MALI Homeware Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Home Goods Store
  2. Furniture Store

Written by the company

Welcome to MALI Homeware, an independent online store filled with curated modern and rustic interior accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Love love love all my products &…

Love love love all my products & amazing quality!

November 13, 2023
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Reply from MALI Homeware

Hi Iman,

Thank you for taking the time to leave us a lovely review! We are so pleased you love your products and their quality, and we look forward to welcoming you again!

Customer Services
MALI Homeware

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Rated 5 out of 5 stars

Beautiful product

Beautiful product, quick delivery and a very personalised customer experience

October 26, 2023
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Reply from MALI Homeware

Hi Emma,

We are so pleased you like your new item and had a positive customer experience with us. Thank you for taking the time to leave us a lovely review and we hope to welcome you again!

Customer Services
MALI Homeware

Rated 5 out of 5 stars

Beautiful cushions and very responsive…

Beautiful cushions and very responsive to queries

October 16, 2023
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Reply from MALI Homeware

Hi Annette,

We are so pleased you like your new cushions and enjoyed your shopping experience with us. Thank you for taking the time to leave us a lovely review and we hope to welcome you again!

Customer Services
MALI Homeware

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent customer service - they reached out and kept me udated.

October 9, 2023
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Reply from MALI Homeware

Hello!

Thank you for the lovely review, we are so pleased you like your new items and are happy with our customer service!

Thank you for shopping with us and we look forward to welcoming you again in the future!

Customer Services
MALI Homeware

Rated 5 out of 5 stars

Bought the smaller size of the same…

Bought the smaller size of the same vase because I liked the first purchase. It says not watertight as disclaimer on listing, but can display fresh flowers without problem. Would be better if seller resumed international shipping. I had to use a reshipper.

June 19, 2023
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Reply from MALI Homeware

Hi Keiko,

Thank you so much for shopping with us again, we are so pleased you like your new piece! We are working very hard on making international shipping available on our website and will be sure to reach out to you and let you know once this is available. Thank you for taking the time to leave a review and we hope to welcome you again soon!

Customer Services
MALI Homeware

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Rated 4 out of 5 stars

A lovely cake knife and server.

Ordered the gold cake knife and server.
Just a slight scratch/blemish on the knife, but the wife hasn't noticed so it is okay.
This is the trouble with ordering on line compared to picking it in a shop, you can't inspect the item closely, but it was Beautifully packed.
And they worked beautifully when cutting the birthday cake, so I think the wife is happy with this present.

August 10, 2022
Rated 5 out of 5 stars

An effortless way to make your home beautiful!

First off, the website is really clean and easy to navigate which made my order process extremely smooth. They have so many gorgeous items but I ended up purchasing just two (for now). The parcel was shipped out within 24 hours and received the day after that. Everything was packed really well and completely eco friendly and recyclable which was such a delight to see. The items are even more beautiful in person, I cannot wait to show them off! If you are looking to make beautiful touches to your home, I would 100% recommend MALI homeware :)

August 5, 2022
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Reply from MALI Homeware

Hi Abir,

Thank you for the lovely review, we are so pleased you like your new items and found it easy to navigate our website! Thank you for shopping with us and we look forward to welcoming you again in the future!

Customer Service
MALI Homeware

Rated 5 out of 5 stars

Beautiful planter, highly recommend

Beautiful planter, even better than in the pictures! Not an issue for me personally but although it is glazed on the inside it isn't waterproof, so not suitable for use as a vase.
The planter arrived extremely quickly and was packaged really well (and without any plastic wrapping).

Highly recommend!

July 19, 2022
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Reply from MALI Homeware

Hi Ann,

Thank you for the lovely review and feedback. We are so pleased you like your new item! We have taken your feedback on board and ensured all planters and vases now include this information on our website. Thank you again for shopping with us and we hope to welcome you again in the future!

Customer Service
MALI Homeware

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Rated 5 out of 5 stars

Purchased a gorgeous cushion from Mali…

Purchased a gorgeous cushion from Mali Homeware, the quality of the cushion is brilliant and I love the fringe detail. I received my item promptly after order and they were lovely to deal with.

June 14, 2022
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Reply from MALI Homeware

Hi Maddy,

Thank you for taking the time to leave such a lovely review - we truly appreciate it! We are so pleased you are happy with our product and services and we hope to welcome you again!

MALI Homeware
Customer Services

Rated 5 out of 5 stars

Truly Impressed!

I placed my first order with Mali recently and I was truly impressed with the quality of my order and the high level of customer service. I ordered the Juno Vase and Rosewood Cake Stand. My parcel actually went missing due to an error with my postman and Mali fixed this for me so swiftly and professionally. The items are beautifully and sustainably packaged and the care behind it speaks for itself. It makes me feel good to know i've shopped from a small business who cares about our environment! I will definitely be shopping with Mali again soon!

May 23, 2022
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Reply from MALI Homeware

Hi Semhar,

What an amazing review - this has made our day! Thank you so much for your kind words and for taking the time to leave us a review, we are so happy you are pleased with your new items and our service!

We look forward to welcoming you again!

MALI Homeware
Customer Services

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Rated 5 out of 5 stars

Gorgeous small business

I bought a beautiful ‘imperfect’ vase from Mail Homeware. The whole experience of browsing, buying and delivery was 5*, highly recommended!

May 22, 2022
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Reply from MALI Homeware

Hi Mrs E,

Thank you for taking the time to leave such a lovely review - we truly appreciate it! We are so pleased you are happy with our product and services and we hope to welcome you again!

MALI Homeware
Customer Services

Rated 5 out of 5 stars

Great service for great homeware pieces!

Ordered a gorgeous Dove Box to keep my little bits in, and I love it! Delivery was speedy and the service was very personable. Deffo recommended to anyone looking for beautiful homeware pieces 👌🏾

May 21, 2022
Unprompted review
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Reply from MALI Homeware

Hi Joanna,

Thank you so much for our great 5 star review! We are so pleased you liked your new item! We look forward to welcoming you again!

MALI Homeware
Customer Services

Rated 5 out of 5 stars

Love Everything About Mali!

I bought one of the papier-mâche bowls, as I’ve never seen it before anywhere and had to have it! Although I’ve never bought anything from Mali’s website before - I was a little worried if i could trust the service… I received the tracking straight away, the parcel came super quickly and beautifully packaged sustainably which is part of their brand ethos! The item came exactly how I expected it to be. I love it! Will definitely be shopping there again!

May 21, 2022
Unprompted review
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Reply from MALI Homeware

Hi Sutinee,

Thank you so much for leaving us such a wonderful review for our small business, we are so pleased you love your new item - this has made our day!

We look forward to welcoming you again!

MALI Homeware
Customer Services

Rated 5 out of 5 stars

Amazing service

So happy with their service and product quality. Would definitely order again!

May 20, 2022
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Reply from MALI Homeware

Hi Alice,

Thank you so much for leaving a review, we are so pleased you're happy with your new item and our service! We look forward to welcoming you in the future!

MALI Homeware
Customer Services

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Rated 5 out of 5 stars

Really happy with the product and…

Really happy with the product and customer service.

May 20, 2022
MALI Homeware logo

Reply from MALI Homeware

Hi Clair,

We are so pleased to see how happy you are with the product and service, thank you so much for taking the time to let us know!

MALI Homeware
Customer Services

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