Paul helped us in setting up a social media strategy and we’re very happy with the exhaustive outcome: we’ve got concrete guidelines, and concrete examples to follow when we start posting. Paul was ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've just got my first job via Malt and I'm really happy. 10% service fee is a bit steep but I had my first contact with customer service today (warning about a possible scam) and I got a quick and de... See more
Company replied
Very good experience with Alima in customer relations. I had a problem with one of my documents in my company set up. Alima and her team reached out to me and proactively solved the issue without me h... See more
A service that’s utterly useless. They market themselves as a freelance marketplace, but the likelihood of finding a client on this platform is virtually zero. I’ve been registered for ov... See more
Company replied
Company details
- Online Marketplace
- Business and IT Consulting Agency
- Business to Business Service
- Employment Search Service
- Human Resource Consulting
- Recruitment Service
Written by the company
Les entreprises et organisations ont plus que jamais besoin de ressources externes et d'outils numériques pour réussir leur transformation et atteindre leurs objectifs. De plus en plus de personnes décident de prendre leur destin en main et de se lancer dans l'aventure entrepreneuriale qu'est "devenir freelance". C'est de tout cela qu'est née Malt : une plateforme digitale sur laquelle plus de 550k freelances européens mettent leur expertise au service d'entreprises de toute taille et de tout secteur. Nous avons créé un espace qui permet à tous de sécuriser et centraliser les projets grâce à différents outils mis à disposition (envoi de devis et de factures, vérification des documents légaux, paiement rapide et sécurisé...).
Contact info
241 rue St Denis, 75002, Paris, France
- support@malt.com
- malt.fr
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fonctionnement simple et facile.
February 2, 2023
Advertisement
Not very impressed
After endlessly uploading documents and not being told why they weren't working, Malt informed me that my perfectly good Belgian ID documents were "fraudulent". I must let the commune know! In the meantime, they don't follow local laws about having the legal documentation in all Belgian languages (ie, also in French and German). They certainly come across as incompetent.
January 17, 2023
Unprompted review
Reply from Malt
Hello,
We are sorry that your experience on our platform was impacted when filling out your legal documents. Our payment partner who is in charge of validating these documents is quite picky about the format, the dates of issue...
I invite you to contact our support team so that they can guide you to finalize the validation of your profile. (support@malt.be)
The Malt team
What a very good plateform to work for !
I have been using Malt for a cupple of years now. Thanks to them i Have had the opportunity to find some customers and thanks to them to, we work together ! As a member of the sourcing team, I helped the sales to feel the need of their customers. Human is the center of our priorities.
Thank your Malt for your trust, we made pretty good job ;)
to be continued !
July 29, 2022
Unprompted review
I have realized my first mission…
I have realized my first mission yesterday. It went well. I like the platform, I had 3 demands, decline one and half and sign the third one.
July 20, 2022
Unprompted review
Gain more clients
The platform is incredible! I never thought I would be able to generate so much business since the beginning of the year.
However, I would like to work more and have more missions. Unfortunately, I can't do anything else but wait for the clients to show up. A new feature perhaps?
July 11, 2022
Unprompted review
Advertisement
Very good experience with the client and the Malt Team
I've been working on Malt with the Open malt. All the set up was smooth both with my client and the malt team!! Highly reccommend the platform and the mobile app.
Thanks
July 11, 2022
Unprompted review
Finding the right person for the job
While I have been able to locate and employ cameramen around France successfully, Malt has never generated any work for me. I'm a coach offering media training.
July 11, 2022
Unprompted review
Very happy to work with Malt except…
Very happy to work with Malt except when I'm contacted by dishonest clients. Thank you to care.
July 11, 2022
Unprompted review
Malt is an amazing platform that…
Malt is an amazing platform that connects freelancers & businesses. I subscribed last year & had the chance to work with great clients on very interesting projects. 100% recommend.
May 13, 2022
Unprompted review
Advertisement
The best customer support I have come…
The best customer support I have come across in a while. Well done!
January 20, 2022
Unprompted review
La qualité du customer experience…
La qualité du customer experience representative
Thanks Margaux T !
January 19, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.