Masorini Reviews 

4,794
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I purchased DEO BLACK AND GOLD sunglasses order number ML 1340, paid on line, several weeks ago, when I inquired as to delivery date, no response other than an e mailed saying CONFIRMED? Cant get the... See more

Rated 1 out of 5 stars

Purchased items 15 May 2020 Received 1 pair of shoes in one delivery. Received 3 shirts in another delivery. 1 pair of shoes still not received 45 days later. Emailed Masorini and replies com... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site which is aesthetically pleasing overall, although slightly simple (not necessarily a bad thing!). I would have enjoyed seeing more photos of the actual products besides the sin... See more

Company replied

Rated 2 out of 5 stars

Ordered a shirt, it arrived soon enough so that was good, however the quality wasn’t good, stitching shoddy, loose threads around button holes. Cheap end Chinese type quality , thin fabric, tried to r... See more

Company replied


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2.6

Poor

TrustScore 2.5 out of 5

5K reviews

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2.6

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(4,794)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great shopping experience & I…

I had a great shopping experience & I plan to buy more amazing products from your store. Thank you for providing quality your products & professionalism in your business. Until my next purchase, thank you..

April 7, 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi Jose!

We appreciate you for this great 5-star review. It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. Looking forward to your next visit.

Have a fantastic day!

Rated 5 out of 5 stars

👌👌👌

👌👌👌👌👌👌👌👌👌👌👌👌👌👌

April 6, 2020
Unprompted review
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Reply from Masorini

Hi Austin!

We appreciate you for this great 5-star review. Again thank you so much!

Have a fantastic day!

Rated 5 out of 5 stars

Once I have noticed the products in…

Once I have noticed the products in your site I loved them and decided to buy something. I have no hesitation in the quality of the products and the delivery no matter from the distance and expect to have no problems when purchasing from you again.

April 5, 2020
Unprompted review
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Reply from Masorini

Hi Mihail,

We are happy that you leave us these positive notes, and thank you so much for the 5-star review. We really appreciate it!

Have a great day!

Rated 5 out of 5 stars

My shopping experience was easy and…

My shopping experience was easy and quick, used PayPal and had fast check out, looking forward to receiving my two items soon.

April 5, 2020
Unprompted review
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Reply from Masorini

Hi Mark,

We are glad that you loved shopping in our store MASORINI. May you have found the item you've been looking for. We can't wait for you to receive it soon.

Have a great day!

Rated 5 out of 5 stars

Purchase of LED Watch

Found what I was looking for and payment was easy and quick

April 3, 2020
Unprompted review
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Reply from Masorini

Hi Martin,

We do appreciate the feedback you have shared with us. Rest assured we will do our best to continue improving with our overall service. Thank you so much.

Rated 5 out of 5 stars

Quick and easy checkout process

Quick and easy checkout process. Products all seem to be in style too me! Can't wait to get the sunglasses and bracket I purchased!

April 3, 2020
Unprompted review
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Reply from Masorini

Hi there, Timothy!

We would like to thank you for purchasing in our store MASORINI. We value customers like you. We are happy with the review you made.

Cheers to you!

Rated 5 out of 5 stars

Great online store

April 2, 2020
Unprompted review
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Reply from Masorini

Hi Stewart!

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Have a nice day!

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. Definitely recommend

April 2, 2020
Unprompted review
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Reply from Masorini

Hi Deangelo!

We appreciate you for this great 5-star review. It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. Looking forward to your next visit.

Have a fantastic day!

Rated 5 out of 5 stars

Excellent service

It’s my second time ordering from Masorini. So far the service and the products are excellent.

April 1, 2020
Unprompted review
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Reply from Masorini

Hi there Claude!

Thank you for doing your business with us! We are really happy to know you have a great experience in our shop. Hope you will order more soon!

Have a great day!

Rated 5 out of 5 stars

Great product and fast shipping

Great product and fast shipping! Would definitely return for future purchases.

April 1, 2020
Unprompted review
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Reply from Masorini

Hi Damian!

We appreciate you for this great 5-star review. It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. Looking forward to your next visit.

Have a fantastic day!

Rated 5 out of 5 stars

Great looking watch

Great looking watch. Easy website to navigate. I inadvertently put in a typo on my address line. The customer care were onto it and assured me that it was corrected. Great service. Very much looking forward to wearing this great looking watch.

April 1, 2020
Unprompted review
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Reply from Masorini

Hi Mark!

We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team.

Have a fabulous day!

Rated 5 out of 5 stars

Fast and easy to browse through options…

Fast and easy to browse through options on the website. Great products at affordable prices

April 1, 2020
Unprompted review
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Reply from Masorini

Hi Otto!

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Have a nice day!

Rated 1 out of 5 stars

I ordered shoes on 2/20

I ordered shoes on 2/20. I have yet to receive my order and nothing more than a general response to my email. While I understand our current circumstances, the order was to be shipped prior to anything happening.

April 1, 2020
Unprompted review
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Reply from Masorini

Hi Jeff!

We are sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. We are already working on tackling the problem as I write this. Kindly check your email and please do respond once you received it.

Thank you for your patience.

Rated 5 out of 5 stars

Easy to view and order the shirt I saw…

Easy to view and order the shirt I saw online, can't wait to recieve, thanks

March 31, 2020
Unprompted review
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Reply from Masorini

Hi Maurice!

We would like to thank you for making a purchase in our shop. We can't wait for you to receive your item! Have a wonderful day!

Rated 5 out of 5 stars

I am very grateful to Masorini for…

I am very grateful to Masorini for their products, the embellishment of my new Jumper is what drew me to Masorini in the first place.

It is easy access and quick to order and the web lay out shows clear pictures of what you are purchasing as some products on other websites you are not sure of how it looks. With this brand you can clearly see what you are purchasing.

Very grateful for this and look forward to purchasing more products in the future.

March 29, 2020
Unprompted review
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Reply from Masorini

Hi Jay!

We would like to thank you for all your purchases in our shop. We appreciate it and the time you spent with us. We also look forward to seeing more of you here.

Have a wonderful day!

Rated 5 out of 5 stars

This store has great closes!!

This store has great closes!!! Please check them out

March 28, 2020
Unprompted review
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Reply from Masorini

Hi Dan,

We couldn't ask for more from a customer but their satisfaction and happiness after shopping with us. We would like to thank you for your purchase and for the recommendation. We do hope that we'll hear more from you.

Have a great day!

Rated 5 out of 5 stars

Easy to use

Easy to use. Lots of sizes at very reasonable prices!

March 28, 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi Blaise!

We would like to thank you for making a purchase in our shop. We can't wait for you to receive your item!

Have a wonderful day!

Rated 5 out of 5 stars

Very user friendly site

Very user friendly site. Made it easier to select items. Great selections. Easier to apply the discount coupons.

March 27, 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi James,

We are happy that you leave us these positive notes, and thank you for the 5-star review.

Have a wonderful day!

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