Malibu Boutique Reviews 

142
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do NOT order from this company!!! I ordered a Medium sized dress in MARCH, 2025. It was so small it wouldn't even fit my 14 year old granddaughter. I spent a small fortune returning it and stil... See more

Rated 1 out of 5 stars

Same review as others...less than one star. The clothes are NOT what you see. They are polyester from China. Took 3 weeks to get and it's unbelievably cheap fabric. No labels. Doesn't fit. Won't... See more

Rated 1 out of 5 stars

The worse products I have ever received. Poor quality and impossible return situations. Not from Malibu for sure misinformation on all products and materials . All from China poorly made and no way to... See more

Rated 1 out of 5 stars

Shipping is slow and from China. Fraudulently advertise closing Malibu, California clothing store and discounting stock. Fabrics are terrible. Zig-zag hems!!! Do not buy from them. It is a new way to... See more

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1.2

Bad

TrustScore 1 out of 5

142 reviews

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1.2

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(142)

1 review in the last 12 months

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Rated 1 out of 5 stars

Cheaply made and over-priced

They are set up in such a clever way. What looked like knitted goods from a Banff Boutique came in as very cheap polyester from China. What was a fair price for a knitted sweater was very overpriced for what I received - polyester sweats. One "sweater" is way oversized and looks nothing like the photo. It is a hoodie and I ordered a cardigan. I have written to Malibu and sent pictures.

March 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Banff Boutique and Malibu (Scam?)

Cancelled order on 5 Feb 2025 placed on 4 Feb 2025 to Banff Boutique and received confirmation of refund from BANFF. Possible SCAM SCAM SCAM? Malibu connected to Banff Boutique? (presumably just another name) as I had no dealings with Malibu. Follow up emails to BANFF and their other email bounced week thereafter. Then another week later went through to Banff Boutique as I mentioned I would report them as scam. Once again received Banff apology and confirmation of refund within 2-5 days, then a further email from MALIBU confirming refund within 10 days???

February 5, 2025
Unprompted review

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