MalagaCar.com Reviews 

1,245
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff, efficient overall organization, and the fast airport shuttle service. People frequently note the transparent pricing structure, emphasizing that there are absolutely no hidden fees or unexpected deposit charges. Travelers describe the vehicle collection and return process as exceptionally smooth and hassle-free. Though some customers encountered minor problems, noting that certain cars were not thoroughly cleaned inside or had unpleasant odours upon arrival. Others also mentioned waiting longer than expected for the transfer bus during peak periods when long queues formed at the airport.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and efficient airport shuttle transfers... See more

Product

Reviewers express mixed feelings regarding the product, with many customers praising the modern, clean, and... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising friendly, helpful, and professional... See more

Price

Reviewers highlight positive aspects of price, noting that costs are fair, competitive, and transparent with... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the vehicles as clean, new, and in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy fluid process as usual. Online booking, communication and pickup / drop off a breeze. Take full insurance and not worry about a thing. Transport to and from the airport to Malaga Cars was... See more

Company replied

Rated 5 out of 5 stars

Everything worked perfectly from start to finish! The service was fast, friendly, and very efficient. A shuttle bus picks you up at Málaga Airport and takes you directly to the rental office,... See more

Company replied

Rated 5 out of 5 stars

We have been using Malaga Car for over 18 years-the service has always been good with gradual improvements being delivered but this year the new automated check in was a huge step up. Well done guys k... See more

Company replied

Rated 5 out of 5 stars

We have been renting our cars from Malagacar.com for many times now, and it has become our trusted choice whenever we are in Málaga. The service is always friendly, efficient and professional,... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Parking Garage
  5. Used Car Dealer
  6. Valet Parking Service

Written by the company

🇬🇧 English Welcome to MalagaCar.com – Your Trusted Car Rental at Malaga Airport With over 20 years of experience on the Costa del Sol, MalagaCar.com is dedicated to making your car rental experience smooth, transparent, and hassle-free. Located just minutes from Malaga Airport (AGP), we offer a modern and diverse fleet to suit every traveler's needs. We pride ourselves on our honest approach: competitive prices, no hidden fees, and excellent customer support. Whether you are visiting for a family holiday, a golf trip, or business, our goal is to get you on the road quickly so you can enjoy Andalusia to the fullest. Book with confidence and start your journey with us! 🇪🇸 Español Bienvenido a MalagaCar.com – Tu alquiler de coches de confianza en el Aeropuerto de Málaga Con más de 20 años de experiencia en la Costa del Sol, en MalagaCar.com nos dedicamos a hacer que tu alquiler de coche sea sencillo, transparente y sin complicaciones. Situados a pocos minutos del Aeropuerto de Málaga (AGP), ofrecemos una flota moderna y variada para adaptarse a cada viajero. Nos enorgullece nuestro enfoque honesto: precios competitivos, sin cargos ocultos y una atención al cliente excelente. Ya sea por vacaciones en familia, una escapada de golf o un viaje de negocios, nuestro objetivo es que te pongas en marcha rápidamente para disfrutar al máximo de Andalucía. ¡Reserva con confianza y empieza tu viaje con nosotros!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

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Replied to 100% of negative reviews

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4.4

All reviews

(1,245)

458 reviews in the last 12 months

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Rated 5 out of 5 stars

Straight forward service

I have always felt that the large car hire companies were trying to trick me with last minute charges for things that should be included and futher charges for minute faults which were probably there at the start of the rental. MalagaCar.com was refreshingly straight forward and honest.

October 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent…

I’ve rented over 20 cars from Malaga car and can’t recommend them enough. Their service is always excellent and efficient and there are no hidden surprises to worry about.

November 1, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Thank you Chris!

Kind regards,
MalagaCar.com

Rated 4 out of 5 stars

It’s not at the airport but it’s very close

Great value for money. Deal included excess insurance. Quick transfers by minibus. Was surprised to be returning car to depot and was annoyed and slightly daunted about finding it and extra time needed (because I’d booked airport collection and drop off) but in the end it wasn’t difficult. Only complaint was the car windscreen hadn’t been cleaned on the inside for a long long time. Apart from that the car was great and excellent value. The drop off took less than 30 seconds.

November 2, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Hi Niall,

Thank you for your review. We’re glad you found the transfers quick and the car good value. We’re sorry the inside of the windscreen wasn’t clean; we’ll pass this feedback on to the team.

Kind regards,
MalagaCar.com

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Rated 5 out of 5 stars

Good price and fast service

Good price and fast service

October 23, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for your feedback. We are glad to know that you appreciated our quick service and competitive rates. We look forward to seeing you again soon.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Smooth at every step.

Affordable, quick check in, free transport to and from airport for pickup and drop off. Automatic check in kiosks to deal with queue's.

No qualms with the hire company, pretty great. The cars are incredibly new, if you drive a 30 year old banger there's a bloody learning curve, but that's neither here nor there.

October 22, 2026
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Reply from MalagaCar.com

Thank you for sharing your experience. We are pleased to hear that you enjoyed our swift check-in kiosks, shuttle service, and the quality of our modern fleet. We look forward to welcoming you back on your next trip to Malaga.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Excellent service from the beginning to the returning the car, highly recommended!

Excellent service from the beginning, instructions sending via email, shuttle bus to the office, staff, collect the key, return the car. Recommend to all who wants to discover Malaga and Andalusia.

October 21, 2026
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Reply from MalagaCar.com

Thank you for recommending us. We are delighted that you had such a seamless experience from booking to vehicle return, and that our team and shuttle service met your expectations. We hope to see you again soon in Andalusia.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Perfect team

They organize all perfect

October 22, 2026
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Reply from MalagaCar.com

Thank you for your kind feedback. We are pleased to know that our team organized everything to your satisfaction. We look forward to welcoming you back to Malaga.

Kind regards,
MalagaCar.com

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Rated 5 out of 5 stars

No hard sell or hidden extras

Following a bad experience with another rental provider we use no other company but malagacar.com. No hidden extras, no hard sell. Great service and very good cars. I would recommend

October 22, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for your loyalty and trust in MalagaCar.com. We are delighted that you appreciate our clear terms, transparent pricing, and the quality of our vehicles. It is always a pleasure to serve you.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Good as always

October 22, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for your continued trust in us. We are pleased to know that everything went smoothly once again. See you next time!

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

An Great Service, Competative Prices process as usual

An easy fluid process as usual. Online booking, communication and pickup / drop off a breeze. Take full insurance and not worry about a thing.

Transport to and from the airport to Malaga Cars was easy although there was a 30 minute wait at the airport on arrival at 2300hrs

October 22, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for your feedback and loyalty. We are pleased to know you had an easy experience with our booking and full pack coverage. Regarding the 30-minute wait for the shuttle at 23:00, we strive to keep transfers as prompt as possible, even late at night; should you wish to share further details, please feel free to reach out to Alberto at alberto@malagacar.com quoting your booking reference. We hope to welcome you again soon.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Always fast help

Always fast help

This time we did wait longer for a bus at the airport and the que was long

October 22, 2026
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Reply from MalagaCar.com

Thank you for your review. We are pleased that you generally find our service quick and helpful. We regret the delay and queue you experienced at the airport shuttle point this time; our team works hard to keep waiting times to a minimum during peak arrivals. If you would like us to look into your pickup details, please contact Alberto at alberto@malagacar.com with your booking number. We look forward to seeing you again.

Kind regards,
MalagaCar.com

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Rated 5 out of 5 stars

Pleasant Experience

Very efficient on collection and returning of car. Staff very friendly and helpful.

October 22, 2026
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Reply from MalagaCar.com

Thank you for your feedback. We are delighted that you found the vehicle collection and return efficient, and that our staff made your experience so pleasant. We look forward to welcoming you back to MalagaCar.com.

Kind regards,
MalagaCar.com

Rated 4 out of 5 stars

Quick and easy

Quick and easy. In and out fast and able to start my vacation!

October 22, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for sharing your review. We are glad that our prompt service allowed you to start your holiday without delay. We hope to see you again on your next visit to Malaga!

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Excellent car rental experience – highly recommended!

Everything worked perfectly from start to finish! The service was fast, friendly, and very efficient.

A shuttle bus picks you up at Málaga Airport and takes you directly to the rental office, where you can collect your car quickly and without any hassle. Returning the car is just as easy, and the shuttle takes you straight back to the airport entrance.

Everything advertised on their website is exactly as promised. Most importantly, there are absolutely no hidden fees or unexpected extra charges!

A trustworthy, professional, and well-organized company. I am extremely satisfied with the entire experience and would definitely use Malagacar.com again.

Highly recommended to anyone renting a car in Málaga!

October 22, 2026
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for such detailed and positive feedback. We are delighted to know that everything went smoothly from airport pickup to drop-off, and that our transparency and professionalism met your expectations. We look forward to welcoming you back on your next trip to Malaga.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Miles ahead

Like car hire should always have been. No queues, no ‘Buy this additional insurance’ rip-offs. Digital self check-in. Immediate car collection. Quick, efficient transfer to airport. I even got the type of car I booked instead of being fobbed off with something smaller.
Maybe they won’t be as good next time but they’ll still be miles ahead of the competition.

October 31, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Thank you for your fantastic review. We are delighted that you enjoyed our digital check-in, transparent service, and efficient airport transfers. We will continue working hard to maintain this standard every time you visit us.

Kind regards,
MalagaCar.com

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Rated 1 out of 5 stars

Filthy car full of dents

We hired a car for 2 weeks and paid extra as we didn't want a small budget car.
The shuttle service worked fine, but that is all!
We were given an Audi A3 that was absolutely filthy inside, all surfaces were greasy and dusty. It was very dark when we picked up, but we could see the car was dirty AND full of scratches and dents. When we mentioned this, a guy with a dirty rag did 2 minutes of "cleaning" and then just left. The next day we could see just how filthy the car was, and we cleaned it inside, and wrote malagacar.com and sent pictures with our complaint. All we got back was "Thank you". We assume for cleaning the car for them?? We wrote again and never had a response.

We have rented cars numerous times, we have never had such a filthy car before, and never a car with so many scratches and dents. We took pictures when picking it up. We fear they will blame us for dents when handing it back.
I cannot recommend this company at all. Find someone who actually clean their cars and don't rent out bashed up cars and just ignore customers.

October 16, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Hi Ann Karina,

We’re sorry the car was not clean when you collected it and that you didn’t receive a proper response to your complaint. We understand your concern about the vehicle’s existing damage. If you still need help with this, please email alberto@malagacar.com with your booking number and photos so our manager can review the case.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

A slick, friendly and efficient car hire service - very close to the airport 👍🏻

A slick and painless experience for start to finish.

Check-in to collect the vehicle was easy and the car was clean and in good condition.

Upon return, again a super efficient process and the minibus transfer was a short ride to/from the airport.

Will definitely use again.

October 23, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Thank you Iain!

Best regards,
MalagaCar.com

Rated 5 out of 5 stars

excellent

fast, polite and problem-free service that fully complies with the prior information

October 15, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Thank you Peter!

Kind regards,
MalagaCar.com

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