This was my first time ordering from Mama kana. I live in the UK and I have to say I’m genuinely impressed with the quality. Everything exceeded my expectations, it’s easily a 10/10 for me. On top of... See more
Company replied
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Ordered from this website/ company as my usual from Spain was having logistical issues and what can I say, they're now my go-to people for CBD products! Will ONLY be using these guys from now on, the... See more
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I had a wonderful experience. The delivery takes a bit longer but the quality of the product and the price is worth it. The communication is also great and the team helps you very fast with whatever... See more
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Made up an accidental order of duplicate products. Meant to only buy 1 but accidentally bought 3 in total. Messaged support trough email, and with no hesitation my misplaced order was return... See more
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Company details
Written by the company
Mama Kana est un CBD shop français familial, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD Mama Kana ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
105 rue raymond barbet, 92000, Nanterre, France
- 01 88 81 21 02
- contact@mamakana.com
- mamakana.com
Breach of guidelines
Avoid this shop!!!
⸻
I returned two orders to this shop, both confirmed as delivered on February 2nd.
It has now been over 3 weeks and I have received:
• no refund
• no confirmation of receipt
• no response to my email sent 2 weeks ago
I even paid 12€ for return shipping, and since then I have been completely ignored.
This is extremely unprofessional and unacceptable. At this point, it feels like they are simply avoiding refunds.
I will now proceed with a chargeback and escalate this case further.
Avoid this shop.
March 26, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you for your message. We are surprised by your review, as it does not reflect the actual handling of your request.
First of all, your refund has been processed by our customer service team approximately one hour ago.
Regarding your previous communications, your email from 14/02 was answered within 2 days, your email from 16/02 was answered the same day, and your message sent today at 10:59 was replied to within a few hours. We therefore cannot confirm a lack of response from our side.
We understand that waiting for a refund can be frustrating, especially after covering return shipping costs, but your case has been handled within normal processing timelines.
We kindly ask you to reconsider your review so that it accurately reflects the situation. Please note that, under European regulations regarding misleading or harmful statements (notably Directive (EU) 2019/2161 on unfair commercial practices), publishing inaccurate claims that may damage a business can have legal implications.
We remain available if you wish to discuss this further.
Reply from Mama Kana CBD
Hello Bruno,
Thank you very much for your message, we’re really happy to hear that you enjoyed your experience so much.
Your feedback means a lot to us.
avec toute la bienveillance de la Mamafamille
Best customer service and guslity…
Best customer service and guslity products
March 22, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your kind feedback. We are delighted to hear that you appreciated both our customer service and the quality of our products.
Your satisfaction is our top priority, and your comments truly motivate our team.
We look forward to serving you again soon.
I have ordered CBD oil 20%
I have ordered CBD oil 20%. I have received the order roughly in a week after placing the order. Everything looked good, nothing to complain about except the most important part - CDB is absolutely ineffective. On a website you can read it should promote restful sleep, help with fatigue and anxiety. It does not work at all. Like absolutely nothing. I would like to highlight i have had zero experience with cannabis related products in my entire life. You would do better by buying melatonin to have a restful sleep imo. Very underwhelming experience. But hey we are all different right? Probably you are one of that rare person who can magnificently feel smth out of this lol
February 23, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Andrii,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the product did not meet your expectations, especially regarding sleep and relaxation.
Every person can respond differently to CBD, depending on their sensitivity, habits, and individual needs. That said, we fully understand your disappointment.
We also regret that you did not contact our customer service team before posting your review, as we would have gladly taken the time to discuss your experience with you directly and look for a suitable solution together.
Please feel free to write to us so we can assist you personally.
Great quality for the price.
February 16, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Carlos,
Thank you very much for your message and for sharing your experience. We’re really happy to hear that you appreciate the quality of our products and the value we strive to offer.
Your feedback means a lot to our whole team.
Best regards,
Great products at affordable prices
I've been purchasing from MamaKana for over a year now. Products are high quality overall and I think prices are unmatched across the web, especially CBD oils. Strongly recommend.
March 9, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your message and for your loyalty over the past year. We’re truly happy to know that you appreciate the quality of our products and the value we strive to offer, especially for our CBD oils.
Your recommendation means a lot to our whole team and motivates us to keep providing the best possible products and service.
I'm satisfied with MAMA family:)
I'm also very happy with the excellent customer service and quality of the products. I order regularly. I've never been disappointed. Thanks, Mom.
March 15, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Remi,
Thank you very much for your message and for your loyalty. We’re truly happy to hear that you’re satisfied with both our customer service and the quality of our products.
Knowing that you order regularly and have never been disappointed means a lot to our whole team.
Best regards,
Awesome quality and very good prices,go…
Awesome quality and very good prices,go for it!
March 8, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Spiros,
Thank you very much for your message and for taking the time to share your experience. We’re delighted to hear that you appreciate the quality of our products as well as our prices.
Your recommendation means a lot to our team and motivates us to continue offering the best possible experience.
Reply from Mama Kana CBD
Hello,
Thank you very much for your kind message. We’re truly happy to hear that you love our products and that you had a great experience with them.
Your support means a lot to our whole team and encourages us to keep offering the best quality products and service possible.
Best regards,
Good Shop with great discounts and…
Good Shop with great discounts, promotions and special offers like currently 100g Trim extra on orders above 100€!!!
February 23, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Benedikt,
Thank you very much for your feedback and for your recommendation. We’re glad to hear that you appreciate our discounts, promotions, and special offers.
Your support means a lot to our team.
With all the kindness of the Mama Family,
Amazing quality perfect for food…
Amazing quality perfect for food cooking a tea
March 12, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Ben,
Thank you very much for your feedback. We’re glad to hear that you appreciate the quality of our products and that they suit your use, whether for cooking or preparing tea.
Your support means a lot to our team.
With all the kindness of the Mama Family,
I have only just found this store…
I have only just found this store products look good will update when I receive my order
March 12, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Paul,
Thank you for your message and for choosing our store. We’re glad to hear that our products caught your interest and we hope your order will fully meet your expectations once received.
We look forward to hearing your feedback.
With all the kindness of the Mama Family,
Great shopping experience
Great shopping experience, really easy to use and I am looking forward to ordering more products from this page.
March 11, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your feedback. We’re delighted to hear that you had a great shopping experience and found the website easy to use.
We look forward to serving you again and hope you will continue to enjoy our products.
Kind regards,
Reply from Mama Kana CBD
Hello Juan,
Thank you for your feedback. We’re pleased to hear that you are satisfied with the product quality and the delivery times.
Your support is greatly appreciated by our team.
Kind regards,
Good products at great prices and great…
Good products at great prices and great promotions
March 8, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Patricia,
Thank you very much for your message. We are delighted to know that you appreciate the quality of our products, our prices, and the promotions we offer. Your feedback means a lot to our team.
avec toute la bienveillance de la Mamafamille
very good products very good service
March 5, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your feedback.
We’re really glad to hear that you’re satisfied with both the products and the service. Providing quality products along with reliable support is something we work hard to maintain.
Thank you again for your trust and for taking the time to share your experience. We look forward to serving you again soon.
Top Shop
Bought off these guys very helpful very much recommend 👌
February 14, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Steven,
Thank you very much for your kind feedback.
We’re really glad to hear that you found our team helpful and that your experience with us was a positive one. Your recommendation means a lot to us.
Thank you again for your trust, and we look forward to serving you again in the future.
Great Experience!
Delivery is great and for the price, the products are really sweet, got some amazing trips and customer service is awesome!
February 28, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Leonardo,
Thank you very much for your great feedback.
We’re really glad to hear that you’re happy with the delivery, the pricing, and the overall quality of the products. It’s also fantastic to know that you’ve had positive experiences and that our customer service met your expectations. Providing both value and support is something we take very seriously.
We truly appreciate your trust and your kind words. Looking forward to serving you again soon.
Cheap and Amazing quality flowers
Cheap and Amazing quality flowers. Always with good packaging
March 1, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Alexandre,
Thank you very much for your kind words.
We’re really glad to hear that you’re happy with the quality of the flowers and that you find the pricing fair. It’s also great to know that the packaging meets your expectations, as we put a lot of care into making sure orders arrive properly protected and presented.
We truly appreciate your support and look forward to serving you again soon.
Ordered several times with Mama Kana, very satisfied.…
Ordered several times with Mama Kana thus far, and I'm very satisfied. Quality of the flowers is very good, and the 2 testers I get with every order a very nice. I also highly appreciate the doubling of orders. I will definitely continue ordering at Mama Kana in the future!
February 1, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Mark,
Thank you very much for your continued trust and for ordering with us several times already. It truly means a lot to know that you remain very satisfied with your experience.
We’re delighted to hear that you appreciate the quality of the flowers and enjoy the testers included with your orders. It’s always our intention to let our customers discover new products and feel valued. We’re also glad that the order-doubling offer has been a positive point for you.
Your loyalty and kind words genuinely motivate our whole team. We look forward to continuing to provide you with the same level of quality and service in your future orders.
Thank you again for your support.
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