Mary Tanks Reviews 

265
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, highlighting their helpfulness and prompt, positive responses, often received within minutes. This efficient support typically includes offering replacements or new shipments, even for sizing errors, demonstrating a commitment to satisfaction. However, some people were dissatisfied with product sizing, often finding garments much smaller than expected or inconsistent with size charts. Many reviewers expressed dissatisfaction with the product's quality, describing materials as flimsy, thin, or lacking support, with issues like moving bra inserts or poor stitching. Additionally, some people mentioned delays in receiving their orders or replacements, with a few reporting never receiving their items or experiencing confusion regarding shipment status.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express dissatisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many expressing significant dissatisfaction regarding product... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, unreceived items,... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the promptness, politeness,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 4 out of 5 stars

The parcel took 10 days to arrive which is more than expected these days. I have had parcels arrive from overseas in only a couple of days sometimes. However the seller warned in advance that they wer... See more

Rated 2 out of 5 stars

Finally arrived after 3 weeks. Glad I ordered XXXXL. I'm usually size 16! I was taken in by the marketing, making it look like these were made by mature Caucasian women selling at local markets. The g... See more

Rated 5 out of 5 stars

The tanks I received didn't fit me However your staff have sent me a new set in my correct size. The service provided was fantastic and my new order was processed immediately. I gave the first set of... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

265 reviews

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3.3

All reviews

(265)

265 reviews in the last 12 months

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Rated 1 out of 5 stars

Garment way too small

Garment way too small, compared to size chart. Poorly made, and cheap material. Had to send numerous emails before I got a full refund. Glad I only ordered and paid for one garment.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

I could not be more disappointed with…

I could not be more disappointed with this service !! After months of emails . Having been told they tried to deliver ?? Never received my order . They would be investigating the order . Still no order months later . Now they are giving me a refund which is not what I asked for , I asked for my order to be resent .
Such poor service .
Was not sure if it was a scam?
Not made in Australia I think they are made it China hence the small sizing
I would not normally write anything , Iam so disappointed and wanted to make people aware of my bad experience .
Ps never reviewed them as I never received them 😂

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I purchased the wrong size and they resolved my problem straight away. Fantastic service :)

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Outstanding Customer Service

I ordered the wrong size, so I emailed to enquire what could be done. Alex replied almost immediately and resolved my issue on the spot. They were extremely helpful, offering a free replacement in the correct size.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt support

My order arrived and Alex has arranged another size to be sent to me.
Service was very prompt email was answered straight away.
Hopefully Ive ordered the correct size cant wait to try the tank

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

excellent respnse

I was shocked to receive my email response acknowledging my mistake for over ordering and allowing me to start over again.
I am so glad to purchase from an Australian Co. We will all need to consider the Aust market above other countries.


July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I stand amazed at how quickly I…

I stand amazed at how quickly I received an email from you about my query. Within hours lovely Alex sent back an reply. This is real service. I genuinely appreciate the swift response and really helpful suggestions.
Incredible experience and great service. Thankyou for making my day easier.

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend this Comoany

This company was a pleasure to deal with.
Ordering was easy. Delivery was fine.
I had a problem and emailed and was answered within minutes! The problem was solved, a new tank forwarded to me straight away.
I will definitely order again.

July 7, 2026
Unprompted review

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