What a wonderful online shop. 2nd time I’ve ordered now and beautiful products at a good price. I will shop here more that’s for sure. Highly recommended. Doesn’t take too long to arrive so worth the... See more
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Best site for cheap deals, if you guys give me freestuff i will promote your stuff a lot trust me you will get a lot more clients but i want to choose what i get
I've made 3 separate purchases in the last week to take advantage of the sales. The site offer a great selection and for my growing teenage boys, it's my new go to site for casual clothing goi... See more
So far, I've bought a pair of trainers and 3 sets of T-shirts. The trainers are comfortable and happy with the look, however, the logo from 2 of my 3 'DKNY' T-shirts came off in the first, 40° wash! V... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- mandm.com
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Products are cheap not good Quality!
Products are cheap not good Quality!
And this company is smart as Thief!
U can order and pay with a lot of ways, Visa, Idael etc, but when u get wrong products and u send it back than u have a problem because you have to pay a ticket and that is only possible with Visa and PayPal. This is fraud!!!!!!!!

Reply from MandM
Alles liep perfect goeie comunicatie en…
Alles liep perfect goeie comunicatie en levering

Reply from MandM

Reply from MandM
It was a great service 👍🏼and the…
It was a great service 👍🏼and the product was good quality 👍🏼

Reply from MandM

Reply from MandM
Because I can make a good selection and…
Because I can make a good selection and choice of the items i want to buy. But i have a complain.The last time i ordered a pair of brown high top sneakers from Superdry instead of left and right sneakers rather what came was all the two were foot sneakers.

Reply from MandM
Sent wrong size article and as per…
Sent wrong size article and as per return policy I have to spend 10 euro to get the right size article

Reply from MandM
Such good value for money!
Such good value for money!
Zero complaints. Great service and kept up-to-date with the shipping. And I've saved a fortune on named brands for fussy teenagers. What's not to love!

Reply from MandM
Great Experience
The quality of the winter coat and other items I ordered are great. They're strong and fits as the size should be. Delivery was quick and the shopping experience was not one with any difficulty. I'll be using them in the future for sure.

Reply from MandM
Goede website en prima prijzen
Goede website en prima prijzen. Levering ging super.

Reply from MandM
There was a problem with the DHL…
There was a problem with the DHL delivery and the customer support refunded the cost and when ordering the same items again they removed the postage fee. Friendly and efficient. Thank you!

Reply from MandM
Very efficient service from order to…
Very efficient service from order to prompt delivery

Reply from MandM
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