MalagaCar.com Reviews 888

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, fast, and hassle-free, from airport transfers to car pickup and drop-off. Many people highlight the staff as friendly, professional, and helpful, making the rental process smooth and pleasant. The pricing is frequently mentioned as competitive and fair, especially with inclusive insurance options and no hidden fees. However, some customers also noted occasional issues with the quality of the vehicles, mentioning scratches or mechanical problems like a shaking steering wheel or a car stalling. A few people experienced longer wait times for shuttle buses or at the counter, and some felt that the car provided was not suitable for their needs or not as described.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, often highlighting their professionalism,... See more

Quality

People report ambiguous experiences with quality. While some customers received cars described as immaculate,... See more

Price

Users describe positive interactions with price, finding them reasonable and competitive, even with full... See more

Product

Clients share ambiguous opinions on the product. While some reviewers praise the cars as clean, in great... See more

Based on these reviews

Rated 4 out of 5 stars

The experience was positive, punctual and precise. The only negative aspect is that once we returned the car we had to wait in a long queue to get on the bus that was supposed to takes us to the ter... See more

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Rated 4 out of 5 stars

Their business model of no excess insuarance means that our car had not been repaired from previous driver's scrapes. This did not effect the drivability of the car, just the appearance. The efficienc... See more

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Rated 5 out of 5 stars

I was pleasantly impressed by how easy and smooth everything went. From start to finish, the team showed true professionalism and made me feel very well taken care of. I am extremely satisfied with my... See more

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Rated 5 out of 5 stars

Excellent experience from start to finish. The service was super friendly and welcoming, and everything was handled with zero hassle. The car was clean, in great condition, and exactly what we nee... See more

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Rated 5 out of 5 stars

All as expected, no problems. Got also child car boosters without prior reservation. NB: was given a car with scratches which were not mentioned in schema in agreement, but they said it is not a probl... See more

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Rated 5 out of 5 stars

Apparently my last Review was removed for a reason trustpilot doesnt disclose to the user. I want to thus reiterate my 5* rating. We had a few cars which were not perfekt looking with sime scrapes bu... See more

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Rated 1 out of 5 stars

I got a smaller car than I reserved, but because it was an Audi Malagacar claimed it was the right category. The airconditioning didn’t work, I had to inflate the tires because I got a warning that th... See more

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Rated 5 out of 5 stars

Literally the smoothest experience possible. We hired a Seat for a week. Clean and good car. Completely hassle free shuttle from airport to their venue (even in the middle of the night). Full insur... See more

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Rated 5 out of 5 stars

The car was presented in first class condition. All insurances and extra driver included in cost. No messing about at handover or return with photographs and marking diagrams with pst damage etc.... See more

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Rated 5 out of 5 stars

Tried a few of the rental companies but was highly recommended to try Malaga Cars and has newer looked back since. Great service, Great people, Great price simply fantastic outfit. I could continue wi... See more

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Rated 5 out of 5 stars

We have used MalagaCar many times in the past, and most recently hired a car for seven days for our trip in Andalusia. The car, a Renault Captur, was delivered to our hotel at the time agreed... See more

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Rated 5 out of 5 stars

Seamless execution and top quality service were the hallmarks of this rental experience. I was initially expecting a wait for shuttle and car and thought an hour plus at least to get on the road.... See more

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Rated 5 out of 5 stars

I had a query around fully comp insurance and it was answered swiftly. Upon arrival we were picked up within 10 minutes by a mini bus which took us directly to pick up the car. Everything was handle... See more

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Rated 5 out of 5 stars

Very convenient, easy and fast communication both before and during the trip. Very precise instructions for picking up and dropping off the car. No hitches at the office, everything went very quickly... See more

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Rated 5 out of 5 stars

Great value . Efficient service . Flexible with changes to bookings ... I had to return home a day earlier than planned and there was no quibbles at all ... Malagacar refunded my credit card with a da... See more

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Rated 5 out of 5 stars

Have always used this company hand had excellent service. This year we unfortunately had a puncture. Phoned at 07:50 replacement car arrived with us at 09:00. Could not fault the service all staff e... See more

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Rated 5 out of 5 stars

So, just got to do a big shout out to Malagacar.com. Visited Nerja for 5 days earlier this month and needed a car to carry out a few bits and bobs. ( usually use the train and Alsa bus) Having... See more

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Rated 2 out of 5 stars

Service as the desk wasn’t great. Whilst I made the booking two other people were going to drive but it was insisted that I also drive- but a couple of years ago I didn’t have to when two others drove... See more

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Rated 3 out of 5 stars

I did not like The car Kia from the category I booked. Driving slightly up at a speed of 105-115 the steerring wheel was shaking. It stopped driving faster. The choice you offered at booking w... See more

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Rated 5 out of 5 stars

First time of hiring a car abroad and I was quite nervous after hearing peoples own experiences elsewhere which didn’t go to plan. I must say, communication from the start was excellent. Any questio... See more

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Rated 5 out of 5 stars

Faultless experience. I was worried about needing a transfer to pick up the car but no need to worry. The instructions to get the transfer were super clear, the pickup of the car was the easiest I'v... See more

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Rated 5 out of 5 stars

Always professional with modern clean cars at favourable rates with easy Full / Full settings so return back with same fuel too. Dealing with Frank and his team is a joy. Will always use for our cars... See more

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Rated 5 out of 5 stars

I visited Malaga for the first time. I read a lot of discussion about what the best car rental company in Malaga is, and THIS IS IT. Fair price, no deposit, shuttle directly to the airport at any ti... See more

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Rated 5 out of 5 stars

Great range of cars to choose from, reasonable prices, good website, quick and easy arrangment of renting and also returning of the car. Absolutely no problems. First time with Malagacar and definitel... See more

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Rated 5 out of 5 stars

I have been hiring cars from Malagacar for more than 25 years.In all that time I have been most impressed with the efficiency and professionalism of the Company . The cars are excellent and the staff... See more

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Rated 5 out of 5 stars

I had a great experience! Got a ride in their shuttle bus from the airport to their location and picked up my car without any hazzle at all! And also got a ride back to the airport after I return... See more

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Rated 5 out of 5 stars

MalagaCar.com is a great choice for car rentals in Andalusia. Excellent, friendly, and fast service, and a large selection of cars. Plus, it's a great price with no prepayments. Very customer-friendly... See more

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Rated 5 out of 5 stars

The whole process is very fast and clear. There is a very convenient shuttle from the airport to the office which is just 4 minutes away. The car was ready for us and it took us just 10 minutes to co... See more

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Rated 5 out of 5 stars

After 2 years of experience and 7 bookings: this company has the best value for price in car rental; comfortable and fast transfers from/to the airport, polite staff and new cars. I love their flexibl... See more

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Rated 5 out of 5 stars

I definitely recommend malagacar.com. It was the first time in my life that I rented a car. I wanted to avoid language problems, so I decided to rent a car from a competitor where I could speak my n... See more

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Rated 5 out of 5 stars

We have used Malagacar for many years now. The staff are very friendly and professional and the cars are in good condition. Would highly recommend to anyone looking for car hire in Malaga.

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Rated 5 out of 5 stars

Always good service with Malaga Car, used them many times and will continue to do so, cars are cared for and serviced regularly I believe, good prices also

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Rated 5 out of 5 stars

Absolutely brilliant service. Only waited 10 mins max for transfer to and from airport. The all inclusive price is really good. Audi A3 3 litre for 5 days with child seat was about £180. Helpful staff... See more

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Rated 5 out of 5 stars

Myself and my wider family have been using Malaga car for many years - faultless services. One year the car got a flat tyre and they came out picked the car up and organised a taxi to the airport. Am... See more

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Rated 5 out of 5 stars

I have been renting cars for 40 years now, all over Europe. This was the best rental I have ever had. Directions for pick up point, very clear easy to follow. Bus was spotless and a fabulous b... See more

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Rated 2 out of 5 stars

Everything was fine until we returned the car. We had to wait 30 minutes for the courtesy bus to take us back to the airport terminal and it was 40 minutes before we got there. Very frustrating. If on... See more

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Rated 4 out of 5 stars

MalagaCar is usually very efficient, both at hand out and receiving back the cars. This particular day the que was a bit too long at hand out, due few employees handling customers. Apart from that, al... See more

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Rated 4 out of 5 stars

Malaga car rental very good experience, hired 9 seater for 4 days at Malaga airport. As company is 2 miles away from airport, pickup location was big vague. Have to spent some time to find out p... See more

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Rated 5 out of 5 stars

Everything was great, from the pickup to the drop off. The shuttle picks you up from the airport and drops you back at the airport at the time you scheduled. They didn’t ask for deposits, which was gr... See more

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Rated 5 out of 5 stars

I’ve left several positive reviews for Malaga Car, and this one is no different. The more you book, the better the discounts become. Their service is consistently excellent, and the staff are always f... See more

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Rated 5 out of 5 stars

Best car rental at Malaga. I have used their services several times now and no complain at all. Shuttle service included to pick up your car. I will keep using them when going to Málaga.

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Rated 1 out of 5 stars

Very poor service from Malaga Car. I completed a reservation form for a one week car hire for 170 euros with pick up and drop off from the train station as advertised on their website. They eventual... See more

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Rated 5 out of 5 stars

I have used this company numerous times and always found their service to be first-class. My last trip was no different. The car was excellent and spotless. The transfer bus was waiting, and withi... See more

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Rated 2 out of 5 stars

I have been using Malagacar.com for almost twenty years, I have always had a good experience with this company. However this year (20th Feb 2026) I was not happy at all . I had booked for a VW T-Roc a... See more

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Rated 5 out of 5 stars

We rent our car now for many years at Malaga cars and we are still verry happy with the perfect service , last time i had a car with a litle flat tire , i drove back into the garage and within 10 minu... See more

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Rated 4 out of 5 stars

There was a shuttle bus at the airport to pick up clients and take them to the office just few minutes from there. A little trouble was it took us a while to figutr out where exactl since there is no... See more

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Rated 1 out of 5 stars

I have been informing the company for three days already that the car they rented to me is defective. It starts poorly, stalls while driving, and produces a strong burning smell when reversing... See more

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Rated 2 out of 5 stars

We ordered a Jeep Renegade because we travelled with 4 eder People. The Jeep us a small SUV We got a small Seat Acona. To small for two trunks and a low seated car . There was no alternative, so the P... See more

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Rated 2 out of 5 stars

We rented from Malagacar twice. The first time, we had a very positive experience. We liked the car and the option for insurance included. Our second time, in November 2025, we were given a Fiat 500... See more

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Rated 1 out of 5 stars

We were tempted by the good reviews and rented a car for 4 days in Málaga from this rental company. After only 7 km, a warning appeared about low coolant level. After consulting with them, they told... See more

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Rated 5 out of 5 stars

Have used this company before and once again no fuss no stress went for the full package what can I say they do what they say on the packet

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Parking Garage
  4. Used Car Dealer
  5. Valet Parking Service

Written by the company

🇬🇧 English Welcome to MalagaCar.com – Your Trusted Car Rental at Malaga Airport With over 20 years of experience on the Costa del Sol, MalagaCar.com is dedicated to making your car rental experience smooth, transparent, and hassle-free. Located just minutes from Malaga Airport (AGP), we offer a modern and diverse fleet to suit every traveler's needs. We pride ourselves on our honest approach: competitive prices, no hidden fees, and excellent customer support. Whether you are visiting for a family holiday, a golf trip, or business, our goal is to get you on the road quickly so you can enjoy Andalusia to the fullest. Book with confidence and start your journey with us! 🇪🇸 Español Bienvenido a MalagaCar.com – Tu alquiler de coches de confianza en el Aeropuerto de Málaga Con más de 20 años de experiencia en la Costa del Sol, en MalagaCar.com nos dedicamos a hacer que tu alquiler de coche sea sencillo, transparente y sin complicaciones. Situados a pocos minutos del Aeropuerto de Málaga (AGP), ofrecemos una flota moderna y variada para adaptarse a cada viajero. Nos enorgullece nuestro enfoque honesto: precios competitivos, sin cargos ocultos y una atención al cliente excelente. Ya sea por vacaciones en familia, una escapada de golf o un viaje de negocios, nuestro objetivo es que te pongas en marcha rápidamente para disfrutar al máximo de Andalucía. ¡Reserva con confianza y empieza tu viaje con nosotros!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

888 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A seamless and professional experience with MalagaCar.com!

I was pleasantly impressed by how easy and smooth everything went. From start to finish, the team showed true professionalism and made me feel very well taken care of. I am extremely satisfied with my choice and highly recommend their services to anyone looking for a stress-free car rental in Malaga. A big thank you to the entire team!

March 19, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you Andrea,

Warm regards,
MalagaCar.com

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Rated 5 out of 5 stars

Very smoothly

Very smoothly, all done in few minutes, very happy with service, nice car

March 17, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you very much!

Kind regards,
MalagaCar.com

Rated 2 out of 5 stars

20 years with Malagacar.com

I have been using Malagacar.com for almost twenty years, I have always had a good experience with this company. However this year (20th Feb 2026) I was not happy at all . I had booked for a VW T-Roc automatic - or similar car but I was given a Toyota C-HR , I am disabled and I pointed out that the car was not suitable for me as the driver door was difficult for me to get in and out . I was told the car was better than T-ROC and then the attendant walked away. On inspection I found that there was a large dent passenger side rear and the bonnet was covered in scratches, none of which was noted by the attendant . I realise that they were very busy ( much busier than usual) but I had to take photos of the damage myself and I did not enjoy my week of driving. I think the company has become much bigger but they are loosing the usual good customer service.

February 20, 2026
Unprompted review
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Reply from MalagaCar.com

Dear Campbell,

We are sorry that your experience on this occasion did not meet your expectations after trusting us for 20 years.

Please be reminded that we cannot guarantee a specific car model when booking. The Toyota C-HR belongs to the exact same category as the VW T-Roc you requested.

Regarding the damage you found on the vehicle, please note that you do not need to worry about cosmetic damage or take photos, as the Full Pack insurance covers all these types of damages.

We apologize if our staff's attention was not the most appropriate regarding your mobility needs. We have taken note of your comments to improve our service.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Utterly shaken- was seemless on both…

Utterly shaken- was seemless on both ends. By far the best car hire service I've ever used and will definitely use them any time I come back. Makes a mockery of the industry more generally!

March 1, 2026
Unprompted review
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Reply from MalagaCar.com

Thanks Tom!

Best regards,
MalagaCar.com

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Rated 5 out of 5 stars

Seamless process and service

Seamless execution and top quality service were the hallmarks of this rental experience.
I was initially expecting a wait for shuttle and car and thought an hour plus at least to get on the road. I was wrong …. The shuttle was waiting on arrival 5mins to the depot and when staff saw a queue they dropped what they were doing to man the desks. The car was the class rented perhaps a class above and it was immaculate.
Drop off was the same top notch service .. I’d taken the full package which was frankly spectacular value so just parked the car and handed over the keys.
I’ll book with Malagacar again … in fact they’ll be my first stop anytime I’m back

February 19, 2026
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Reply from MalagaCar.com

Thank you very much!

Sincerely,
MalagaCar.com

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Rated 1 out of 5 stars

I checked in and was given a car that…

I checked in and was given a car that was literally falling apart. When I asked for.upgrade the assistant was rude and dismissive. Had to pay extra for an upgrade and car was still in bad condition.

February 23, 2026
Unprompted review
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Reply from MalagaCar.com

Dear Arvey,

We apologize if you felt our staff was dismissive, as this is not the level of service we strive to provide.

However, we must clarify that all our vehicles are mechanically safe and fully inspected. Minor exterior damage or cosmetic wear does not affect the safety or performance of the car, and therefore, it is not a valid reason for a free vehicle change. If a customer requests a different car for aesthetic reasons, the standard upgrade fee for the new category applies.

Would you like our manager to review your specific case? Please email your booking reference to alberto@malagacar.com so we can investigate the exact condition of the cars provided and address the customer service issue.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Renting was smooth

Renting was smooth with really good, competitive price. Pick up and dropping off the car was quick.

February 24, 2026
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Reply from MalagaCar.com

Thank you very much!

Sincerely,
MalagaCar.com

Rated 5 out of 5 stars

Very easy and quick process

I rented a car 6-7 times already from them and every tine the process was very smooth and quick, both when taking the car and when returning it. No need for a credit card, a debit card will do, just make sure it s not revolut or maestro.

February 19, 2026
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Reply from MalagaCar.com

Thank you very much!

Sincerely,
MalagaCar.com

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Rated 5 out of 5 stars

Topnotch

Easy process reasonable price quality vehicle friendly staff all in all they will be my go to for car hire

February 21, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you very much!

Sincerely,
MalagaCar.com

Rated 5 out of 5 stars

Amazing service so quick and easy

Amazing service so quick and easy, will def using them again. Plus, they are a lot cheaper than the others. I had to extend my car and they did it with ease and no hassles.

February 9, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you Waleed!

Regards,
MalagaCar.com

Rated 5 out of 5 stars

Best Car Rental in Malaga

Tried a few of the rental companies but was highly recommended to try Malaga Cars and has newer looked back since. Great service, Great people, Great price simply fantastic outfit. I could continue with ease of set-up when renting, fast return and have to mention that they don't charge a big fee to fill up the car for used petrol - Many of the other providers charge a huge fee and I mean big for this service - I used the service around 4/5 times year and just know you will not be disappointed - Top marks and highly recommend Malaga Cars

February 23, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you Carsten!

Kind regards,
MalagaCar.com

Rated 4 out of 5 stars

Positive experience!

Positive experience!
Positively surprised: quick registration/payment of vehicle, vehicle's size/cleanliness met our expectations, easy and smooth return of vehicle. Quick shuttlebus experience back to the airport. All in all, a very pleasant experience with malagacar!
Only small minus was very long queue and waiting time upon arrival, waiting for shuttlebus to the pick up area.

February 20, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you Louise,

Kind regards,
MalagaCar.com

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Rated 5 out of 5 stars

Good Experience

Great Customer service during the booking, easy pick up, a good clean car, a good price, and an easy return process. I would book with MalagaCar again.

February 20, 2026
Unprompted review
MalagaCar.com logo

Reply from MalagaCar.com

Thank you Matthew,

Sincerely,
MalagaCar.com

Rated 1 out of 5 stars

Badly maintained car

I got a smaller car than I reserved, but because it was an Audi Malagacar claimed it was the right category. The airconditioning didn’t work, I had to inflate the tires because I got a warning that the tire pressure was too low, I had to add cooling liquid twice because it was leaking, and the windscreen wipers were warn out. In short: Malagacar expects you to do the maintenance for them.

February 6, 2026
Unprompted review
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Reply from MalagaCar.com

ear Ben,

We are sincerely sorry to read about your experience.

Regarding the car category, while premium brands like Audi are often classified in higher groups due to their quality and engine specs (even if the chassis is compact), we fully agree that the mechanical state of the vehicle you received was unacceptable.

You are absolutely right: our customers are certainly not expected to perform maintenance on our behalf. Having to refill cooling liquid (which suggests a leak), inflate tires, and deal with broken A/C is dangerous and falls far below our safety standards.

We would like to investigate why this vehicle was released from our garage in such a condition and offer you a proper resolution. Please contact our manager directly at alberto@malagacar.com with your booking number.

Kind regards,
MalagaCar.com

Rated 5 out of 5 stars

Excellent experience from start to finish

Excellent experience from start to finish. The service was super friendly and welcoming, and everything was handled with zero hassle. The car was clean, in great condition, and exactly what we needed.

Pickup was quick and straightforward, and the return process was just as easy. One thing we really appreciated was that they didn’t require a credit card, we were able to use a debit card for payment without any issues.

Overall, a smooth and stress-free rental experience. Totally recommend!

February 14, 2026
Unprompted review
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Reply from MalagaCar.com

Thank you Daniel!!

Kind regards,
MalagaCar.com

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