Mary Tanks Reviews 

264
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, highlighting their helpfulness and prompt, positive responses, often received within minutes. This efficient support typically includes offering replacements or new shipments, even for sizing errors, demonstrating a commitment to satisfaction. However, some people were dissatisfied with product sizing, often finding garments much smaller than expected or inconsistent with size charts. Many reviewers expressed dissatisfaction with the product's quality, describing materials as flimsy, thin, or lacking support, with issues like moving bra inserts or poor stitching. Additionally, some people mentioned delays in receiving their orders or replacements, with a few reporting never receiving their items or experiencing confusion regarding shipment status.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express dissatisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many expressing significant dissatisfaction regarding product... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, unreceived items,... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the promptness, politeness,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 4 out of 5 stars

The parcel took 10 days to arrive which is more than expected these days. I have had parcels arrive from overseas in only a couple of days sometimes. However the seller warned in advance that they wer... See more

Rated 2 out of 5 stars

Finally arrived after 3 weeks. Glad I ordered XXXXL. I'm usually size 16! I was taken in by the marketing, making it look like these were made by mature Caucasian women selling at local markets. The g... See more

Rated 5 out of 5 stars

The tanks I received didn't fit me However your staff have sent me a new set in my correct size. The service provided was fantastic and my new order was processed immediately. I gave the first set of... See more


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3.3

Average

TrustScore 3.5 out of 5

264 reviews

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3.3

All reviews

(264)

263 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong sizing

Wrong sizing, the material is poor. The sizes sent do match what was order. Asked for a refund and was offered replacements at $15 postage costs. I am still waiting for confirmation of the replacements being sent. The companies communication is terrible. Keep clear of this company once they have your money it appears that if the order is incorrect they go into stealth mode. DO NOT USE.

July 5, 2026
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Rated 1 out of 5 stars

Unfortunately a disaster

Unfortunately, despite numerous emails on my behalf I have had a very negative experience with Mary’s Tanks. My initial order of 2 tanks were too small. I was offered alternatives for return or replace. So many promises with no results. Still waiting after 2 months to get what I expected. Daisy and Shan, I am still awaiting your promises to actually happen. Once I get my product I doubt I would deal with them again. Susan - Melbourne.

May 28, 2026
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Rated 1 out of 5 stars

Marys Tanks do not do what they say

Marys Tanks do not do what they say. Sizing is sketchy, fabric thin with NO support. DO NOT SUIT bigger breasts
My $10 KMart Cotton bra is a better product. Shipping took forever. For me its zero customer satisfaction. Do not buy these if your are mature big boobed gal.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Alex was tireless in trying to help.
VERY unhappily, help cannot be found - I am too big. :(
Gotta say it: we big old ladies are desperately in need of these wonderful things - *especially* b.o.l.s with small boobs !
I very much look forward to the day when Mary Tanks manufacture more sizes.

July 10, 2026
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Rated 5 out of 5 stars

Excellent customer service

I had a query re sizing, so emailed via the contact form on the website. I got an immediate reply which explained clearly what I needed to know.

July 9, 2026
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Rated 1 out of 5 stars

Extremely Bad Customer Service

I ordered several items and received a confirmation that they had been shipped. A few days after that I got an email that their carrier was a bit behind getting their orders into the system. Today, a week later, I get an email saying that the size I ordered in one of the items isno longer available and did I want them to send the next size down so clearly my order was NEVER shipped. I have requested cancellation of entire order as it's not clear if this is a scam or just incredibly poor customer service.

July 10, 2026
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Rated 1 out of 5 stars

Sizing is totally off

Sizing is totally off, these are not made in Australia for regular size women. My size Large was to fit their recommended size 10DD. There is no support built into the garment at all. It rides up. The edges at neckline, shoulders, bottom are not hemmed, they are straight cut raw edge. The fabric is thin, flimsy and nothing like the promo photos. Received 50% refund due to my complaints. Would not recommend this product.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Shoddy flimsy rubbish

I received my order today and am absolutely disgusted with the quality on the product. I ordered 3 which was my mistake. I should have just ordered 1 to try them out. They are nothing like what is advertised. They are cheap and nasty, the material is so flimsy, they just look so cheap. They are only lined in the front to under the bust so the white one is so see through, the material is so thin. I wouldn’t recommend anyone buy them. I contacted them straight away and they offered me a 50% refund & I could keep them. Why would I want to keep them, they’re rubbish. I said I would return them for a full refund, they told me they don’t do refunds 😡😡😡😡

July 9, 2026
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Rated 1 out of 5 stars

Too small and just too tatty

Unless you are several sizes smaller than you actually are and don't mind a poor, unfinished product, don't use this company.
Once you discover that you have made a mistake, you are then faced with the painful process of getting 20% back of your original purchase price.
This is a perfect example of their marketing photos failing to come close to reality.

June 25, 2026
Unprompted review

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