M.Manze Pie & Mash Reviews 

3,687
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the pies as delicious, packed with flavor, and the mash as perfectly smooth and creamy, often noting an authentic taste. The ordering process is frequently described as easy, with delivery consistently praised for being well-packaged, arriving chilled and on time, supported by clear heating instructions. However, some customers also noted issues with the food quality, describing the mash as dry or lumpy, and the liquor as tasteless or having an unpleasant aftertaste. A few people also found pies to be dry, small, or lacking meat, with some reporting tough crusts or undercooked bases. Additionally, a minority of people reported delivery problems, including delayed arrivals, orders not turning up, or missing items.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight and satisfaction, often... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the exceptional... See more

Order

Customers had positive experiences with order, with many expressing satisfaction and a strong intent to... See more

Delivery service

People report positive experiences with delivery service, often praising the timely arrival and excellent... See more

Instructions

Customers consistently note positive experiences with instructions, finding them easy to follow and very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great tasting pies, lovely bit of moisture inside, fantastically earthy lumpy mash. Liquor was good but a very heavy parsley taste, quite overpowering parsley taste for my family, but it was still goo... See more

Rated 5 out of 5 stars

Food arrived extremely well packed with ice packs and layers of insulation. The individual cartons are well labelled and cooking instructions easy to follow. I was born and raised in Bermondsey but... See more

Rated 5 out of 5 stars

Excellent meals! Well packaged and delivered on time. Good value all round. Very well pleased with whole delivery. Will certainly have this P&M delivery from Manzes again, Soon! Many thanks for... See more

Rated 5 out of 5 stars

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arri... See more


Company details

  1. Meal Delivery

Written by the company

M.Manze opened back in 1902, serving up a delightful array of dishes inspired by the Cockney cooking traditions of the East End. It's one of London's few remaining "eel & pie" houses, with a concise but hearty menu of pie or eel with mash and liquor.

Chilled overnight Deliveries throughout the UK

Written by the company

Order online at manze.co.uk
Being established for 100+ years means we've met a lot of new faces. Many move out of the area and can no longer visit our shops. That's why we started our online delivery service. Now you can order your pie, mash and liquor plus eels from our website at manze.co.uk. We then use an overnight chilled delivery service meaning you can get your favorite food delivered straight to your doorstep.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

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4.4

All reviews

(3,687)

104 reviews in the last 12 months

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Rated 3 out of 5 stars

So disappointed !!

Very disappointed with my first order. The pies are small with very little meat filling and are quite dry with very little seasoning. The mash was okay but needed butter and cream added. I hadn't tried liquor before today but its not something I loved and I wouldn't reorder in the unlikely event I order again. PS 2 pies were barely enough for 1 and the pastry was not nice.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered for my parents 60th wedding…

Ordered for my parents 60th wedding anniversary meal and it did not disappoint. Excellent service from ordering to delivery. Food turned up well packaged and very chilled. Easy instructions for heating. Delicious!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great food.

I will be honest when my husband said he wanted me to order pie, mash & liquor I was not looking forward to it! But I was pleasantly surprised and actually impressed. We had our first order arrive today and will order again. Well packaged, arrived on time, easy instructions, and very good quality food. High percentage of meat in the pies .

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I use to live in bermondsey …

I use to live in bermondsey remembering the market and the old maize used it many times and today the taste. is still fantastic we had it for Christmas dinner and well it was. Great thank u

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Pie &Mash

Used to have Pie & Mash from a shop in the Barking Road, East Ham growing up in the early 60s it was our Saturday treat. There's nowhere here in Devon that does Pie & Mash. So glad I googled and found Manze. Delivery received and it took me back to my younger years. Will be ordering more again. Thank you.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering bulk as a gift for…

First time ordering bulk as a gift for someone who was just out of hospital. Was well received. Quick delivery. The chill packs are great stayed really cold and even better that can use them on plants in garden after.
Food was lovely as always.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

What can I say!

What can I say!, This was our first order from M.Manze pie and mash shop, and it didn't disappoint 😋 we can't remember the last time we had such a true tasting pie and mash. We will definitely order again, keep up the tradition 👍 10/10
D&G Butler

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

went to tower bridge rd on 14 nov…

went to tower bridge rd on 14 nov orderded 5 pies 3 liquor to take away liquor was most shitte i ever tasted had a coconut flavor in and has put me off in going back again and i have used this place since 1968 never ever had this before it has put me off pie and mash

November 14, 2025
Unprompted review
Rated 3 out of 5 stars

Not totally as I remember it !

Got to say when I saw Manzes delivered I thought great , used to love going down walthamstow market Saturday lunch time .... pies were as amazing as I remembered, the mash was OK but had big lumps and black potato eyes in it .......the liquor was horrible all I could taste was corn flour (i take it its used to thicken it)... not as I remember it at all ... so a little hint , buy your pies from here but honestly I'd do your own mash and parsley sauce (liquor). .

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Was told an order had been despatched…

Was told an order had been despatched on Friday 28th November, on 29th November received 2 emails from Yodel saying order out for delivery at a certain time and then another email saying order delivered..nothing received as order never existed...

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Awful liquor

Ordered last Wednesday for a Saturday delivery that never arrived. Called up and was told they’d call me back. They didn’t
Then had a notification it had been dispatched had to check we weren’t being given the okd delivery.
So disappointed with it
Have to say the pies are lovely but the mash and the liquor were awful.
The liquor had no taste apart from a very weird after taste not like parsley very fragrant and it just made everything just taste weird.
I’m a Harringtons fan so maybe it’s just not to my taste.
Bad service and not great for the price at all.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing✨️x

As a family of Cockneys who live far away from any Pie and Mash shops as soon as i came across this company and how great people said they was i had to put a order in. It came on time and handled with care! My dad and sister have been having a hard time and i knew this would warm their hearts and i was right. You made my family very happy! So thank you ever so much, wish i could give more than 5⭐️s xx

November 6, 2025
Unprompted review

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