Mandate Systems Ltd Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely easy to book appointments and deeply appreciate receiving timely reminders for all of their upcoming regulatory examinations. Reviewers regularly mention that the technical staff are exceptionally professional, polite, and very knowledgeable when providing advice during their scheduled visits. People frequently emphasize how efficiently the technicians carry out their duties, completing required tasks quickly while always keeping the workspace clean and tidy. Consumers also note that the entire service process remains completely smooth from start to finish, causing minimal disruption to daily production and business operations.

What people talk about most

Service

Clients share positive opinions on service, noting that the entire process is smooth, efficient, and... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and easy to deal with across all... See more

Booking process

People report positive experiences with booking process, highlighting that appointments are arranged easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer tha... See more

Company replied

Rated 5 out of 5 stars

The Engineer turned up a little early for the appointment and politely asked if this was ok. He checked with us before turning anything off to make sure it was ok. Went about his work efficiently. A... See more

Company replied

Rated 5 out of 5 stars

All arrangements made without any problems. Engineer arrived on time was given very brief induction and then just got on with the inspection very helpful and knowledgeable when advising about safet... See more

Company replied

Rated 5 out of 5 stars

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer... See more

Company replied


Company details

  1. Mechanical Engineer

Written by the company

Experts in producing Written Scheme of Examination & Statutory Examination, with nearly 30 years experience. Taking the mystery out of the Pressure Systems Safety Regulations 2000 (PSSR) and assisting customers to comply with their statutory duty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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No recent history of asking for reviews

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4.9

All reviews

(298)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

engineer turned up on time very polite…

engineer turned up on time very polite checked that was ok to start the work that needed to be done and let us know when he had finished very professional.

October 2, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

We are thrilled you had a great experience Derek. Thank you for supporting us and your 5* review, we will see you again next year !

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Rated 5 out of 5 stars

Brady came to do a WSE and he helped us…

Brady came to do a WSE and he helped us out enormously. not only did he provide the WSE but went above and beyond sorting out some mischief of our own with a smile on his face and a friendly courteous manner.thank you Brady you’re a true professional, we will follow your advice in the future 😊
- Bio Nature

September 21, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou Emily for your lovely 5 * review, we will defiantly pass these comments onto Brady !

Rated 5 out of 5 stars

Satisfied service.

Booking process was straight forward and the service engineer carried out their duties swiftly/efficiently. Would highly recommend! 👍

September 3, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou Jack for sharing your review with us and a 5*rating, We are delighted to hear that you was happy with our service - it was our pleasure and we look forward to seeing you next year.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with - booking arranged date confirmed engineer arrived on schedule - uploaded to system .

August 21, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou for sharing a great review about your experience with our service ! we do appreciate this.

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Rated 5 out of 5 stars

Mandate have always and do to this day…

Mandate have always and do to this day provide a very professional and efficient service. each engineer we have had over many years have been very experienced and knowledgeable, not only for the task to do but giving good overall advice to assist my team. Information and details have always been second to none, giving all access to documentation and reports, with site drawings provided showing accurate schematic plan and plant details.

August 26, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou Brian for your 5* review, We are delighted that we have provided an excellent service - which is always our aim, We look forward to seeing you next year !

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The entire process was smooth, efficient, and highly professional. I would definitely use Mandate Systems again and would not hesitate to recommend them to others.

August 12, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou for sharing your review with us ! We are pleased you are happy with our service - We look forward to seeing you again next year.

Rated 5 out of 5 stars

Mandate systems provide excellent…

Mandate systems provide excellent service. The engineers are polite and friendly. The communication is excellent and the level of service is superb. Would highly recommend

August 4, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou Ryan for leaving us such an amazing review, We really do appreciate this ! ...

Rated 5 out of 5 stars

Two in a row

This was my second experience with using Mandate, and the experience just as pleasant as the first

August 6, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou Mike for your lovely review .. we really do appreciate it.

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Rated 5 out of 5 stars

Our first WSE

This was our first need for a WSE and Mandate Systems made it an effortless process. Initial contact was with Nicola, who managed to squeeze us in, then on through Marlai in logistics, Deborah in accounts, Richard the engineer and Angela in admin, they were all professional, efficient, and faultless. From first email to having the WSE report took us 3 days...

August 3, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou Mark for taking the time to leave us such a fabulous review.. We pride our self's in doing a great job and it means a lot when customers are happy with our service ! we will see you again next year ..

Rated 5 out of 5 stars

The engineer arrived early and was…

The engineer arrived early and was efficient and professional. We needed to replace a piece of equipment and he thoroughly explained the reasons why this was necessary.

July 27, 2026
Unprompted review
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Reply from Mandate Systems Ltd

Thankyou for taking the time to leave a 5* review, we are glad we have provided an excellent service !

Rated 4 out of 5 stars

Efficient and slick booking process and…

Efficient and slick booking process and engineers were professional and knowledgeable

July 21, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou so much for taking the time to leave us a lovely review - we really do appreciate this !

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Rated 5 out of 5 stars

WSE writing & Examination

We recently engaged this Brady to develop our Written Schemes of Examination, and I was extremely impressed with the quality of the service provided. They demonstrated excellent technical knowledge, professionalism, and attention to detail.
They took the time to thoroughly understand our plant and equipment, clearly explained the requirements, . Communication throughout the process was excellent, and all work was completed efficiently and to a high standard.
I would highly recommend their services to any organisation requiring support with pressure systems compliance, inspections, or Written Schemes of Examination. A knowledgeable and reliable professional who was a pleasure to work with.

July 7, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for taking the time to write this review, we really do appreciate it and will pass on your comments to Brady. See you next year!

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
We booked the WSE with Mandate Systems and within a week, we had the engineer visit us and the report issued.
I would highly recommend Mandate System to any company who is looking for a WSE for their air compressor equipment.

July 6, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou Mark for such a great review, we really do appreciate it !

Rated 5 out of 5 stars

Will always use & recommend Mandate Systems

Very knowledgeable Staff. clean and tidy workmanship. Will always use & recommend mandate systems.

June 19, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for taking the time to leave us a 5* review - we will pass on your lovely comments to all our members of staff !

Rated 5 out of 5 stars

neat work carried out.

Daniel the Engineer turned up,
looked professional, polite, credit to the company!,
highly recommend this company did the work with no issues, kept his work area tidy.

June 10, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou Kieron so much for your 5* rating ! We are trilled you had a great experience with us - and look forward to seeing you again next year.

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Rated 5 out of 5 stars

PSSR

We have previously used Mandate for our PSSR & once again they were really easy to deal with. No complaints at all. Highly recommended.

June 5, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for taking the time to leave us a 5* review, we look forward to dealing with you next year !

Rated 5 out of 5 stars

Good service

We have used Mandate Systems for many years. The annual reminders for the service and the communication up to (and after the visits) is always good and they work around our opening hours with minimal downtime. The engineers are always polite and explain things clearly and give recommendations to help us with the longevity of the system. They are a great partner for us on this equipment.

June 2, 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou Sasha for taking the time to give us a lovely 5* review, we really do appreciate it, We are happy that we have provided an excellent service - and we will see you again next year. !

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