What a wonderful online shop. 2nd time I’ve ordered now and beautiful products at a good price. I will shop here more that’s for sure. Highly recommended. Doesn’t take too long to arrive so worth the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best site for cheap deals, if you guys give me freestuff i will promote your stuff a lot trust me you will get a lot more clients but i want to choose what i get
I've made 3 separate purchases in the last week to take advantage of the sales. The site offer a great selection and for my growing teenage boys, it's my new go to site for casual clothing goi... See more
So far, I've bought a pair of trainers and 3 sets of T-shirts. The trainers are comfortable and happy with the look, however, the logo from 2 of my 3 'DKNY' T-shirts came off in the first, 40° wash! V... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- mandm.com
4.3
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MandM
Hi Kisselev,
Thanks for your feedback.
We are very sorry to hear that you are not satisfied with our return policy.
We are not sure what you are referring to. We have a 28-day returns policy. We hope you love your items, but if you're not happy for any reason you can return them to us within 28 days of receipt of the parcel.
Kind regards,
The MandM Team
Genuine Products
Products are exactly as described. Delivery is so quick and I love the discounts! High quality products, what you see is what you get.
July 31, 2023
Reply from MandM
Dear Shan Varens,
Thank you very much for the 5 stars! 🥰
We are very glad to hear that you are so satisfied.
We are looking forward to seeing you again soon on our website. 😎
Best,
The MandM Team ❤
top top super
July 22, 2023
Reply from MandM
Beste klant,
Bedankt voor de fijne review. 🤗
Veel plezier van de aankoop.
We zijn je graag snel weer van dienst. 😁
Groetjes,
Het MandM Team
Reply from MandM
Dear Shang,
Thank you for the great review. 😎
We look forward to welcoming you on our website again.
Have a great day! 🌞
Regards,
The MandM Team
Cheap and brand materials.
April 12, 2023
Reply from MandM
Hi T.C,
Thank you for your review.
We hope you continue to benefit from being one of our
customers for many more years to come.
Have a great day!
Regards,
The MandMDirect Team
Reply from MandM
Beste klant,
Bedankt voor het plaatsen van de review.
Veel plezier van de bestelling en tot snel! 👕
Groeten,
Monique - MandM Direct klantenservice
H00JHA0098508277
Useless scummy company! Don't spend your money here please.... you're not going to get your items or a refund. Just copy & paste automatic replies.....
December 28, 2022
Unprompted review
2 days to deliver everything was as…
2 days to deliver everything was as expected. bough some adidas shoes
July 8, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.