Thank you very much for the great cooperation. Despite my oversight in the offer description, everything was clarified and the order was completed successfully. Thank you, highly recommended! I will d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did make already multiple purchases with Masparts and it was always fast and smooth transaction with quickly arriving well packed parts. I can only recommend them. I do often shop by UK parts spe... See more
I ordered few parts for my Maserati Gransport from their website as I have noticed their fair prices and also I have noticed a great customer service experience! I special thanks to Mr. Nick... See more
Nick was very helpful and quick with his responses. Pricing was very transparent and 10-20% lower compared to the Maserati Dealership. Furthermore they have the advantage that they also have used part... See more
Company details
Written by the company
Masparts is specialized in exclusive car parts. We supply genuine parts for Maserati, Ferrari, Lamborghini, Bentley and Porsche. We export parts of these brands all over the world to wholesalers, independent workshops and consumers. We try to simplify the ordering process of these parts by providing excellent support. We opened our online store in 2018, but our dedicated team has been working in the luxury car field for over 30 years. Our team's unique expertise and tools allow us to provide excellent support to all our customers."
Contact info
12, 6827DH, Arnhem, Netherlands
- +3126 204 00 08
- sales@masparts.net
- masparts.nl
4.8
Excellent
216 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Fast delivery and reasonable prices! ✅
The parts are amazing, very happy. Recommended (:
October 21, 2021
Unprompted review
Advertisement
Good but mostly bad!
Great list of parts available but no estimation on delivery time…. Just an email stating it’s not in stock and running late, as time goes on additional emails to state it’s going to be even later. I would honestly search around if you need items in a timely manner.
October 17, 2021
Reply from Masparts
Hello Alan,
This situation sketch doesn't sound familiar to me. As far as I can see have you once ordered an oil filter at us. This item was in stock and has been delivered to you in 3 days.
You placed this order on Saturday September 18 at 4:34 PM. As you can see on our FAQ page, orders are only shipped on business days from Monday to Friday. The parcel services namely only work on these days. Your order has been shipped the following Monday morning and has been delivered to you on Wednesday morning 22 September.
I'm sorry to hear this was too late for you. If you are in a rush more often, I would like to advise you to use the UPS Express shipping service instead of the UPS Standard Economy service.
You haven't contacted us about your frustrations, we would like to had the opportunity to help you before. You can still personally contact us if anything needs to be sorted out. We're always happy to help!
Kind rergards,
Nick Helfferich
Masparts
Thanks to Masparts!
Thanks to Masparts!
I've been looking for a spare wheel for a long time!
I got it here!
Thank you very much!
I recommend to everyone! Super team!
October 15, 2021
Advertisement
Shipping expensive
April 2, 2021
Reply from Masparts
Hello sir,
Thank you for your feedback. I am sorry that the shipping costs are expensive for you. We prefer to ship only with the best shipping methods to ensure that an order arrives quickly and correctly.
Anyway we have just updated our shipping system, so you could now ship by UPS Connect from €16,95 including VAT to France.
Regards,
Masparts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.