Malcolm C Foy & Co Reviews 114

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting that they go above and beyond to clarify information and ensure a smooth process. The service provided is frequently highlighted as exceptional, with many people appreciating the clear communication, quick response times, and overall positive user experience, making complex processes feel seamless and less stressful. However, some customers also noted dissatisfaction with communication, specifically mentioning difficulties reaching their assigned contact person and feeling that their concerns were not adequately addressed. A few other people also felt that the firm's handling of complaints was unprofessional and that the service, while ultimately completing the task, did not leave them feeling entirely satisfied.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the team's... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the professionalism and... See more

User experience

Consumers find user experience to be positive. Many customers highlight the clear communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we have used Malcolm C FOY. They acted for us with our house purchase and bow with our Re-morgage. For the re-romtage we initially went with a different solicitor be ayse it wa... See more

Rated 5 out of 5 stars

A review from people who do not do reviews... When praise is warranted, praise is given. We have experienced both buying and selling property with the aid and guidance of Donna Moore at Malcolm C... See more

Rated 5 out of 5 stars

I have recently used Malcolm C Foy&Co for the conveyancing of my first property purchase, and I couldn’t be happier. The team was very professional throughout the entire process, explained everything... See more

Rated 5 out of 5 stars

I appointed Malcolm C Foy & Co for purchase of a new build property & the sale of my own property. Donna Moore & Kelly Jones where the solictors. Excellent service, very professional, Fee's very reaso... See more


Company details

  1. Lawyer

Information provided by various external sources

Solicitors and Notary Public. Family Law, Wills and Probate, Residential and Commercial Conveyancing, Child Law, Employment, Agriculture, Notary Public, Litigation, Personal Injury. Polish spoken. Offices in Rotherham and Doncaster. Call 01302 340005


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My solicitor was extremely professional…

My solicitor was extremely professional and helpful, the team have been kind and understanding throughout. I was informed and updated regularly and they were always happy to chat if there was anything I didn’t understand.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Donna Moore and Kelly Jones were absolutely brilliant with the service they provided. I was diagnosed with cancer near the start of the process and instantly became very unwell and was unable to be involved in the process. Thankfully Donna and Kelly provided unmatched service and just got on with everything I needed. I honestly can’t thank them enough for how easy they made this for me. Couldn’t recommend them more:).

December 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Malcolm C Foy Review 14/11/24

I am very happy from the service Provided by Donna, Kelly and the team. They made what could of been a stressful process relatively stress free with there informative and timely responses to my many questions.
Would definitely use again.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Donna Moore at Malcolm C Foy & Co has…

Donna Moore at Malcolm C Foy & Co has made my journey in buying my home easy and streamline. Donna and her team have been easy to contact and quick to respond. Amazing experience and very thankful to Donna and her team. Would highly recommend!

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Thank You❤️

Donna and Kelly were amazing to work with and did everything that needed doing on my behalf, even going above and beyond to answer my annoying first time buyer questions.

Would use them again in a heartbeat. Incredible women. Incredible team. Incredible service. Thank you MCF. ❤️

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Donna and the team did a brilliant job

Donna and the team did a brilliant job with our remortgage. They were always on hand to answer questions, big and small, and managed the process really professionally and diligently. This is the second time we have used Malcolm C Foy, and have been supported by Donna and the team, and we will continue to do so in the future. I can’t recommend them enough.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service.

Great Service.
Great people, handle queries effectively and always ready to explain matters to customers satisfaction.
Impressive with the overall services delivered.

October 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Many thanks.

I have engaged the services of Malcolm C Foy & Co, specifically working with Jessica Brooks, in the process of purchasing our first home. Jessica has demonstrated utmost professionalism, kindness, and support throughout the entire process. I am highly satisfied with the quality of service provided. Jessica has been consistently responsive to our queries, promptly addressing them either via phone or email. Her proactive approach has ensured a smooth and efficient process. We have visited the office on two occasions solely for the purpose of delivering documents. The office environment is secure, and the administrative staff have been exceptionally friendly and helpful. I highly recommend their services.

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently used Malcolm C Foy for…

I recently used Malcolm C Foy for purchasing my first home, and I couldn't be happier with the service provided. From start to finish, Both Donna and Kelly were incredibly knowledgeable, professional, and always available to answer any questions I had. The entire process went smoothly, with clear communication at every step, which helped ease my nerves as a first-time buyer. They ensured all legal aspects were handled thoroughly, and the whole transaction was completed faster than expected. I highly recommend Donna and Kelly for anyone looking for a trustworthy and efficient solicitor to navigate their home purchase. Thank you for making my first home-buying experience stress-free and enjoyable!

October 25, 2024
Unprompted review

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