marblemosaics ltd Reviews 225

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful appearance, and excellent value. Many people found the ordering process easy and efficient, with numerous mentions of prompt and well-packaged deliveries. The staff is frequently highlighted for being helpful, knowledgeable, and providing fantastic service. However, some customers were dissatisfied with the product not matching the online images, describing significant differences in color and quality. A few other people also felt that some products arrived damaged or faulty, and a small number of reviewers mentioned issues with rude customer service when trying to resolve these problems.

What people talk about most

Product

Consumers find product to be positive. Many customers praise the quality and value of the products, such as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the stunning... See more

Order

Reviewers highlight positive aspects of order. Customers found the online ordering process quick and easy,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sit... See more

Rated 5 out of 5 stars

Brilliant friendly service and great advice. Sent a free sample with no problem. Placed order easily and delivered within 2 days. Extremely well packaged. Best mosaic tiles that I could find and exc... See more

Rated 5 out of 5 stars

Had 5 crates of Dijon Tumbled Limestone delivered from these guys last week. They were cheaper than other suppliers and the stone was really top notch. My order arrived in a few days as arranged by e... See more

Rated 5 out of 5 stars

Fantastic service from Marblemosaics. Aaron was very helpful in helping me with sizes and delivery was very fast. The Dijon limestone tumbled slabs are stunning and at a very reasonable price compared... See more


Company details

  1. Home & Garden

Information provided by various external sources

Marble Mosaics deal direct with quarries & mines from the accross the world to offer our customers unbeatable prices on natural stone .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Most definitely recommend

Most definitely recommend. First time ordering tiles so a little unsure. Ian was very helpful with sizing and ordering. An absolute pleasure to deal with this company. Tiles I ordered were on time and very well packed and also as pictured. Amazing all round service and will definitely deal with this company again. Fantastic service and products

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

This company have made a totally rubbish week much easier, they dealt with my order efficiently and easily.
The only tile company I've dealt with this month that actually does what they say they'll do!
Super friendly and fast delivery too.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely product, Wonderful customer service

I bought the Nero black Marble pedestal basin. Ordering was very easy and was very quick. Unfortunately the sink was delivered damaged. I spoke to a lovely chirpy cheery man called Ian at Marble Mosaics who was most helpful, He organised for the sink to be collected. He stayed in contact with sometimes twice a day to make sure all was ok. He even rang me after they had collected it to inform me that he had refunded me in full. They did not have another sink in stock which was a shame as it really is lovely and looked great in my black and white bathroom. I would definitely order another from them when I do more renovations. Wonderful customer service Ian, keep it up

August 9, 2023
Unprompted review
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Rated 5 out of 5 stars

What a first class company

What a first class company! From choosing the sink online through to ordering and delivery, the whole process was efficient, friendly (a real person at the end of the phone to ask) and delivery of a perfect little basin! Thankyou

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Our sink arrived safely today

Our sink arrived safely today, very well packaged and we are thrilled with it!

Many thanks for all the help and super efficient service from Ian at Marble Mosaics.

Our two year old grand daughter also loved jumping on the bubble wrap so that was an added bonus!

Jane and Justin R, Somerset

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Rustic Stone Strip Cladding

Super helpful and knowledgeable staff. Excellent products competitively priced. They even kept the materials in storage until we were ready, Would recommend them without hesitation.

December 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Fab fab fab

Ian was a top man ,very helpful and delivery was fast ,ordered 2 ,quality truly amazing, a real talking point for sure can’t wait to fit the second one in bathroom

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

The sink that I bought was so much nicer than I thought it was going to be for the price! The next day delivery was actually next day and it was brilliantly rat so there was no damage I'm really happy with it and I would use them again.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Granite pool coping

Bought granite pool coping cheaper by far than anything else I could find. Delivery was quick and product well packaged. Quality of coping was far better than I was expecting consider the low cost. Staff at company easy to talk too and understanding.

March 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Unbeatable

Purchased some beautiful White Quartz 400 x 400 mm tiles . Only needed 2m2 and got 12 tiles for that price so well over 2m2 coverage with my 5 mm joints. Price is pretty much half that of Topps etc and they look wonderful in a little WC .
These are genuine guys , they're always busy there when i visit , but they always get me on my way within a few minutes when collecting , they work hard , offer excellent material / service and deserve their success .

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Visited their warehouse and received some sound advice that was far more detailed and in some details contrary to that I had received elsewhere. It turned out to be a good move. Great choice of product at a good price and my finished patio receives admiration from all who visit

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Misleading Pricing - You won't get what you think you have paid for !!!

When is a square metre not a square metre. Answer, when you buy tiles from Marblemosaics. I was looking to buy 85 400mm x 400mm Quartz tiles but on their website it states that a m2 is 6 tiles, NO IT IS NOT but Ian tells me I am wrong. Consequently the advertised price of £45.99 m2 is misleading, the cost actually being £47.83. This is the only tile I could find that the company state how many tiles they claim to be a m2. Tiles very really fit to a round 1m2 per box, every other company I have looked at automatically adjust the total price to reflect the m2 cost or a price per tile is listed. This is how it should be. If you plan buying tiles from this company make sure you know how many tiles you are getting then do the maths to find out the true cost per m2. VERY MISLEADING PRICING.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Beautiful, high quality terracotta tiles at a very reasonable price. Excellent customer service experience when arranging a (swift) replacement for a number of tiles which were broken in transit.

January 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Delighted with the excellent service…

Delighted with the excellent service from Marble Mosaics from initial samples received to the porcelain & splitface tiles I ordered with Ian’s help.
Efficient, friendly service with a wide range of products at very reasonable prices. Tiles are well packed to limit breakages, & delivery was prompt & fairly priced. We are delighted with our garden project & will highly recommend this company.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Basins

I have just purchased 2 of the river stone basins. They are beautiful and unique, very strong and solid. The ordering process was simple, very good communication, and they arrived quickly and well packaged. I'm very pleased.

November 15, 2022
Unprompted review

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