The bottle of fragrance ordered had an invalid batch-code. Be sure you check it before pay. Customer support did not respond to this matter in anyway. Oh, well …
Company replied
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See what reviewers are saying
"MAKEUP" is an excellent online beauty store with quick shipping and an easy-to-use website. They make it simple to discover whatever you need by providing a large selection of items at reasonable cos... See more
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Cannot imagine better level of service, honestly :) Wider range of goods than any other website on the market offers. Free delivery and exellent customer support (so far I have to request help twice,... See more
Company replied
I'm a longtime customer of this store. For all this time there has never been a problem. I would like to note that in spite of the war, parcels have always been sent on time and the day after order... See more
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Company details
Written by the company
Интернет-магазин косметики и парфюмерии №1 в Украине
Contact info
Ukraine
- makeup.com.ua
3.8
Great
333 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Makeup.com.ua is my favourite site
Makeup.com.ua is my favourite site. I make my shopping here very often. Here you can find everything you want. There is a huge assortiment of beauty-products here. I'm glad to be a part of beauty industry.
June 20, 2022
Unprompted review
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I buy from this online shop for the…
I buy from this online shop for the second time. Both times everything went exceptionally smoothly. I hope it will continue to be so.
June 20, 2022
Unprompted review
This is the best place to buy makeup or body care products …
This is the best place to buy makeup or body care products.Firstly,the best prices and there are often some discounts.The best thing is about delivery because it's for free(if you order from 99 uah) and it is really fast.I always get my order on the next day and straight to my door.Also sometimes they send you some free testers of some products so you can try something new.Affordable prices,fast and free delivery and testers sometimes so I would definetely recommend to buy there.
May 22, 2022
Unprompted review
Definitely recommend this online shop!
May 19, 2022
Unprompted review
I heartily recommend .
I heartily recommend .. Shipment delivered to the UK without any problem
October 23, 2021
Unprompted review
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Great help!!!
I have had a great experience with your company. The lady that helped me, Callie, was great. She explained everything to me very clearly. I am so appreciative for the help she offered. Thank you!!!
April 23, 2019
Unprompted review
Horrible!
I bought cosmetics here, after using it all my face was covered with acne and blisters. I tried to demand compensation in makeup.com.ua but there they told me that they could not help anything and that was purely my problem. DO NOT RECOMMEND!
February 10, 2019
Unprompted review
Really nice experience
Really nice experience! I have been using their shop online for more than 2 years already! And the free of charge delivery is really smth:-) Thanks!
October 3, 2018
Unprompted review
Great shop
Excellent shop! The first purchase has been more than 2 years ago. Since then, more than a dozen orders - all recieved without problems. In time, with notices, without damage, always safely packed and with a bag as a gift. Also there are gifts, they give something for a birthday. Prices are also balanced. THeir couriers is a minus - tried that delivery once - managed to get it only on 3rd day.
August 3, 2017
Unprompted review
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