Manamanx Limited Reviews 

239
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally professional, knowledgeable, and welcoming during car purchases, making interactions very pleasant. Consumers deeply appreciate the smooth user experience, noting that transactions are completely straightforward, fast, and stress-free from the initial viewing to the final handover. However, some customers also noted that vehicles developed unexpected mechanical problems or hidden faults shortly after driving them home from the dealership. Reviewers expressed deep frustration regarding poor after-sales support, stating they encountered major difficulties and unhelpful responses when trying to get these issues resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are knowledgeable, welcoming,... See more

Service

Consumers find service to be positive, highlighting welcoming staff who explained warranty options and guided... See more

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with pristine... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

User experience

Users describe satisfaction with user experience, highlighting professional staff, clear communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... See more

Company replied

Rated 5 out of 5 stars

Simon helped us with the purchase of our new car. Everything was straight forward and easy, including fast tracking a recall and the car being ready in a week! He ran through all the finance options a... See more

Company replied

Rated 5 out of 5 stars

Bought my car from Manamanx after weeks of research.. would definitely recommend them, they have a wide variety of prestige cars. I received brilliant service from Simon who was very helpful and guide... See more

Company replied

Rated 5 out of 5 stars

On visiting the site on the first time I was taken back by the range of cars to view with no pressure from the sales person. Found a car that suited my requirements made contact in the morning for... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(239)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience

Jordan was an exeptional salesman, right down to details and accommodated our evey need and concern!

February 14, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the wonderful feedback! We’re thrilled Jorden could provide such attentive service and take care of every need and concern.

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Rated 5 out of 5 stars

I had an excellent experience at the…

I had an excellent experience at the dealership thanks to Jordan. He was incredibly helpful and friendly throughout the entire process, making sure I felt completely comfortable with both the car and the deal he was offering. He showed real patience with me and my uncle — answering every question we had and even putting up with our terrible jokes.

Jordan truly made the whole experience easy and stress‑free. I couldn’t have asked for better service.

February 14, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re delighted Jorden could make the whole process easy, stress-free, and even enjoyable for you and your uncle.

We really appreciate your kind words — it means a lot to the team, and we hope you’re loving your new car!

Rated 5 out of 5 stars

Bought a car from Manamanx

Bought a car from Manamanx. Had a few unforseen issues. Issac and the team went above and beyond to resolve them. Very happy with my purchase and the service offered. Thank you again Isac.

February 13, 2026
Unprompted review
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Reply from Manamanx Limited

Thank you for your kind words! We’re glad Isaac and the team could go above and beyond to resolve the issues and make your experience a positive one.

We’re thrilled you’re happy with your car and our service.

Rated 5 out of 5 stars

Very Happy 5*

Jordan was so professional, helpfull and brilliant. He helped me with all the paperworks before i got to their office. The car was in good shape, car history was up to date and I will definitely recommend them. 5* for me.

Izundu

February 13, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled Jorden could make everything smooth and easy, and that you’re happy with your car.

Rated 5 out of 5 stars

Great experience

Simon is very knowledgeable, he explained everything in depth and made the buying process very easy. Thank you!

February 13, 2026
Unprompted review
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Reply from Manamanx Limited

Thank you for your kind words! We’re thrilled Simon could make the process easy and clear for you.

We really appreciate your feedback.

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Rated 5 out of 5 stars

Purchased a car from Simon today

Purchased a car from Simon today. Lovely gentleman, explained everything in detail, broke everything down so it was easily understood. Gave a good part exchange on our car. Would highly recommend. A very pleasant purchasing experience.

February 10, 2026
Unprompted review
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Reply from Manamanx Limited

Thank you for the wonderful review! We’re delighted Simon could make your purchase clear, easy, and enjoyable, and that you were happy with the part exchange.

Your recommendation means a lot.

Rated 5 out of 5 stars

Bought a lovely car sold by Steve

Bought a lovely car sold by Steve, absolute pleasure and really professional end to end care. 5 out of 5

February 12, 2026
Unprompted review
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Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled to hear you enjoyed a professional, smooth experience with Steve.

We really appreciate your kind words. 🚗

Rated 5 out of 5 stars

Really helpful sales team

Really helpful sales team. Went through everything. Answered questions & made whole process easy.

February 12, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the great feedback! We’re glad our sales team could make the process easy and answer all your questions.

Rated 2 out of 5 stars

Keep your eyes open

I’ll keep this factual and balanced - The car itself drives well and broadly matched the description. The initial buying process was straightforward enough.

However, the overall preparation and aftersales experience have been disappointing.

Firstly, the vehicle clearly hadn’t been properly prepped. The paint was heavily swirled and in poor cosmetic condition, and the wheel arches were full of mud, not what you expect when collecting a £20k+ car from a dealer.

I also paid £299 for an AA inspection arranged through the dealership. In hindsight, this didn’t add much value.

Within days of purchase the rear wiper arm failed (the internal plastic mount had snapped and the blade had simply been placed back on) and while the car was at Audi for a DSG service, corrosion on the offside rear lower spring mount was identified and categorised as needing immediate repair.

These weren’t new developments; they were present at the point of sale.

When raised, the dealership relied heavily on the car being “roadworthy” and the fact it had passed its MOT, as well as the AA inspection. In my view, that misses the point. This was about preparation and satisfactory quality, not whether the car could technically be driven home.

Staff were polite, but responsibility was deflected rather than resolved, and I’ve had to arrange and fund repairs independently.

The car drives well, but I would strongly advise future buyers to arrange their own truly independent inspection and inspect preparation and cosmetic condition very closely as well as budget for post-sale work.

Not a terrible experience but not what I expected when buying from a dealer rather than privately.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Im really impressed with the service…

Im really impressed with the service Jorden answered all my questions and was very polite. Excellent customer service would highly recommend.

February 11, 2026
Unprompted review
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Reply from Manamanx Limited

Thank you for your kind words! We’re delighted Jorden could provide such helpful and polite support.

Your recommendation means a lot — we really appreciate it.

Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience purchasing my car, and I would especially like to commend Jorden for his outstanding support throughout the entire process. From start to finish, he was professional, patient, and incredibly helpful. He guided me through every step, ensured all my questions were answered, and stayed fully involved until everything was completed and I was able to drive away with my car.

His dedication and commitment to customer satisfaction truly stood out. I felt supported and confident in my purchase because of his expertise and attention to detail.

I highly recommend Manamanx Company to anyone looking for a quality vehicle and a smooth buying experience. If you want the best car specialist, ask for Jorden you won’t be disappointed.

February 9, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled to hear Jorden made your car-buying experience so smooth and enjoyable.

Your kind words mean a lot — we’ll be sure to pass them on to him. Enjoy your new car, and thanks for recommending Manamanx!

Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with Steve cornelius who has helped me find the perfect car. Was very fast and efficient. Regular contact with updates on the car.
Thank you for finding me my car

February 11, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your fantastic review! We’re delighted Steve could help you find the perfect car so quickly and keep you updated throughout.

We really appreciate your kind words.

Rated 5 out of 5 stars

Five stars for the team at Manamanx…

Five stars for the team at Manamanx Limited! I’m absolutely loving my new Subaru Solterra. A special mention goes to Simon, my sales rep; his professionalism and knowledge were standout. He took the time to answer all my questions and made sure I felt confident with the new tech before driving off the lot. Exceptional service—thanks again, Simon!

February 4, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the amazing review! We’re thrilled to hear you’re loving your new Subaru Solterra and that Simon could make the experience smooth and confident for you.

We’ll be sure to pass on your kind words — it means a lot to the whole team!

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Rated 1 out of 5 stars

The car I purchased broke down

The car I purchased broke down in less than a month following Purchase. Manamanx customer support did NOT support at all despite me contacting them. There were significant issues with the car that the main dealer said were present at time of purchase from Manamanx, This is not a professional company. Customer support is there to deny any responsibility. The claim that cars are covered by an independent AA inspection for customer peace of mind is false.

January 23, 2026
Unprompted review
Rated 4 out of 5 stars

Good quality cars for great prices

Good quality cars for great prices. Thank you for all your help Simon ( williams)

February 9, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the great review! We’re glad you’re happy with your car and that Simon could help you along the way.

Rated 5 out of 5 stars

The overall service was very good the…

The overall service was very good the car was in perfect condidtion and collected this was a very good a simple process and Isaac and Ben very supported and helpful

February 7, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind words! We’re delighted the process was simple and that Isaac and Ben could provide such helpful support.

Rated 5 out of 5 stars

Jorden was an amazing sales person

Jorden was an amazing sales person, knowledgeable and very helpful when purchased my first car, he was very on point with everything including how fast the process took, i will definitely recommend him as well as the company.

February 6, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic feedback! We’re thrilled Jorden could make your first car purchase smooth and enjoyable.

Your recommendation means a lot — we really appreciate it and hope you’re loving your new car! 🚗

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Rated 5 out of 5 stars

Really pleased with the purchase of our…

Really pleased with the purchase of our new car from Steve at Manamanx. Steve was really helpful, took time to explain everything, great service and highly recommended.

February 7, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your lovely review! We’re delighted to hear you’re so pleased with your new car and the service from Steve. He’ll really appreciate your kind words.

Wishing you many happy miles, and thanks again for the recommendation!

Rated 5 out of 5 stars

Very helpful

Very helpful and got me sorted through a difficult proccesss would highly recommend

February 4, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the great feedback! We’re really pleased we could help you.

Rated 5 out of 5 stars

Manamanx - a Great Experience!

Manamanx is a busy, energetic and professional car 'supermarket', where my wife and I were royally looked after by Andy Chapman from the outset. No question was too silly and there was no sense of rush. All our queries were dealt with quickly and professionally. We were impressed with the range and presentation of vehicles too.

February 3, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re so pleased you and your wife felt well looked after by Andy — he’ll be delighted to hear your kind words.

Great to know you enjoyed the relaxed approach and our vehicle selection too. Wishing you many happy miles, and we hope to see you again soon! 🚗

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