a closer look and understand exactly what’s happened so we can work towards a resolution.
Thank you again for bringing this to our attention — we hope to get this sorted for you shortly.
Kind regards,
The Make My Blinds Team
Great company
Struggled to find blinds that fit these fit perfectly and there gorgeous thanks so much great company!
March 13, 2026
Unprompted review
Reply from Make My Blinds
Hi Chloe,
Thank you so much for your lovely review.
We’re delighted to hear that you finally found blinds that fit perfectly and that you think they look gorgeous.
We truly appreciate your kind words — thank you for choosing us.
Kind regards,
The Make My Blinds Team
Blinds arrived
Blinds arrived, missing main components.. no response to email
March 12, 2026
Unprompted review
Reply from Make My Blinds
Dear Anne,
Thank you for your review, and we’re very sorry to hear that your order arrived missing components — we completely understand how frustrating that must be.
We have requested some additional information so that we can investigate this for you, but we haven’t yet received the details we need. If you would be so kind as to provide your order number or the email address used to place the order, our team will be able to look into this and get this resolved for you.
We’re here to help and hope to hear from you soon so we can put things right.
Kind regards,
The Make My Blinds Team
Great item
Great item, great pricing and great product. Arrived on time and fits like a dream.
October 24, 2025
Reply from Make My Blinds
Hi
Thank you so much for your fantastic review.
We’re delighted to hear that your blind arrived on time, fits perfectly, and that you’re happy with the quality and pricing. That’s exactly the experience we aim to deliver.
If you ever need anything else or decide to order again in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Sent wrong product & refuse refund
They sent the wrong blinds with the wrong materials, and dont accept a change or refund.
March 11, 2026
Unprompted review
Reply from Make My Blinds
Dear Raphael,
Thank you for your review, and we’re very sorry to hear that you’re unhappy with the service you’ve received.
We’d really like to look into this for you and help resolve the issue as quickly as possible. We have already requested some additional information — such as your order number and the email address used to place the order — but we haven’t yet received these details. Without this information, we’re unable to investigate the situation or offer the support you need.
If you could kindly provide your order number, our team will be more than happy to review your case and see what can be done to put things right.
We hope to hear from you soon so we can assist further.
Kind regards,
The Make My Blinds Team
Perfect
Simple to order. Arrived quickly. Fits perfect. No fuss no muss.
March 10, 2026
Unprompted review
Reply from Make My Blinds
Hi Graham,
Thank you for your fantastic review.
We’re delighted to hear that ordering was simple, delivery was quick, and the blind fits perfectly. That’s exactly the seamless, no‑fuss experience we aim to provide.
Thanks again for choosing Make My Blinds — we really appreciate it.
Kind regards,
The Make My Blinds Team
Venetian Blinds
Very easy to order, took a while for them to arrive but other than that, easy to fit and look really nice.
November 13, 2025
Reply from Make My Blinds
Hi Sharon,
Thank you for your review.
We’re really pleased to hear that you found the ordering process very easy and that your new Venetian blinds were simple to fit and look great in your space.
We appreciate your patience with the delivery time, and we’re glad everything came together well once they arrived.
Thanks again for choosing Make My Blinds — if you need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Fantastic customer service-
Fantastic customer service-
After speaking with Paul in customer service and then follow up emails keeping me up to date and a resolution I was very happy overall.
March 5, 2026
Unprompted review
Reply from Make My Blinds
Hi Claire,
Thank you so much for your fantastic review! We’re really pleased to hear that you were happy with the customer service you received and that the follow‑up communication kept you well informed throughout.
It’s great to know that Paul was able to assist you and help bring things to a positive resolution — I’ll be sure to pass on your kind feedback to him. Keeping our customers supported and up to date is something we take great pride in.
Thank you again for choosing Make My Blinds — if you ever need any further assistance, we’re always here to help.
Kind regards,
The Make My Blinds Team
All round excellence.
Excellent service, excellent quality blinds and excellent price.
Extremely quick delivery.
Will definitely recommend this company to my family and friends.
Very happy customer.
March 5, 2026
Unprompted review
Reply from Make My Blinds
Hi Glenys,
Thank you so much for your wonderful review.
We’re thrilled to hear that you found our service, quality, and pricing all excellent — that’s exactly what we aim to deliver for every customer.
It’s great to know your blinds arrived extremely quickly and that the whole experience left you very happy. Your recommendation to family and friends means a lot to us and is one of the biggest compliments we can receive.
Thank you again for choosing Make My Blinds. We truly appreciate your support, and we’re always here if you need anything in the future.
Kind regards
The Make My Blinds Team
Professional Service
I had an issue which was dealt with by Joshua in Customer Services.
He was extremely professional and dealt with my issue quickly, keeping me fully informed throughout the process bringing my issue to a satisfactory conclusion
February 26, 2026
Unprompted review
Reply from Make My Blinds
Hi Peter,
Thank you for your lovely review. We’re really pleased to hear that your issue was resolved quickly and professionally, and that you were kept fully informed throughout the process.
We’ll be sure to pass your kind feedback on to Joshua, who will be delighted to know his support helped bring your issue to a satisfactory conclusion.
Thank you again for choosing Make My Blinds.
Kind regards,
The Make My Blinds Team
Paul was really helpful and through a…
Paul was really helpful and through a credit to the business
February 26, 2026
Unprompted review
Reply from Make My Blinds
Hi Craig,
Thank you for your kind review. We’re really pleased to hear that Paul was able to help and that you found his support a credit to the business.
We’ll be sure to pass your feedback on to him — it will be greatly appreciated.
Kind regards,
The Make My Blinds Team
A bit rubbish
Its really not clear from their factory that the no drill blind does not come to the measurement you order and needs to be tweaked to fit!! Could easily make that clearer. Very slow, quite ineffective responses from MMB apologising a lot but not really dealing with anything.
Also the chain is useless, breaking when winding because its too stiff and badly designed! The company advise to loosen the head rail mechanism holding the blind in place to make the chain less stiff, but in doing so the whole blind comes down. A bit rubbish TBH.
February 1, 2026
Unprompted review
Reply from Make My Blinds
Hi Julian,
Thank you for taking the time to share your feedback. We’re sorry to read that your experience with the no‑drill blind and our aftercare has been disappointing, and we apologise for the frustration this has caused.
We appreciate you highlighting the lack of clarity around how no‑drill blinds fit compared to the ordered measurements, as well as your concerns regarding the chain mechanism and fitting advice provided. This feedback is important to us and will be shared with both our product and customer care teams so improvements can be reviewed.
We’re also sorry that our responses have felt slow and ineffective — this is certainly not the level of support we aim to provide.
Kind regards
The Make My Blinds Team
EXCELLENT AFTER SALES SERVICE
Excellent service once again. I enquired about purchasing some replacement valance clips, I received a prompt response to say the order had been placed and the clips were on their way to me free of charge. Thank you Paul!
February 20, 2026
Unprompted review
Reply from Make My Blinds
Hi,
Thank you so much for your lovely review.
I’m really glad we were able to help you so quickly with the replacement valance clips. Our goal is to make after‑sales support as smooth and stress‑free as possible, so it’s great to hear the service hit the mark once again.
It was my pleasure to get those clips sent out to you, and I’m delighted you’re happy with the experience.
Thanks again for choosing Make My Blinds — we truly appreciate your continued trust.
Kind regards,
The Make My Blinds team
The most luxurious blinds you will buy
The most luxurious blinds you will buy. Absolutely beautiful and look fantastic. For the price i cant believe how great the quality is. Really simple to set up and the service was excellent. I’d give 10/10
February 19, 2026
Unprompted review
Reply from Make My Blinds
Hi Chloe,
Thank you so much for your amazing review.
We’re absolutely thrilled to hear how much you love your blinds. Knowing you found them luxurious, beautiful, and fantastic-looking really means a lot to us.
It’s wonderful to hear that the quality exceeded your expectations for the price — and that the setup was simple and the service excellent. Feedback like this truly makes our day.
Thank you again for the 10/10 rating and for choosing Make My Blinds. We’re delighted you’re so happy with your purchase.
Kind regards,
The Make My Blinds Team
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