mambo.cc Reviews 249

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, often highlighting the excellent fabric, vibrant colors, and overall craftsmanship. Many appreciate the accurate sizing and the appealing designs, with some noting a return to the high standards of previous collections. The delivery service is frequently praised for its speed and efficiency, even for international orders. However, some customers also noted issues with their orders, including stained items, pixelated poster quality, and incorrect sizing or warped prints on t-shirts. A few other people also felt that the customer service was not always helpful when addressing these problems, leading to delays in receiving replacements.

What people talk about most

Product

People report positive experiences with product, with many customers expressing delight and satisfaction with... See more

Quality

Consumers find quality to be positive, with many praising the great quality of products like hoodies and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and swift delivery of... See more

Order

Customers had ambiguous experiences with their orders, with some expressing satisfaction with the products... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the brilliant service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the design of this t shirt, true to size. Quality fabric, not thin. Sustainable cotton is always a winner. Excellent communication while in. transit.

Rated 5 out of 5 stars

MAMBO company is reliable, great costumer service. I bought a t shirt and it is very well made ,perfect colours, soft , I am thinking to buy another one . Thank you !!

Rated 5 out of 5 stars

It was so great that you allowed me to cancel, get a refund and then reorder so I could have the funky Tshirt sent directly to my brother in England. It arrived ON his birthday and he was really del... See more

Rated 5 out of 5 stars

great quality product, good sizing, quick delivery. i bought my brother a mambo t-shirt 30 years ago which unbelievably he still wears! He says the latest gift is really good quality too and nice desi... See more



Contact info

4.2

Great

TrustScore 4 out of 5

249 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Try harder to save the brand.

I've had a lot of Mambo gear, mainly in the 90s- t's jumpers, watches, key rings etc. I know the company has gone through change and some bad times so my review is based on what I've recently bought- 2 t's 1 base ball cap. Cap was nice material and logo but the fit was awful- lop sided and ill fitting. Their response was it's a baggy fit, no, it was made wrong. 2 t's are ok but not worth £35. The print is sketchy, the material is what you expect on a low to mid range garment circa £15-£20. Delivery is slow but it does state that on the website. Return of the cap was free, refund took a couple of weeks. Mambo are farming the garments out to whom ever can provide the most economically justifiable make and print costs. Evident from the non descript labels where it used to be Mambo labels. This doesn't bode well for the brand, I sincerely hope they can pull it around. For reference I stil have my Mambo Dog Face t by Reg Mombassa I bought in 1991-2 which was amazing quality all round.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

MAMBO company is reliable

MAMBO company is reliable, great costumer service. I bought a t shirt and it is very well made ,perfect colours, soft , I am thinking to buy another one . Thank you !!

August 22, 2025
Rated 5 out of 5 stars

Sizing improved…

Clearly you have got a new manufacturer since I last purchased. The sizes are bigger and hang like old t shirts and not wet suit tops.

August 7, 2025
Rated 1 out of 5 stars

Difficult one here

Difficult one here, ordered 2 t-shirts from mambo- 8 days ago and paid Royal mail 48hr delivery costs - tried to track delivery status through the Shop app - didn't work.
Sent multiple emails through website function and directly, no reply to acknowledge receipt of my enquiry.
Hard to rate anything better than poor.
If delivery is going to be very slow then be very clear to customers on the website (eg 2 weeks delivery time is standard) so an informed decision can be made before buying.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Poster quality was terrible all…

Poster quality was terrible all pixelated, literally a scan of a poster or an image scaled up from the web. When I reached out to them for a refund I didn't hear back. It's not legit Mambo

June 13, 2025
mambo.cc logo

Reply from mambo.cc

Hi Jason, I' sorry to hear you didn't like your posters, they are original art files printed as posters, so it sounds more like a glitch than anything else. We'll drop you an email and put this right ASAP. Mambo art is designed to hung proudly, and only maximum resolution should apply here.

Rated 1 out of 5 stars

Zero customer care

I ordered 3 items, 2 were fab, but one had a big black stain on it.

I wanted a replacement as the item is nice, but after a week of trying to contact them to arrange a return I have given up.

A shame because the products are generally solid, but zero answer of 5 emails is really poor.

Cue a patronising reply from the company - but a poor effort guys whatever attempted witty retort you propose.

1 potentially loyal customer down

June 19, 2025
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi Emlyn, This is embarrassing, and I will do my very best not to patronise you or attempt a witty retort, as our service here really did not cut the mustard. I'm sorry one of your items had a stain, I would suspect that is ink or oil from the print machine which can sometimes happen, but we should have caught that and not sent it out. Usually our quality control people are top notch, so I'm sorry that one slipped through, we will of course look after you here, so expect an email from us shortly and we will put that right. On your five emails, it was another bad day at the Mambo office and we had some issues with our tech and too many good emails got blocked by our spam filter. The battle against the bots continues. We've dialled it down now and back to normal, so that will not happen again. We LOVE emails from customers and fans, even the not-so-good ones, and we don't want to miss a single one. Emails are well and truly fixed, so from here on in, we're back to normal. Please keep eyes on your inbox from us and we'll sort out the rest.

Rated 4 out of 5 stars

Very good but a bit ch-ching!…

Very good quality and postage and delivery was good. Although, comparative brands such as quicksilver and billabong are a fair bit cheaper. But, then again, it’s good to still have mambo on the scene.

April 14, 2025
Rated 4 out of 5 stars

Guys.

Guys.
I had some great Mambo design's from back in the early 90's maybe be even 80's.
Could you please do some old classic releases for old farts like me.

April 14, 2025
Rated 5 out of 5 stars

Very serious and responsive company.

I mainly appreciate the quality and originality of the products.
I am looking forward to other varieties of products, for example underwear, socks, jackets...
In any case, I am delighted to be part of the Mambo team.
Bravo à toute l’équipe et coucou à Cara.

February 4, 2025

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