MammaBump Reviews 1,614

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 515 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their comfort and effectiveness, especially the postpartum briefs and belly bands. Many also highlight the excellent customer service, describing the team as helpful, responsive, and accommodating, particularly when addressing sizing issues or exchanges. However, some people were dissatisfied with the delivery service, reporting significant delays and longer shipping times than advertised. A few other people also felt that the sizing of products was often inaccurate, leading to the need for exchanges. Additionally, some customers experienced issues with certain products, such as the breast pump, citing weak suction or missing components, and a minority expressed concerns about the origin and quality of some items.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the quality of postpartum products like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers report significant issues with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the team for being kind,... See more

Quality

Users describe positive interactions with quality. Many customers are impressed with the high quality of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve ordered the nursing bras and the belly band, unfortunately the size was a bit small. Upon contacting customer service they have offered to replace immediately. Glad they are quick to respond and... See more

Rated 4 out of 5 stars

I ordered the postpartum belly band, unfortunately I ordered the wrong size. The service team were quick to respond and offered the new send straight away with right size.looking forward to using the... See more

Rated 4 out of 5 stars

The nursing bra is great but was way to small ordered a M, appears to be a quality material and can’t wait to get the proper size in replacement in a xl. Thank you Mammabump!

Rated 4 out of 5 stars

The sizing is definitely described wrong on the website. I’m a US pant size 4 and ordered a small belly band. But when measuring my waist I actually need a large. Very confusing. So now I’m replacing... See more


Company details

  1. Maternity Store

Written by the company

Maternity and postpartum support products. Suitable after c-section & natural childbirth.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great company!

It has been so nice to work with this company. I had a c-section in March and the belly band has been exactly what I need to help in the healing process. I ordered the wrong size originally and reached out to the company. They got back to me right away and helped me to get the correct size. I am very impressed with them.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Luna pump issues

Bought the Luna pump. Took 3 weeks to be delivered FROM CHINA even though it says within a week on their website! I wanted to return it, and emailed them before it got delivered so I had time stamps on file. They said no because of their refund policy. Which is hidden on a separate page!! They “offered” a 30 percent refund instead. AND then proceeds to refund me 20 percent that hasn’t come in yet.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

My parcel was delayed and I was pretty…

My parcel was delayed and I was pretty annoyed bc I needed the soothing briefs after my c-section. Customer service was actually lovely tho, kept me updated and helped sort a replacement. Rare to get support that actually cares these days.

March 19, 2026
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Rated 1 out of 5 stars

If i could give 0 i would

If i could give 0 i would. They advertise delivery within 3-5 business days my order still hasn’t arrived tried to contact they haven’t sorted yet. It is misleading and faulse advertising

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Second Review

Did a review before but I will do another one. Got my panties quickly. Tried on a pair. Happy to say they were to large. Company stated they would send new size and no return. Pass the larger ones onto another Mom. Gracious. Thank you.

March 26, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAMMER!!!

SCAMMER!!!

I ordered and its been month and didn't received product.Contacted their support every single day but no response.Its really frustrated and its huge amount gone without aby purpose.Now I need to work with bank to dispute abd another frustrating process for new moms. Don't fall on rgis trap and other positive reviews might be from their team itself..Be aware

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mamma bump postpartum belly band is…

Mamma bump postpartum belly band is good in quality, breathable and easier to use!. A must have essential for all the mamma's out there.

Their services are good, prompt in replying and provide customer with ease of mind after their purchase ! They do offer free for exchange and timely delivery !

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

0 stars actually!

0 stars actually!
I ordered some items for the postpartum period 3 weeks ago now, and still haven’t received anything. No one from the company reached out to explain any delays, and when I contacted them I only received a clearly AI bullshit reply. This has been really upsetting as I was looking forward to receiving items to help me with my recovery from a c section, including heat/ice packs for my incision and heated breast pads for painful engorgement, as well as a breast pump and post partum underwear. I wish I had read the trust pilot reviews before ordering: clearly a scam website and the positive reviews read as fake. Don’t order from this company! So awful that they are doing this to women who have enough to deal with pregnancy and childbirth and who are in a vulnerable position. Shameful.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping tbh

Fast shipping tbh. I wasnt expecting it that quick. Ordered the silver cups and soothing briefs and they got here in just a few days. Big relief bc I needed them ASAP.

March 26, 2026
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Rated 4 out of 5 stars

Highly recommend

I had a very positive experience with Mummabump. Their team was prompt in responding to my enquiry and demonstrated excellent customer service throughout the process. They kindly offered to send a replacement belly band in a larger size, which was greatly appreciated. The quality of their belly band is exceptional. I would recommend sizing up, as I initially ordered my pre-pregnancy size. Highly recommend.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading return policy

I ordered the breast bump which took ages to arrive. In this time, my milk dried up so I didn’t need the pump anymore. I did not open the package and emailed the company to ask if I can return it. I was given some nonsense reason about strict hygiene which is why they can’t accept a return which is ridiculous as the package is completely sealed and not opened. What’s more misleading is that they don’t make this clear on their return policy on their website and instead mislead customers to thinking they have the option to return it. I checked the policy before ordering in case I had to return it for any reason.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

MammaBump is a scam website and I’d…

MammaBump is a scam website and I’d advise anyone to NOT purchase from them. Positive reviews surely are fake? Targeting woman at a pretty vulnerable time in their lives (pregnancy and postpartum) is a new form of low. Consider your hard earned $ gone if you buy with them and your ‘purchased’ items to not ever land in your hands.
Going to start a formal complaint / report against this company. I'd encourage anyone in the same boat to do the same!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Belly band replacement

I bought 2 pairs of soothing briefs and a belly band before I give birth through C-Section to help me in my post partum. I love the soothing briefs. The fabric feels nice and I feel comfortable wearing them. Unfortunately, I ordered the wrong size for the belly band though I followed the sizing chart. I reached out to the team and they helped me to get the replacement. The customer service is great.

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered the Mammabump belly wrap and…

I ordered the Mammabump belly wrap and the quality feels amazing. I ordered the incorrect colour and size and had to email their support team. They responded promptly and was able to assist me right away with a replacement! I can't wait to receive the replacement and wear it as I recover from my c-section. I also look forward to wearing this wrap as I begin my fitness journey again as it will give great support and compression!

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

Online order experience

I had bought a XL pair of soothing briefs from Mummabump. The fabric of the briefs seemed really comfortable but the size seemed too big for me. I ended up reaching out to the support team who were really quick to respond and agreed to send over the correct size for me within the next few days.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the post partum briefs…

I purchased the post partum briefs which are so comfy and soft - especially on my c section wound. I also ordered the belly band which is a little small - however mamma bump are sending a replacement out to me.

March 30, 2026
Unprompted review

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