I advise you to call and make sure they have what you want before you order. I ordered a costume and the next day they emailed me saying they don’t have it. I asked for a refund and was told to pick s... See more
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So far I've had 2 orders from Mallzee, the second order I had a refund on 1 item as it wasn't in stock but it was sorted out immediately by a lovely woman called Tania. I like the swiping left or righ... See more
Mallzee is a fantastic app with a very easy checkout system which is very trustworthy. Plus their customer service is really good, fast in getting back to you and efficient in addressing your issues.... See more
Company replied
Related to Loststock: Terrible company very poor experience with them
Company details
Information provided by various external sources
Mallzee is a personal shopping application that allows online shoppers with a smartphone to browse thousands of products from over 150 fashion brands.
Contact info
Edinburgh, United Kingdom
- mallzee.com
1.6
Bad
31 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I advise you to call and make sure they…
I advise you to call and make sure they have what you want before you order. I ordered a costume and the next day they emailed me saying they don’t have it. I asked for a refund and was told to pick something else and that they will keep partial of my refund if I don’t because they losing money.
October 18, 2025
Unprompted review
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The best website to buy something you…
The best website to buy something you know you want. Returns are hard though
January 13, 2021
Unprompted review
Great site
Never had any issues with this site, quick, free delivery, they’re online chat helpline has helped me out (even though the issue was my own fault) highly recommend.
November 7, 2020
Unprompted review
Related to Loststock
Related to Loststock: Terrible company very poor experience with them
November 6, 2020
Unprompted review
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So far I've had 2 orders from Mallzee
So far I've had 2 orders from Mallzee, the second order I had a refund on 1 item as it wasn't in stock but it was sorted out immediately by a lovely woman called Tania. I like the swiping left or right and there are so many different brands to order from and the prices are fantastic plus you get free postage. I would recommend Mallzee and I will be buying from them again.
June 8, 2020
Unprompted review
Very fast and reliable Delivery.
May 15, 2020
Unprompted review
Love! All the best brands.
Love this app. All the brands that I normally shop for plus I discover new ones all the time, just ordered some new Levi’s which I can’t wait to get! Customer service was super helpful too, definitely recommend.
May 9, 2020
Unprompted review
Excellent personal and very important…
Excellent personal and very important information from malaze. Thank you so much for your understanding and helping. ❤️❤️❤️❤️
April 19, 2020
Unprompted review
Reply from Mallzee
Hey Janka! Thanks very much for your review, we are thrilled to hear that you feel like you had personal experience with our team, and the right information got to you. Hope to speak soon!
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Great experience!
The app and customer service are on top level. Everything you need is in one place, with great deals on top of that. Absolutely great experience!
April 5, 2020
Unprompted review
Reply from Mallzee
Hey Misia! Thank you so much for your review, it's fantastic to hear that you've had a good experience with Mallzee and found some great deals!
Reply from Mallzee
Hey Filip! Thank you for taking the time to leave a review, it's great to hear you found Mallzee easy to use. Hope you're well, speak soon!
Great app
Great app, great customer service. Everything is in one place, no need for browsing countless websites and apps!
March 31, 2020
Unprompted review
Reply from Mallzee
Hey Joanna, thank you so much for your review! That's exactly why we make Mallzee, to save you time. Hope to speak soon.
No need to shop on any other shopping…
No need to shop on any other shopping app
It’s all there with Mallzee!
Love it!
March 25, 2020
Unprompted review
Reply from Mallzee
Thank you so much for your review! We really appreciate you taking the time. We'd love to hear any feedback or suggestions you might have, speak soon!
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Reply from Mallzee
Hey Hannah, thank you for your review! It's lovely to hear you've had a great customer service experience with Mallzee.
Reply from Mallzee
Thank you so much for your review, Jacqueline! Hope to see you shopping again soon.
Excellent!very easy to use.Will…
Excellent!very easy to use.Will certainly use Mallzee again.
March 18, 2020
Unprompted review
Reply from Mallzee
Hey Frank! Thank you so much for your review of Mallzee, we look forward to seeing you shop with us again soon!
It’s too nice
March 18, 2020
Unprompted review
Reply from Mallzee
Hey Raghad! That's so kind of you to say, thanks for your review!
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Fabulous shopping site
I always find myself a bargain with the added bonus of free delivery!
March 18, 2020
Unprompted review
Reply from Mallzee
Hey Julie! Thank you so much for your review, we love that you're finding good bargains on Mallzee. Happy shopping!
Such a convenient website the mallzee…
Such a convenient website the mallzee Scottish team is so helpful
March 6, 2020
Unprompted review
Reply from Mallzee
Hey Amrit! Thank you very much for your review, it's great to hear our team was able to help you when you needed. Speak soon!
Amazing assistance !
March 3, 2020
Unprompted review
Reply from Mallzee
Hey Kristina! It's lovely to hear that you've had great assistance from the Mallzee Customer Service team! We really appreciate your review, thanks!
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