Wai Lee, Property Manager has looked after our block for the last 5 years. Wai has been diligent, proactive, professional in his dealings with the block's Directors and, his management of the various... See more
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Established in 1964, Martyn Gerrard Estate Agents, is a family run business and is one of North and North West London’s leading independent estate agents. We aim to keep the process of selling or purchasing property for sale or letting as simple as possible.
Ballards Lane 197, N3 1LP, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 48 hours
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I had an excellent experience working with Mittio. He was professional, knowledgeable, and extremely helpful throughout the entire process. Communication was always clear and prompt, and he went above and beyond to ensure everything ran smoothly.
His dedication, attention to detail, and commitment to providing outstanding service made the whole experience stress-free and enjoyable. I truly appreciate all of his hard work and support.
I would highly recommend him to anyone looking for a reliable and professional agent. Thank you for your exceptional service!
Attention to details, close follow up, friendly, and professional. I highly commend Mittio for providing outstanding customer service from the house viewing to finalizing the contract. he was very attentive, patient, and demonstrated a high level of professionalism throughout the process.
Neah was supportive through out the process. She became aware of our needs and worked with that in mind. She was very courteous and available throughout the process making it relatively seamless. I am pleased with her services!
Martyn Gerard handled the selling of property 19 The Glade in Winhcmore hill , which was marketed as 3 bedroom property. We made our offer and agreed on the price , after agreement we made a survey which we paid £895 just to find out property is 2 bedroom and loft extension is not in the lease/deed. Few times we have been told owner will add it to the deed and we have lost 5 months dealing with the property and losing money. While we were negotiating , we saw property was put back on the market as 2 bedroom with a lower price , which is now reduced even more.
I was very disappointment with martyngerard winchmore hill , which i expect to be profiessionals .
It was a total disaster the way they handled the process , amatuers i will say.
A very good experience from start to end of my sale. Afina was considered and reassuring in her judgement of potential buyers and their offers, always thinking ahead and managing my expectations. She was diligent in actively communicating with all parties to progress and conclude the transaction, with good responsiveness, attention to detail and transparency throughout.
I want to say a personal thank you to Harrison. Whilst he called hoping to talk about a letting, when I advised him that our property was not up for a letting and being concerned about where this information was listed, Harrison went above and beyond by not just being understanding but following up with the link to the property and going through step by step how I could resolve the situation.
Following the call, I was able to talk with the relevant letting agent and have this information removed.
Whilst I can’t help with a letting, anyone that does go with Martyn Gerrard should know they will be in good hands with Harrison. Thank you again.
I recently had the pleasure of dealing with Craig to obtain a valuation on my property. From the outset, it was clear that I was dealing with somebody who possesses an outstanding level of knowledge and experience within the property sector.
Craig's assessment was thorough, well-reasoned and entirely grounded in the current market. Rather than offering inflated figures, he provided a realistic and considered valuation, supported by clear and credible reasoning. This kind of honesty and transparency is, frankly, rare and greatly appreciated.
Beyond the valuation itself, Craig demonstrated a breadth of market knowledge that was genuinely impressive. He was able to answer every question with confidence and clarity, offering an informed perspective on local conditions and wider market trends.
His manner throughout was professional, courteous and straightforward. It is evident that Craig takes his role seriously and is committed to providing a genuinely helpful service.
I would have absolutely no hesitation in recommending Craig to anyone seeking expert property advice when looking to buy or sell a property.
We had a great experience working with Claudia while purchasing our flat and are now nearly at the finish line. She was always helpful, responsive, and professional throughout the process.
She efficiently arranged all of our property visits and coordinated with surveyors, while keeping us informed every step of the way. Nothing was ever too much trouble, and she was always happy to answer our questions.
We really appreciate all of her support and would highly recommend her.
A huge thank you to Bruvis and Kardine at Martyn Gerrard for helping us sell our flat. Their communication, professionalism, and dedication throughout the process were outstanding. They kept us informed every step of the way and worked tirelessly to ensure the sale went through smoothly. We really appreciated their proactive approach and support from start to finish. Highly recommended!
Maria has been stunningly professional throughout
Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.
Her communication was great - even when there wasn't yet an update, she would still call and keep us informed, which we really appreciated. We're grateful for Zoe's help, responsiveness, and professionalism. Thank you!
My family and I just moved into our new home thanks to MG. Matthew, Sheriaz and Amelia made the process very simple and easy for us from start to finish. They coordinated everything so well and were professional throughout. Couldn’t have asked for better service.

Reply from Martyn Gerrard Estate Agents
We used Martyn Gerard to help us find a rental property in North London and they were great to work alongside. Alexia and Muhammad in the Crouch End office were a pleasure to work with. Strongly recommend!

Reply from Martyn Gerrard Estate Agents
Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.

Reply from Martyn Gerrard Estate Agents
Matthew and Sheriaz were a dream to work with in renting my house . Efficient courteous and human! So refreshing to have this approach to a business . They both helped resolve issues way beyond their brief and that is what makes the stand out service . A 10 year relationship with MG that keeps on going . Well done guys and well done MG . And a big big thank you.

Reply from Martyn Gerrard Estate Agents
Sophie Wilkins in the Finchley office is incredibly rude! The guys at the Ally Pally office are great.
I bought my Dartmouth Park flat through MG 20 years ago, then later rented it out through them. More recently they handles a successful sale. Great service throughout - thank you Maria!

Reply from Martyn Gerrard Estate Agents
I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.
Communication was clear throughout, and he made a stressful process feel much more manageable. I really appreciated his patience, flexibility, and willingness to help.
I would definitely recommend him to anyone looking for a letting agent that is both professional and understanding.

Reply from Martyn Gerrard Estate Agents
Yasmin and Zlat were great at securing the property we wanted. Team has always been very friendly and helpful.

Reply from Martyn Gerrard Estate Agents
Gabriela is clear, organised and charming to deal with. Kind, courteous and professional she makes property management look effortless (it isn't!). She leads her team really well and we are grateful.

Reply from Martyn Gerrard Estate Agents
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